[Touch-packages] [Bug 2038650] Re: crash reports not sent to the Error Tracker
** Changed in: apport Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/2038650 Title: crash reports not sent to the Error Tracker Status in Apport: Fix Released Status in apport package in Ubuntu: Fix Released Status in apport source package in Lunar: Fix Released Status in apport source package in Mantic: Fix Released Bug description: [ Impact ] Crash reports aren't sent in when going through the UI, unless the user looks at the crash details. [ Test Plan ] 0) Make sure that error reporting is set to manual in the system settings (in Privacy screen) 1) Launch xeyes 2) pkill -11 xeyes 3) Click send in the apport dialog. DO NOT look at the details of the report. 4) ls -lh /var/crash/*xeyes* There should be 3 files: -rw-r- 1 bdmurray whoopsie 3370567 Oct 6 11:53 _usr_bin_xeyes.1000.crash -rw-rw-r-- 1 bdmurray bdmurray0 Oct 6 11:53 _usr_bin_xeyes.1000.upload -rw--- 1 whoopsie whoopsie 37 Oct 6 11:53 _usr_bin_xeyes.1000.uploaded [ Where problems could occur ] If the patch is wrong, we actually see similar bugs for other UI paths, e.g. ticking the "Remember this" box, etc. I tried to cover them during manual testing but I might have missed some. [ Other Info ] If possible I'd like for us not to wait too long for this to mature in -proposed, as this would affect crashes during the upgrade. [ Original report ] From what I can tell when I click the send button to send a crash report to the Error Tracker the crash doesn't actually get sent. My testing process follows: 1) Launch xeyes 2) pkill -11 xeyes 3) Click send in the apport dialog 4) ls -lh /var/crash I would expect there to be three files in /var/crash: -rw-r- 1 bdmurray whoopsie 3370567 Oct 6 11:53 _usr_bin_xeyes.1000.crash -rw-rw-r-- 1 bdmurray bdmurray0 Oct 6 11:53 _usr_bin_xeyes.1000.upload -rw--- 1 whoopsie whoopsie 37 Oct 6 11:53 _usr_bin_xeyes.1000.uploaded However, after step #4 I'm only seeing the .crash file and not a .upload or .uploaded. I was able to get the .upload and .uploaded files created if I chose to "View Report" and then click "Send". It's worth noting though that I did notice the size of the .crash file increase after clicking "Send" so some post-processing was done. ProblemType: BugDistroRelease: Ubuntu 23.10 Package: apport 2.27.0-0ubuntu4 ProcVersionSignature: Ubuntu 6.5.0-5.5-generic 6.5.0 Uname: Linux 6.5.0-5-generic x86_64 NonfreeKernelModules: zfs ApportVersion: 2.27.0-0ubuntu4 Architecture: amd64 CasperMD5CheckResult: pass CrashReports: 640:1000:123:20944237:2023-10-06 12:10:47.809248208 +0100:2023-10-06 12:11:23.340030509 +0100:/var/crash/_usr_bin_mpv.1000.crash CurrentDesktop: ubuntu:GNOME Date: Fri Oct 6 12:12:46 2023 InstallationDate: Installed on 2022-01-07 (637 days ago) InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012) PackageArchitecture: allSourcePackage: apport UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/apport/+bug/2038650/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 2038650] Re: crash reports not sent to the Error Tracker
** Also affects: apport Importance: Undecided Status: New ** Changed in: apport Milestone: None => 2.28.0 ** Changed in: apport Importance: Undecided => High ** Changed in: apport Status: New => Fix Committed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/2038650 Title: crash reports not sent to the Error Tracker Status in Apport: Fix Committed Status in apport package in Ubuntu: Fix Released Status in apport source package in Lunar: Fix Released Status in apport source package in Mantic: Fix Released Bug description: [ Impact ] Crash reports aren't sent in when going through the UI, unless the user looks at the crash details. [ Test Plan ] 0) Make sure that error reporting is set to manual in the system settings (in Privacy screen) 1) Launch xeyes 2) pkill -11 xeyes 3) Click send in the apport dialog. DO NOT look at the details of the report. 4) ls -lh /var/crash/*xeyes* There should be 3 files: -rw-r- 1 bdmurray whoopsie 3370567 Oct 6 11:53 _usr_bin_xeyes.1000.crash -rw-rw-r-- 1 bdmurray bdmurray0 Oct 6 11:53 _usr_bin_xeyes.1000.upload -rw--- 1 whoopsie whoopsie 37 Oct 6 11:53 _usr_bin_xeyes.1000.uploaded [ Where problems could occur ] If the patch is wrong, we actually see similar bugs for other UI paths, e.g. ticking the "Remember this" box, etc. I tried to cover them during manual testing but I might have missed some. [ Other Info ] If possible I'd like for us not to wait too long for this to mature in -proposed, as this would affect crashes during the upgrade. [ Original report ] From what I can tell when I click the send button to send a crash report to the Error Tracker the crash doesn't actually get sent. My testing process follows: 1) Launch xeyes 2) pkill -11 xeyes 3) Click send in the apport dialog 4) ls -lh /var/crash I would expect there to be three files in /var/crash: -rw-r- 1 bdmurray whoopsie 3370567 Oct 6 11:53 _usr_bin_xeyes.1000.crash -rw-rw-r-- 1 bdmurray bdmurray0 Oct 6 11:53 _usr_bin_xeyes.1000.upload -rw--- 1 whoopsie whoopsie 37 Oct 6 11:53 _usr_bin_xeyes.1000.uploaded However, after step #4 I'm only seeing the .crash file and not a .upload or .uploaded. I was able to get the .upload and .uploaded files created if I chose to "View Report" and then click "Send". It's worth noting though that I did notice the size of the .crash file increase after clicking "Send" so some post-processing was done. ProblemType: BugDistroRelease: Ubuntu 23.10 Package: apport 2.27.0-0ubuntu4 ProcVersionSignature: Ubuntu 6.5.0-5.5-generic 6.5.0 Uname: Linux 6.5.0-5-generic x86_64 NonfreeKernelModules: zfs ApportVersion: 2.27.0-0ubuntu4 Architecture: amd64 CasperMD5CheckResult: pass CrashReports: 640:1000:123:20944237:2023-10-06 12:10:47.809248208 +0100:2023-10-06 12:11:23.340030509 +0100:/var/crash/_usr_bin_mpv.1000.crash CurrentDesktop: ubuntu:GNOME Date: Fri Oct 6 12:12:46 2023 InstallationDate: Installed on 2022-01-07 (637 days ago) InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012) PackageArchitecture: allSourcePackage: apport UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/apport/+bug/2038650/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 2038650] Re: crash reports not sent to the Error Tracker
** Tags removed: foundations-todo -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/2038650 Title: crash reports not sent to the Error Tracker Status in apport package in Ubuntu: Fix Released Status in apport source package in Lunar: Fix Released Status in apport source package in Mantic: Fix Released Bug description: [ Impact ] Crash reports aren't sent in when going through the UI, unless the user looks at the crash details. [ Test Plan ] 0) Make sure that error reporting is set to manual in the system settings (in Privacy screen) 1) Launch xeyes 2) pkill -11 xeyes 3) Click send in the apport dialog. DO NOT look at the details of the report. 4) ls -lh /var/crash/*xeyes* There should be 3 files: -rw-r- 1 bdmurray whoopsie 3370567 Oct 6 11:53 _usr_bin_xeyes.1000.crash -rw-rw-r-- 1 bdmurray bdmurray0 Oct 6 11:53 _usr_bin_xeyes.1000.upload -rw--- 1 whoopsie whoopsie 37 Oct 6 11:53 _usr_bin_xeyes.1000.uploaded [ Where problems could occur ] If the patch is wrong, we actually see similar bugs for other UI paths, e.g. ticking the "Remember this" box, etc. I tried to cover them during manual testing but I might have missed some. [ Other Info ] If possible I'd like for us not to wait too long for this to mature in -proposed, as this would affect crashes during the upgrade. [ Original report ] From what I can tell when I click the send button to send a crash report to the Error Tracker the crash doesn't actually get sent. My testing process follows: 1) Launch xeyes 2) pkill -11 xeyes 3) Click send in the apport dialog 4) ls -lh /var/crash I would expect there to be three files in /var/crash: -rw-r- 1 bdmurray whoopsie 3370567 Oct 6 11:53 _usr_bin_xeyes.1000.crash -rw-rw-r-- 1 bdmurray bdmurray0 Oct 6 11:53 _usr_bin_xeyes.1000.upload -rw--- 1 whoopsie whoopsie 37 Oct 6 11:53 _usr_bin_xeyes.1000.uploaded However, after step #4 I'm only seeing the .crash file and not a .upload or .uploaded. I was able to get the .upload and .uploaded files created if I chose to "View Report" and then click "Send". It's worth noting though that I did notice the size of the .crash file increase after clicking "Send" so some post-processing was done. ProblemType: BugDistroRelease: Ubuntu 23.10 Package: apport 2.27.0-0ubuntu4 ProcVersionSignature: Ubuntu 6.5.0-5.5-generic 6.5.0 Uname: Linux 6.5.0-5-generic x86_64 NonfreeKernelModules: zfs ApportVersion: 2.27.0-0ubuntu4 Architecture: amd64 CasperMD5CheckResult: pass CrashReports: 640:1000:123:20944237:2023-10-06 12:10:47.809248208 +0100:2023-10-06 12:11:23.340030509 +0100:/var/crash/_usr_bin_mpv.1000.crash CurrentDesktop: ubuntu:GNOME Date: Fri Oct 6 12:12:46 2023 InstallationDate: Installed on 2022-01-07 (637 days ago) InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012) PackageArchitecture: allSourcePackage: apport UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/2038650/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 2038650] Re: crash reports not sent to the Error Tracker
This bug was fixed in the package apport - 2.26.1-0ubuntu2.1 --- apport (2.26.1-0ubuntu2.1) lunar; urgency=medium * d/p/lp2038650: Fix crash reporting when going through the UI (LP: #2038650) -- Simon Chopin Mon, 16 Oct 2023 17:09:25 +0200 ** Changed in: apport (Ubuntu Lunar) Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/2038650 Title: crash reports not sent to the Error Tracker Status in apport package in Ubuntu: Fix Released Status in apport source package in Lunar: Fix Released Status in apport source package in Mantic: Fix Released Bug description: [ Impact ] Crash reports aren't sent in when going through the UI, unless the user looks at the crash details. [ Test Plan ] 0) Make sure that error reporting is set to manual in the system settings (in Privacy screen) 1) Launch xeyes 2) pkill -11 xeyes 3) Click send in the apport dialog. DO NOT look at the details of the report. 4) ls -lh /var/crash/*xeyes* There should be 3 files: -rw-r- 1 bdmurray whoopsie 3370567 Oct 6 11:53 _usr_bin_xeyes.1000.crash -rw-rw-r-- 1 bdmurray bdmurray0 Oct 6 11:53 _usr_bin_xeyes.1000.upload -rw--- 1 whoopsie whoopsie 37 Oct 6 11:53 _usr_bin_xeyes.1000.uploaded [ Where problems could occur ] If the patch is wrong, we actually see similar bugs for other UI paths, e.g. ticking the "Remember this" box, etc. I tried to cover them during manual testing but I might have missed some. [ Other Info ] If possible I'd like for us not to wait too long for this to mature in -proposed, as this would affect crashes during the upgrade. [ Original report ] From what I can tell when I click the send button to send a crash report to the Error Tracker the crash doesn't actually get sent. My testing process follows: 1) Launch xeyes 2) pkill -11 xeyes 3) Click send in the apport dialog 4) ls -lh /var/crash I would expect there to be three files in /var/crash: -rw-r- 1 bdmurray whoopsie 3370567 Oct 6 11:53 _usr_bin_xeyes.1000.crash -rw-rw-r-- 1 bdmurray bdmurray0 Oct 6 11:53 _usr_bin_xeyes.1000.upload -rw--- 1 whoopsie whoopsie 37 Oct 6 11:53 _usr_bin_xeyes.1000.uploaded However, after step #4 I'm only seeing the .crash file and not a .upload or .uploaded. I was able to get the .upload and .uploaded files created if I chose to "View Report" and then click "Send". It's worth noting though that I did notice the size of the .crash file increase after clicking "Send" so some post-processing was done. ProblemType: BugDistroRelease: Ubuntu 23.10 Package: apport 2.27.0-0ubuntu4 ProcVersionSignature: Ubuntu 6.5.0-5.5-generic 6.5.0 Uname: Linux 6.5.0-5-generic x86_64 NonfreeKernelModules: zfs ApportVersion: 2.27.0-0ubuntu4 Architecture: amd64 CasperMD5CheckResult: pass CrashReports: 640:1000:123:20944237:2023-10-06 12:10:47.809248208 +0100:2023-10-06 12:11:23.340030509 +0100:/var/crash/_usr_bin_mpv.1000.crash CurrentDesktop: ubuntu:GNOME Date: Fri Oct 6 12:12:46 2023 InstallationDate: Installed on 2022-01-07 (637 days ago) InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012) PackageArchitecture: allSourcePackage: apport UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/2038650/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 2038650] Re: crash reports not sent to the Error Tracker
Verified in a fresh Lunar VM. ** Tags removed: verification-needed verification-needed-lunar ** Tags added: verification-done verification-done-lunar -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/2038650 Title: crash reports not sent to the Error Tracker Status in apport package in Ubuntu: Fix Released Status in apport source package in Lunar: Fix Committed Status in apport source package in Mantic: Fix Released Bug description: [ Impact ] Crash reports aren't sent in when going through the UI, unless the user looks at the crash details. [ Test Plan ] 0) Make sure that error reporting is set to manual in the system settings (in Privacy screen) 1) Launch xeyes 2) pkill -11 xeyes 3) Click send in the apport dialog. DO NOT look at the details of the report. 4) ls -lh /var/crash/*xeyes* There should be 3 files: -rw-r- 1 bdmurray whoopsie 3370567 Oct 6 11:53 _usr_bin_xeyes.1000.crash -rw-rw-r-- 1 bdmurray bdmurray0 Oct 6 11:53 _usr_bin_xeyes.1000.upload -rw--- 1 whoopsie whoopsie 37 Oct 6 11:53 _usr_bin_xeyes.1000.uploaded [ Where problems could occur ] If the patch is wrong, we actually see similar bugs for other UI paths, e.g. ticking the "Remember this" box, etc. I tried to cover them during manual testing but I might have missed some. [ Other Info ] If possible I'd like for us not to wait too long for this to mature in -proposed, as this would affect crashes during the upgrade. [ Original report ] From what I can tell when I click the send button to send a crash report to the Error Tracker the crash doesn't actually get sent. My testing process follows: 1) Launch xeyes 2) pkill -11 xeyes 3) Click send in the apport dialog 4) ls -lh /var/crash I would expect there to be three files in /var/crash: -rw-r- 1 bdmurray whoopsie 3370567 Oct 6 11:53 _usr_bin_xeyes.1000.crash -rw-rw-r-- 1 bdmurray bdmurray0 Oct 6 11:53 _usr_bin_xeyes.1000.upload -rw--- 1 whoopsie whoopsie 37 Oct 6 11:53 _usr_bin_xeyes.1000.uploaded However, after step #4 I'm only seeing the .crash file and not a .upload or .uploaded. I was able to get the .upload and .uploaded files created if I chose to "View Report" and then click "Send". It's worth noting though that I did notice the size of the .crash file increase after clicking "Send" so some post-processing was done. ProblemType: BugDistroRelease: Ubuntu 23.10 Package: apport 2.27.0-0ubuntu4 ProcVersionSignature: Ubuntu 6.5.0-5.5-generic 6.5.0 Uname: Linux 6.5.0-5-generic x86_64 NonfreeKernelModules: zfs ApportVersion: 2.27.0-0ubuntu4 Architecture: amd64 CasperMD5CheckResult: pass CrashReports: 640:1000:123:20944237:2023-10-06 12:10:47.809248208 +0100:2023-10-06 12:11:23.340030509 +0100:/var/crash/_usr_bin_mpv.1000.crash CurrentDesktop: ubuntu:GNOME Date: Fri Oct 6 12:12:46 2023 InstallationDate: Installed on 2022-01-07 (637 days ago) InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012) PackageArchitecture: allSourcePackage: apport UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/2038650/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 2038650] Re: crash reports not sent to the Error Tracker
Hello Brian, or anyone else affected, Accepted apport into lunar-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/apport/2.26.1-0ubuntu2.1 in a few hours, and then in the -proposed repository. Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users. If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed- lunar to verification-done-lunar. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification- failed-lunar. In either case, without details of your testing we will not be able to proceed. Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping! N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days. ** Changed in: apport (Ubuntu Lunar) Status: Confirmed => Fix Committed ** Tags added: verification-needed verification-needed-lunar -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/2038650 Title: crash reports not sent to the Error Tracker Status in apport package in Ubuntu: Fix Released Status in apport source package in Lunar: Fix Committed Status in apport source package in Mantic: Fix Released Bug description: [ Impact ] Crash reports aren't sent in when going through the UI, unless the user looks at the crash details. [ Test Plan ] 0) Make sure that error reporting is set to manual in the system settings (in Privacy screen) 1) Launch xeyes 2) pkill -11 xeyes 3) Click send in the apport dialog. DO NOT look at the details of the report. 4) ls -lh /var/crash/*xeyes* There should be 3 files: -rw-r- 1 bdmurray whoopsie 3370567 Oct 6 11:53 _usr_bin_xeyes.1000.crash -rw-rw-r-- 1 bdmurray bdmurray0 Oct 6 11:53 _usr_bin_xeyes.1000.upload -rw--- 1 whoopsie whoopsie 37 Oct 6 11:53 _usr_bin_xeyes.1000.uploaded [ Where problems could occur ] If the patch is wrong, we actually see similar bugs for other UI paths, e.g. ticking the "Remember this" box, etc. I tried to cover them during manual testing but I might have missed some. [ Other Info ] If possible I'd like for us not to wait too long for this to mature in -proposed, as this would affect crashes during the upgrade. [ Original report ] From what I can tell when I click the send button to send a crash report to the Error Tracker the crash doesn't actually get sent. My testing process follows: 1) Launch xeyes 2) pkill -11 xeyes 3) Click send in the apport dialog 4) ls -lh /var/crash I would expect there to be three files in /var/crash: -rw-r- 1 bdmurray whoopsie 3370567 Oct 6 11:53 _usr_bin_xeyes.1000.crash -rw-rw-r-- 1 bdmurray bdmurray0 Oct 6 11:53 _usr_bin_xeyes.1000.upload -rw--- 1 whoopsie whoopsie 37 Oct 6 11:53 _usr_bin_xeyes.1000.uploaded However, after step #4 I'm only seeing the .crash file and not a .upload or .uploaded. I was able to get the .upload and .uploaded files created if I chose to "View Report" and then click "Send". It's worth noting though that I did notice the size of the .crash file increase after clicking "Send" so some post-processing was done. ProblemType: BugDistroRelease: Ubuntu 23.10 Package: apport 2.27.0-0ubuntu4 ProcVersionSignature: Ubuntu 6.5.0-5.5-generic 6.5.0 Uname: Linux 6.5.0-5-generic x86_64 NonfreeKernelModules: zfs ApportVersion: 2.27.0-0ubuntu4 Architecture: amd64 CasperMD5CheckResult: pass CrashReports: 640:1000:123:20944237:2023-10-06 12:10:47.809248208 +0100:2023-10-06 12:11:23.340030509 +0100:/var/crash/_usr_bin_mpv.1000.crash CurrentDesktop: ubuntu:GNOME Date: Fri Oct 6 12:12:46 2023 InstallationDate: Installed on 2022-01-07 (637 days ago) InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012) PackageArchitecture: allSourcePackage: apport UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/2038650/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 2038650] Re: crash reports not sent to the Error Tracker
We've agreed with Benjamin that the current fix is probably the way to go for the SRU, while we work on the overall design to make this less fragile (which would probably be way too much invasive for an SRU). ** Description changed: - From what I can tell when I click the send button to send a crash report - to the Error Tracker the crash doesn't actually get sent. My testing - process follows: + [ Impact ] + + Crash reports aren't sent in when going through the UI, unless the user + looks at the crash details. + + [ Test Plan ] + + 0) Make sure that error reporting is set to manual in the system settings (in Privacy screen) + 1) Launch xeyes + 2) pkill -11 xeyes + 3) Click send in the apport dialog. DO NOT look at the details of the report. + 4) ls -lh /var/crash/*xeyes* + + There should be 3 files: + + -rw-r- 1 bdmurray whoopsie 3370567 Oct 6 11:53 _usr_bin_xeyes.1000.crash + -rw-rw-r-- 1 bdmurray bdmurray0 Oct 6 11:53 _usr_bin_xeyes.1000.upload + -rw--- 1 whoopsie whoopsie 37 Oct 6 11:53 _usr_bin_xeyes.1000.uploaded + + [ Where problems could occur ] + + If the patch is wrong, we actually see similar bugs for other UI paths, + e.g. ticking the "Remember this" box, etc. I tried to cover them during + manual testing but I might have missed some. + + [ Other Info ] + + If possible I'd like for us not to wait too long for this to mature in -proposed, as this would affect crashes during the upgrade. + + [ Original report ] + From what I can tell when I click the send button to send a crash report to the Error Tracker the crash doesn't actually get sent. My testing process follows: 1) Launch xeyes 2) pkill -11 xeyes 3) Click send in the apport dialog 4) ls -lh /var/crash I would expect there to be three files in /var/crash: -rw-r- 1 bdmurray whoopsie 3370567 Oct 6 11:53 _usr_bin_xeyes.1000.crash -rw-rw-r-- 1 bdmurray bdmurray0 Oct 6 11:53 _usr_bin_xeyes.1000.upload -rw--- 1 whoopsie whoopsie 37 Oct 6 11:53 _usr_bin_xeyes.1000.uploaded However, after step #4 I'm only seeing the .crash file and not a .upload or .uploaded. I was able to get the .upload and .uploaded files created if I chose to "View Report" and then click "Send". It's worth noting though that I did notice the size of the .crash file increase after clicking "Send" so some post-processing was done. - ProblemType: Bug - DistroRelease: Ubuntu 23.10 + ProblemType: BugDistroRelease: Ubuntu 23.10 Package: apport 2.27.0-0ubuntu4 ProcVersionSignature: Ubuntu 6.5.0-5.5-generic 6.5.0 Uname: Linux 6.5.0-5-generic x86_64 NonfreeKernelModules: zfs ApportVersion: 2.27.0-0ubuntu4 Architecture: amd64 CasperMD5CheckResult: pass CrashReports: 640:1000:123:20944237:2023-10-06 12:10:47.809248208 +0100:2023-10-06 12:11:23.340030509 +0100:/var/crash/_usr_bin_mpv.1000.crash CurrentDesktop: ubuntu:GNOME Date: Fri Oct 6 12:12:46 2023 InstallationDate: Installed on 2022-01-07 (637 days ago) InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012) - PackageArchitecture: all - SourcePackage: apport + PackageArchitecture: allSourcePackage: apport UpgradeStatus: No upgrade log present (probably fresh install) ** Changed in: apport (Ubuntu Lunar) Assignee: Benjamin Drung (bdrung) => Simon Chopin (schopin) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/2038650 Title: crash reports not sent to the Error Tracker Status in apport package in Ubuntu: Fix Released Status in apport source package in Lunar: Confirmed Status in apport source package in Mantic: Fix Released Bug description: [ Impact ] Crash reports aren't sent in when going through the UI, unless the user looks at the crash details. [ Test Plan ] 0) Make sure that error reporting is set to manual in the system settings (in Privacy screen) 1) Launch xeyes 2) pkill -11 xeyes 3) Click send in the apport dialog. DO NOT look at the details of the report. 4) ls -lh /var/crash/*xeyes* There should be 3 files: -rw-r- 1 bdmurray whoopsie 3370567 Oct 6 11:53 _usr_bin_xeyes.1000.crash -rw-rw-r-- 1 bdmurray bdmurray0 Oct 6 11:53 _usr_bin_xeyes.1000.upload -rw--- 1 whoopsie whoopsie 37 Oct 6 11:53 _usr_bin_xeyes.1000.uploaded [ Where problems could occur ] If the patch is wrong, we actually see similar bugs for other UI paths, e.g. ticking the "Remember this" box, etc. I tried to cover them during manual testing but I might have missed some. [ Other Info ] If possible I'd like for us not to wait too long for this to mature in -proposed, as this would affect crashes during the upgrade. [ Original report ] From what I can tell when I click the send button to send a crash report to the Error Tracker the crash doesn't actually get sent. My testing
[Touch-packages] [Bug 2038650] Re: crash reports not sent to the Error Tracker
** Changed in: apport (Ubuntu Lunar) Milestone: None => lunar-updates ** Changed in: apport (Ubuntu Lunar) Importance: Undecided => High ** Changed in: apport (Ubuntu Lunar) Assignee: (unassigned) => Benjamin Drung (bdrung) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/2038650 Title: crash reports not sent to the Error Tracker Status in apport package in Ubuntu: Fix Released Status in apport source package in Lunar: Confirmed Status in apport source package in Mantic: Fix Released Bug description: From what I can tell when I click the send button to send a crash report to the Error Tracker the crash doesn't actually get sent. My testing process follows: 1) Launch xeyes 2) pkill -11 xeyes 3) Click send in the apport dialog 4) ls -lh /var/crash I would expect there to be three files in /var/crash: -rw-r- 1 bdmurray whoopsie 3370567 Oct 6 11:53 _usr_bin_xeyes.1000.crash -rw-rw-r-- 1 bdmurray bdmurray0 Oct 6 11:53 _usr_bin_xeyes.1000.upload -rw--- 1 whoopsie whoopsie 37 Oct 6 11:53 _usr_bin_xeyes.1000.uploaded However, after step #4 I'm only seeing the .crash file and not a .upload or .uploaded. I was able to get the .upload and .uploaded files created if I chose to "View Report" and then click "Send". It's worth noting though that I did notice the size of the .crash file increase after clicking "Send" so some post-processing was done. ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: apport 2.27.0-0ubuntu4 ProcVersionSignature: Ubuntu 6.5.0-5.5-generic 6.5.0 Uname: Linux 6.5.0-5-generic x86_64 NonfreeKernelModules: zfs ApportVersion: 2.27.0-0ubuntu4 Architecture: amd64 CasperMD5CheckResult: pass CrashReports: 640:1000:123:20944237:2023-10-06 12:10:47.809248208 +0100:2023-10-06 12:11:23.340030509 +0100:/var/crash/_usr_bin_mpv.1000.crash CurrentDesktop: ubuntu:GNOME Date: Fri Oct 6 12:12:46 2023 InstallationDate: Installed on 2022-01-07 (637 days ago) InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012) PackageArchitecture: all SourcePackage: apport UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/2038650/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 2038650] Re: crash reports not sent to the Error Tracker
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: apport (Ubuntu Lunar) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/2038650 Title: crash reports not sent to the Error Tracker Status in apport package in Ubuntu: Fix Released Status in apport source package in Lunar: Confirmed Status in apport source package in Mantic: Fix Released Bug description: From what I can tell when I click the send button to send a crash report to the Error Tracker the crash doesn't actually get sent. My testing process follows: 1) Launch xeyes 2) pkill -11 xeyes 3) Click send in the apport dialog 4) ls -lh /var/crash I would expect there to be three files in /var/crash: -rw-r- 1 bdmurray whoopsie 3370567 Oct 6 11:53 _usr_bin_xeyes.1000.crash -rw-rw-r-- 1 bdmurray bdmurray0 Oct 6 11:53 _usr_bin_xeyes.1000.upload -rw--- 1 whoopsie whoopsie 37 Oct 6 11:53 _usr_bin_xeyes.1000.uploaded However, after step #4 I'm only seeing the .crash file and not a .upload or .uploaded. I was able to get the .upload and .uploaded files created if I chose to "View Report" and then click "Send". It's worth noting though that I did notice the size of the .crash file increase after clicking "Send" so some post-processing was done. ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: apport 2.27.0-0ubuntu4 ProcVersionSignature: Ubuntu 6.5.0-5.5-generic 6.5.0 Uname: Linux 6.5.0-5-generic x86_64 NonfreeKernelModules: zfs ApportVersion: 2.27.0-0ubuntu4 Architecture: amd64 CasperMD5CheckResult: pass CrashReports: 640:1000:123:20944237:2023-10-06 12:10:47.809248208 +0100:2023-10-06 12:11:23.340030509 +0100:/var/crash/_usr_bin_mpv.1000.crash CurrentDesktop: ubuntu:GNOME Date: Fri Oct 6 12:12:46 2023 InstallationDate: Installed on 2022-01-07 (637 days ago) InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012) PackageArchitecture: all SourcePackage: apport UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/2038650/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 2038650] Re: crash reports not sent to the Error Tracker
This bug was fixed in the package apport - 2.27.0-0ubuntu5 --- apport (2.27.0-0ubuntu5) mantic; urgency=medium * d/p/lp2038650: Fix crash reporting when going through the UI (LP: #2038650) -- Simon Chopin Mon, 09 Oct 2023 15:52:13 +0200 ** Changed in: apport (Ubuntu Mantic) Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/2038650 Title: crash reports not sent to the Error Tracker Status in apport package in Ubuntu: Fix Released Status in apport source package in Lunar: New Status in apport source package in Mantic: Fix Released Bug description: From what I can tell when I click the send button to send a crash report to the Error Tracker the crash doesn't actually get sent. My testing process follows: 1) Launch xeyes 2) pkill -11 xeyes 3) Click send in the apport dialog 4) ls -lh /var/crash I would expect there to be three files in /var/crash: -rw-r- 1 bdmurray whoopsie 3370567 Oct 6 11:53 _usr_bin_xeyes.1000.crash -rw-rw-r-- 1 bdmurray bdmurray0 Oct 6 11:53 _usr_bin_xeyes.1000.upload -rw--- 1 whoopsie whoopsie 37 Oct 6 11:53 _usr_bin_xeyes.1000.uploaded However, after step #4 I'm only seeing the .crash file and not a .upload or .uploaded. I was able to get the .upload and .uploaded files created if I chose to "View Report" and then click "Send". It's worth noting though that I did notice the size of the .crash file increase after clicking "Send" so some post-processing was done. ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: apport 2.27.0-0ubuntu4 ProcVersionSignature: Ubuntu 6.5.0-5.5-generic 6.5.0 Uname: Linux 6.5.0-5-generic x86_64 NonfreeKernelModules: zfs ApportVersion: 2.27.0-0ubuntu4 Architecture: amd64 CasperMD5CheckResult: pass CrashReports: 640:1000:123:20944237:2023-10-06 12:10:47.809248208 +0100:2023-10-06 12:11:23.340030509 +0100:/var/crash/_usr_bin_mpv.1000.crash CurrentDesktop: ubuntu:GNOME Date: Fri Oct 6 12:12:46 2023 InstallationDate: Installed on 2022-01-07 (637 days ago) InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012) PackageArchitecture: all SourcePackage: apport UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/2038650/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 2038650] Re: crash reports not sent to the Error Tracker
Looking at the code it seems to be affecting Lunar as well. I'm spinning up a VM to confirm it (LXD containers are being difficult for this) ** Changed in: apport (Ubuntu) Status: In Progress => Fix Committed ** Also affects: apport (Ubuntu Mantic) Importance: High Assignee: Simon Chopin (schopin) Status: Fix Committed ** Also affects: apport (Ubuntu Lunar) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/2038650 Title: crash reports not sent to the Error Tracker Status in apport package in Ubuntu: Fix Committed Status in apport source package in Lunar: New Status in apport source package in Mantic: Fix Committed Bug description: From what I can tell when I click the send button to send a crash report to the Error Tracker the crash doesn't actually get sent. My testing process follows: 1) Launch xeyes 2) pkill -11 xeyes 3) Click send in the apport dialog 4) ls -lh /var/crash I would expect there to be three files in /var/crash: -rw-r- 1 bdmurray whoopsie 3370567 Oct 6 11:53 _usr_bin_xeyes.1000.crash -rw-rw-r-- 1 bdmurray bdmurray0 Oct 6 11:53 _usr_bin_xeyes.1000.upload -rw--- 1 whoopsie whoopsie 37 Oct 6 11:53 _usr_bin_xeyes.1000.uploaded However, after step #4 I'm only seeing the .crash file and not a .upload or .uploaded. I was able to get the .upload and .uploaded files created if I chose to "View Report" and then click "Send". It's worth noting though that I did notice the size of the .crash file increase after clicking "Send" so some post-processing was done. ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: apport 2.27.0-0ubuntu4 ProcVersionSignature: Ubuntu 6.5.0-5.5-generic 6.5.0 Uname: Linux 6.5.0-5-generic x86_64 NonfreeKernelModules: zfs ApportVersion: 2.27.0-0ubuntu4 Architecture: amd64 CasperMD5CheckResult: pass CrashReports: 640:1000:123:20944237:2023-10-06 12:10:47.809248208 +0100:2023-10-06 12:11:23.340030509 +0100:/var/crash/_usr_bin_mpv.1000.crash CurrentDesktop: ubuntu:GNOME Date: Fri Oct 6 12:12:46 2023 InstallationDate: Installed on 2022-01-07 (637 days ago) InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012) PackageArchitecture: all SourcePackage: apport UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/2038650/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 2038650] Re: crash reports not sent to the Error Tracker
This was caused by the addition of this feature: https://github.com/canonical/apport/pull/131 It broke an assumption that Dependencies was only added by the late stage info collection, and said collection also had some other side- effects that were relied upon to trigger the upload. I'll create a hotfix patch for it this afternoon to unlock the situation, and we'll work on a less fragile approach when Benjamin comes back from PTO. ** Changed in: apport (Ubuntu) Status: New => In Progress -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/2038650 Title: crash reports not sent to the Error Tracker Status in apport package in Ubuntu: In Progress Bug description: From what I can tell when I click the send button to send a crash report to the Error Tracker the crash doesn't actually get sent. My testing process follows: 1) Launch xeyes 2) pkill -11 xeyes 3) Click send in the apport dialog 4) ls -lh /var/crash I would expect there to be three files in /var/crash: -rw-r- 1 bdmurray whoopsie 3370567 Oct 6 11:53 _usr_bin_xeyes.1000.crash -rw-rw-r-- 1 bdmurray bdmurray0 Oct 6 11:53 _usr_bin_xeyes.1000.upload -rw--- 1 whoopsie whoopsie 37 Oct 6 11:53 _usr_bin_xeyes.1000.uploaded However, after step #4 I'm only seeing the .crash file and not a .upload or .uploaded. I was able to get the .upload and .uploaded files created if I chose to "View Report" and then click "Send". It's worth noting though that I did notice the size of the .crash file increase after clicking "Send" so some post-processing was done. ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: apport 2.27.0-0ubuntu4 ProcVersionSignature: Ubuntu 6.5.0-5.5-generic 6.5.0 Uname: Linux 6.5.0-5-generic x86_64 NonfreeKernelModules: zfs ApportVersion: 2.27.0-0ubuntu4 Architecture: amd64 CasperMD5CheckResult: pass CrashReports: 640:1000:123:20944237:2023-10-06 12:10:47.809248208 +0100:2023-10-06 12:11:23.340030509 +0100:/var/crash/_usr_bin_mpv.1000.crash CurrentDesktop: ubuntu:GNOME Date: Fri Oct 6 12:12:46 2023 InstallationDate: Installed on 2022-01-07 (637 days ago) InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012) PackageArchitecture: all SourcePackage: apport UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/2038650/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 2038650] Re: crash reports not sent to the Error Tracker
** Changed in: apport (Ubuntu) Assignee: (unassigned) => Simon Chopin (schopin) ** Changed in: apport (Ubuntu) Milestone: None => ubuntu-23.10 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/2038650 Title: crash reports not sent to the Error Tracker Status in apport package in Ubuntu: New Bug description: From what I can tell when I click the send button to send a crash report to the Error Tracker the crash doesn't actually get sent. My testing process follows: 1) Launch xeyes 2) pkill -11 xeyes 3) Click send in the apport dialog 4) ls -lh /var/crash I would expect there to be three files in /var/crash: -rw-r- 1 bdmurray whoopsie 3370567 Oct 6 11:53 _usr_bin_xeyes.1000.crash -rw-rw-r-- 1 bdmurray bdmurray0 Oct 6 11:53 _usr_bin_xeyes.1000.upload -rw--- 1 whoopsie whoopsie 37 Oct 6 11:53 _usr_bin_xeyes.1000.uploaded However, after step #4 I'm only seeing the .crash file and not a .upload or .uploaded. I was able to get the .upload and .uploaded files created if I chose to "View Report" and then click "Send". It's worth noting though that I did notice the size of the .crash file increase after clicking "Send" so some post-processing was done. ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: apport 2.27.0-0ubuntu4 ProcVersionSignature: Ubuntu 6.5.0-5.5-generic 6.5.0 Uname: Linux 6.5.0-5-generic x86_64 NonfreeKernelModules: zfs ApportVersion: 2.27.0-0ubuntu4 Architecture: amd64 CasperMD5CheckResult: pass CrashReports: 640:1000:123:20944237:2023-10-06 12:10:47.809248208 +0100:2023-10-06 12:11:23.340030509 +0100:/var/crash/_usr_bin_mpv.1000.crash CurrentDesktop: ubuntu:GNOME Date: Fri Oct 6 12:12:46 2023 InstallationDate: Installed on 2022-01-07 (637 days ago) InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012) PackageArchitecture: all SourcePackage: apport UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/2038650/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 2038650] Re: crash reports not sent to the Error Tracker
** Tags removed: rls-mm-incoming ** Tags added: foundations-todo -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/2038650 Title: crash reports not sent to the Error Tracker Status in apport package in Ubuntu: New Bug description: From what I can tell when I click the send button to send a crash report to the Error Tracker the crash doesn't actually get sent. My testing process follows: 1) Launch xeyes 2) pkill -11 xeyes 3) Click send in the apport dialog 4) ls -lh /var/crash I would expect there to be three files in /var/crash: -rw-r- 1 bdmurray whoopsie 3370567 Oct 6 11:53 _usr_bin_xeyes.1000.crash -rw-rw-r-- 1 bdmurray bdmurray0 Oct 6 11:53 _usr_bin_xeyes.1000.upload -rw--- 1 whoopsie whoopsie 37 Oct 6 11:53 _usr_bin_xeyes.1000.uploaded However, after step #4 I'm only seeing the .crash file and not a .upload or .uploaded. I was able to get the .upload and .uploaded files created if I chose to "View Report" and then click "Send". It's worth noting though that I did notice the size of the .crash file increase after clicking "Send" so some post-processing was done. ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: apport 2.27.0-0ubuntu4 ProcVersionSignature: Ubuntu 6.5.0-5.5-generic 6.5.0 Uname: Linux 6.5.0-5-generic x86_64 NonfreeKernelModules: zfs ApportVersion: 2.27.0-0ubuntu4 Architecture: amd64 CasperMD5CheckResult: pass CrashReports: 640:1000:123:20944237:2023-10-06 12:10:47.809248208 +0100:2023-10-06 12:11:23.340030509 +0100:/var/crash/_usr_bin_mpv.1000.crash CurrentDesktop: ubuntu:GNOME Date: Fri Oct 6 12:12:46 2023 InstallationDate: Installed on 2022-01-07 (637 days ago) InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012) PackageArchitecture: all SourcePackage: apport UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/2038650/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 2038650] Re: crash reports not sent to the Error Tracker
** Tags added: rls-mm-incoming -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/2038650 Title: crash reports not sent to the Error Tracker Status in apport package in Ubuntu: New Bug description: From what I can tell when I click the send button to send a crash report to the Error Tracker the crash doesn't actually get sent. My testing process follows: 1) Launch xeyes 2) pkill -11 xeyes 3) Click send in the apport dialog 4) ls -lh /var/crash I would expect there to be three files in /var/crash: -rw-r- 1 bdmurray whoopsie 3370567 Oct 6 11:53 _usr_bin_xeyes.1000.crash -rw-rw-r-- 1 bdmurray bdmurray0 Oct 6 11:53 _usr_bin_xeyes.1000.upload -rw--- 1 whoopsie whoopsie 37 Oct 6 11:53 _usr_bin_xeyes.1000.uploaded However, after step #4 I'm only seeing the .crash file and not a .upload or .uploaded. I was able to get the .upload and .uploaded files created if I chose to "View Report" and then click "Send". It's worth noting though that I did notice the size of the .crash file increase after clicking "Send" so some post-processing was done. ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: apport 2.27.0-0ubuntu4 ProcVersionSignature: Ubuntu 6.5.0-5.5-generic 6.5.0 Uname: Linux 6.5.0-5-generic x86_64 NonfreeKernelModules: zfs ApportVersion: 2.27.0-0ubuntu4 Architecture: amd64 CasperMD5CheckResult: pass CrashReports: 640:1000:123:20944237:2023-10-06 12:10:47.809248208 +0100:2023-10-06 12:11:23.340030509 +0100:/var/crash/_usr_bin_mpv.1000.crash CurrentDesktop: ubuntu:GNOME Date: Fri Oct 6 12:12:46 2023 InstallationDate: Installed on 2022-01-07 (637 days ago) InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012) PackageArchitecture: all SourcePackage: apport UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/2038650/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
