Thanks for your feedback, very much appreciated.

We soft launched the bot today, but the response was so overwhelming
that we rapidly hit our twitter update limit. (We already have 26k
followers, so it didn't take long to take off!)

We noticed that the some twitter users (such as @xboxsupport) have
serial accounts for use during peak times to avoid hitting the limit.
If we acknowledge that responses to requests might come from alternate
accounts (for example, in a background image in a similar way to what
@xboxsupport have done), is this an acceptable way to cope with peak
load?

Many thanks!

On Nov 1, 2:33 pm, Taylor Singletary <taylorsinglet...@twitter.com>
wrote:
> Hi Shaolyen,
>
> Your logic here appears wise and within the rules for @mentions. I would
> recommend strongly encouraging users who want to interact with this bot to
> follow the account. Establishing a follow relationship strengthens the bond
> from an algorithmic perspective, but shouldn't be absolutely necessary since
> the user initiates the conversation by messaging your account rather than
> the other way around.
>
> Taylor
>
> On Sat, Oct 30, 2010 at 6:36 PM, Shaolyen <shaol...@gmail.com> wrote:
> > I run a twitter account that posts deals for video games. Our
> > followers often tweet us asking for the best price a game is available
> > for, and we've found a way to automatically recognise when we're
> > asking us for a price, to fetch that low price from our servers, and
> > send it to the user along with a link to our website. (That link
> > provides the user with more information about the game, as well as
> > prices from other retailers.)
>
> > A typical exchange would be like this:
>
> > User: @ouraccount hi, can you find me the cheapest price for halo
> > reach?
> > Us: @theiraccount Halo Reach (360) is available for $39.99 from
> > GameStop <link to our site>
>
> > As far as I can tell from the twitter automation rules, this is
> > acceptable automation because:
> > 1) It's solicited by the user, we only reply to that one user when
> > they specifically ask us for a price.
> > 2) We're providing a link to an information page about the game on our
> > web site, not an affiliate link.
>
> > That said, we want to make 100% sure that we're not breaking any rules
> > by doing this. Any feedback would be much appreciated. :-)
>
> > --
> > Twitter developer documentation and resources:http://dev.twitter.com/doc
> > API updates via Twitter:http://twitter.com/twitterapi
> > Issues/Enhancements Tracker:
> >http://code.google.com/p/twitter-api/issues/list
> > Change your membership to this group:
> >http://groups.google.com/group/twitter-development-talk

-- 
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