[twitter-dev] Re: Paging STILL broken

2009-09-15 Thread Alex Payne

Just wanted to follow up on this thread. We've pushed out a change and
associated documentation that should allow for reliable, fast
pagination through lists of denormalized IDs. Please kick the tires on
the new cursor-based pagination:

http://apiwiki.twitter.com/Twitter-REST-API-Method%3A-friends%C2%A0ids
http://apiwiki.twitter.com/Twitter-REST-API-Method%3A-followers%C2%A0ids

On Mon, Sep 14, 2009 at 09:33, Ryan Sarver rsar...@twitter.com wrote:

 Waldron,

 I wish I had an exact ETA for you, but unfortunately these types of
 issues are never simple. As soon as we can identify exactly what is
 causing the problem we should be able to know when it can be resolved.
 I will update you with an ETA as soon as we can.

 Thanks, rs

 On Mon, Sep 14, 2009 at 5:23 AM, Waldron Faulkner
 waldronfaulk...@gmail.com wrote:

 That's awesome, Ryan, thanks. Can I get an ETA on a fix please? This
 is extremely important to my business, I need to know when I can begin
 selling. This bug has caused a delay, because I can't sell a broken
 product, even if it is Twitter's bug and not my own.

 So... ETA??

 Thanks!

 On Sep 13, 5:49 pm, Ryan Sarver rsar...@twitter.com wrote:
 Waldron,

 Thanks for the email. I am working with our team internally to track
 down the issue and figure out how to resolve it. I will get back to
 you with an update shortly, but know that we are listening and working
 on this.

 Best, Ryan

 On Sun, Sep 13, 2009 at 8:55 AM, Waldron Faulkner

 waldronfaulk...@gmail.com wrote:

  PLEASE, can someone on the API team let us know when the paging bug(s)
  with followers/ids (and friends/ids) will be addressed? There have
  been problems with it for weeks, but now it's just downright broken.
  We can't get lists of followers for users with large numbers of
  followers. That's a basic, fundamental API feature that's just BROKEN.
  There's a reproduced, accepted, high priority bug against this issue
  in the issues area, starred by many, and we've had neither a fix,
  nor a comment as to whether it's even being addressed.

  I need to know that I can expect problems with the platform's basic
  functionality to be resolved within a reasonable time-frame. This is
  killing my business development efforts. If Twitter wants people to
  build businesses on this platform, they HAVE to support it.

  PLEASE guys, give us something. Don't make me throw away months of
  work and go focus on something unrelated to Twitter.





-- 
Alex Payne - Platform Lead, Twitter, Inc.
http://twitter.com/al3x


[twitter-dev] Re: Paging STILL broken

2009-09-15 Thread Jesse Stay
Well done, Alex and team - thanks for getting this out so quick.  This will
solve many headaches!
Jesse

On Tue, Sep 15, 2009 at 2:43 PM, Alex Payne a...@twitter.com wrote:


 Just wanted to follow up on this thread. We've pushed out a change and
 associated documentation that should allow for reliable, fast
 pagination through lists of denormalized IDs. Please kick the tires on
 the new cursor-based pagination:

 http://apiwiki.twitter.com/Twitter-REST-API-Method%3A-friends%C2%A0ids
 http://apiwiki.twitter.com/Twitter-REST-API-Method%3A-followers%C2%A0ids

 On Mon, Sep 14, 2009 at 09:33, Ryan Sarver rsar...@twitter.com wrote:
 
  Waldron,
 
  I wish I had an exact ETA for you, but unfortunately these types of
  issues are never simple. As soon as we can identify exactly what is
  causing the problem we should be able to know when it can be resolved.
  I will update you with an ETA as soon as we can.
 
  Thanks, rs
 
  On Mon, Sep 14, 2009 at 5:23 AM, Waldron Faulkner
  waldronfaulk...@gmail.com wrote:
 
  That's awesome, Ryan, thanks. Can I get an ETA on a fix please? This
  is extremely important to my business, I need to know when I can begin
  selling. This bug has caused a delay, because I can't sell a broken
  product, even if it is Twitter's bug and not my own.
 
  So... ETA??
 
  Thanks!
 
  On Sep 13, 5:49 pm, Ryan Sarver rsar...@twitter.com wrote:
  Waldron,
 
  Thanks for the email. I am working with our team internally to track
  down the issue and figure out how to resolve it. I will get back to
  you with an update shortly, but know that we are listening and working
  on this.
 
  Best, Ryan
 
  On Sun, Sep 13, 2009 at 8:55 AM, Waldron Faulkner
 
  waldronfaulk...@gmail.com wrote:
 
   PLEASE, can someone on the API team let us know when the paging
 bug(s)
   with followers/ids (and friends/ids) will be addressed? There have
   been problems with it for weeks, but now it's just downright broken.
   We can't get lists of followers for users with large numbers of
   followers. That's a basic, fundamental API feature that's just
 BROKEN.
   There's a reproduced, accepted, high priority bug against this issue
   in the issues area, starred by many, and we've had neither a fix,
   nor a comment as to whether it's even being addressed.
 
   I need to know that I can expect problems with the platform's basic
   functionality to be resolved within a reasonable time-frame. This is
   killing my business development efforts. If Twitter wants people to
   build businesses on this platform, they HAVE to support it.
 
   PLEASE guys, give us something. Don't make me throw away months of
   work and go focus on something unrelated to Twitter.
 
 



 --
 Alex Payne - Platform Lead, Twitter, Inc.
 http://twitter.com/al3x



[twitter-dev] Re: Paging STILL broken

2009-09-14 Thread Waldron Faulkner

That's awesome, Ryan, thanks. Can I get an ETA on a fix please? This
is extremely important to my business, I need to know when I can begin
selling. This bug has caused a delay, because I can't sell a broken
product, even if it is Twitter's bug and not my own.

So... ETA??

Thanks!

On Sep 13, 5:49 pm, Ryan Sarver rsar...@twitter.com wrote:
 Waldron,

 Thanks for the email. I am working with our team internally to track
 down the issue and figure out how to resolve it. I will get back to
 you with an update shortly, but know that we are listening and working
 on this.

 Best, Ryan

 On Sun, Sep 13, 2009 at 8:55 AM, Waldron Faulkner

 waldronfaulk...@gmail.com wrote:

  PLEASE, can someone on the API team let us know when the paging bug(s)
  with followers/ids (and friends/ids) will be addressed? There have
  been problems with it for weeks, but now it's just downright broken.
  We can't get lists of followers for users with large numbers of
  followers. That's a basic, fundamental API feature that's just BROKEN.
  There's a reproduced, accepted, high priority bug against this issue
  in the issues area, starred by many, and we've had neither a fix,
  nor a comment as to whether it's even being addressed.

  I need to know that I can expect problems with the platform's basic
  functionality to be resolved within a reasonable time-frame. This is
  killing my business development efforts. If Twitter wants people to
  build businesses on this platform, they HAVE to support it.

  PLEASE guys, give us something. Don't make me throw away months of
  work and go focus on something unrelated to Twitter.


[twitter-dev] Re: Paging STILL broken

2009-09-14 Thread Ryan Sarver

Waldron,

I wish I had an exact ETA for you, but unfortunately these types of
issues are never simple. As soon as we can identify exactly what is
causing the problem we should be able to know when it can be resolved.
I will update you with an ETA as soon as we can.

Thanks, rs

On Mon, Sep 14, 2009 at 5:23 AM, Waldron Faulkner
waldronfaulk...@gmail.com wrote:

 That's awesome, Ryan, thanks. Can I get an ETA on a fix please? This
 is extremely important to my business, I need to know when I can begin
 selling. This bug has caused a delay, because I can't sell a broken
 product, even if it is Twitter's bug and not my own.

 So... ETA??

 Thanks!

 On Sep 13, 5:49 pm, Ryan Sarver rsar...@twitter.com wrote:
 Waldron,

 Thanks for the email. I am working with our team internally to track
 down the issue and figure out how to resolve it. I will get back to
 you with an update shortly, but know that we are listening and working
 on this.

 Best, Ryan

 On Sun, Sep 13, 2009 at 8:55 AM, Waldron Faulkner

 waldronfaulk...@gmail.com wrote:

  PLEASE, can someone on the API team let us know when the paging bug(s)
  with followers/ids (and friends/ids) will be addressed? There have
  been problems with it for weeks, but now it's just downright broken.
  We can't get lists of followers for users with large numbers of
  followers. That's a basic, fundamental API feature that's just BROKEN.
  There's a reproduced, accepted, high priority bug against this issue
  in the issues area, starred by many, and we've had neither a fix,
  nor a comment as to whether it's even being addressed.

  I need to know that I can expect problems with the platform's basic
  functionality to be resolved within a reasonable time-frame. This is
  killing my business development efforts. If Twitter wants people to
  build businesses on this platform, they HAVE to support it.

  PLEASE guys, give us something. Don't make me throw away months of
  work and go focus on something unrelated to Twitter.



[twitter-dev] Re: Paging STILL broken

2009-09-13 Thread Ryan Sarver

Waldron,

Thanks for the email. I am working with our team internally to track
down the issue and figure out how to resolve it. I will get back to
you with an update shortly, but know that we are listening and working
on this.

Best, Ryan

On Sun, Sep 13, 2009 at 8:55 AM, Waldron Faulkner
waldronfaulk...@gmail.com wrote:

 PLEASE, can someone on the API team let us know when the paging bug(s)
 with followers/ids (and friends/ids) will be addressed? There have
 been problems with it for weeks, but now it's just downright broken.
 We can't get lists of followers for users with large numbers of
 followers. That's a basic, fundamental API feature that's just BROKEN.
 There's a reproduced, accepted, high priority bug against this issue
 in the issues area, starred by many, and we've had neither a fix,
 nor a comment as to whether it's even being addressed.

 I need to know that I can expect problems with the platform's basic
 functionality to be resolved within a reasonable time-frame. This is
 killing my business development efforts. If Twitter wants people to
 build businesses on this platform, they HAVE to support it.

 PLEASE guys, give us something. Don't make me throw away months of
 work and go focus on something unrelated to Twitter.