Hi Doug, Alex & Ryan, We need your immediate help. Right now Twitter users are not being able to authenticate through the TweetPhoto photo sharing API at tweetphotoapi.com. 9 times out of 10, no one can upload a photo through the platform and receive, "error message - invalid twitter username/password".
The error we're receiving from Twitter: <error>Rate limit exceeded. Clients may not make more than 15 requests per 60 minutes.</error> It seems like the problem goes away at the top of every hour which could mean it is a metering and/or a rate limiting issue. Everything works for the first 7 to 10 minutes at the beginning of every hour and then no one can sign in to upload photos through our API. I think we've narrowed this down to being a sign in issue and need your immediate help. I've received reports about this over the last 72 hours, but could not replicate the issue from our end until now. I've whitelisted over 12 to 15 IP addresses in the past to prevent such issues and was always told whitelisting does not affect sign in issues. I am stumped. Everything has always worked fine with the levels of volume we have today. Please let us know if you can help. I am standing by on the phone if you need to call me. Thank you! Best Regards, Sean Callahan TweetPhoto.com Co-Founder Office (760) 230-5579 Mobile (760) 840-7468 Skype: seancallahan
