Hey Dave,
Glad to have helped. You know where we are if you have any questions
when developing your app.
Best,
Matt
On Wed, Aug 25, 2010 at 11:30 AM, DaveH d...@idreia.com wrote:
Thanks, Matt.
Since I am still in development I do not need higher limits. So there
is no concern at the moment. Once I am in production it will be an
issue. From what you say here, my recourse is to use the whitelisting
process so seek higher limits when they are needed.
Thanks for the clarification!
Dave
On Aug 24, 6:13 pm, Matt Harris thematthar...@twitter.com wrote:
Hi Dave,
Thanks for the reply, and i'm sorry the documentation didn't answer
your question.
OAuth does have a rate limit of 350 REST API requests per hour which
applies mainly to GET requests. This API rate limit is separate to the
limits you found on the support pages. In fact, the limits on the
support pages are ones which apply if you use the API or not.
The options you have are this:
If your application requires a higher rate limit you can apply for
whitelisting using the Whitelisting Request Form. Be aware that
whitelisting is only available to developers and to applications in
production though; all other requests are rejected. The link and
details of what to expect for this can be found in the Whitelisting
section of the Rate Limiting documentation:
http://dev.twitter.com/pages/rate-limiting#whitelisting
The alternative is to open a support ticket explaining your situation.
The user support team will then be able to advise you on what options
are available. You can open a ticket usinghttp://bit.ly/twicket
Hope that helps,
Matt
On Tue, Aug 24, 2010 at 9:09 AM, DaveH d...@idreia.com wrote:
Matt:
Not sure what you want me to pick up in the documentation. I must be
missing something.
When I read the page on daily POST limits [http://support.twitter.com/
forums/10711/entries/15364] I see:
quote
Current Twitter Limits
The current technical limits for accounts are:
Direct Messages: 250 per day.
API Requests: 150 per hour.
Updates: 1,000 per day. The daily update limit is further broken down
into smaller limits for semi-hourly intervals. Retweets are counted as
updates.
Changes to Account Email: 4 per hour.
Following (daily): Please note that this is a technical account limit
only, and there are additional rules prohibiting aggressive following
behavior. You can find detailed page describing following limits and
prohibited behavior on the Follow Limits and Best Practices Page. The
technical follow limit is 1,000 per day.
Following (account-based): Once an account is following 2,000 other
users, additional follow attempts are limited by account-specific
ratios. The Follow Limits and Best Practices Page has more
information.
/quote
When I read the page you pointed me to, I see that OAuth calls are 350
per hour.
So I am still left with the same question, when we hit the daily POST
limit, is there a process to ask for an increase? The documentation
says it is controlled at a user level, which implies an increase is
possible. Yet the documentation does not explicitly say how an
increase is requested.
I am sure the answer is obvious, I just have been unable to find it.
Looking forward to your reply...
Dave
--
Matt Harris
Developer Advocate, Twitterhttp://twitter.com/themattharris
--
Twitter developer documentation and resources: http://dev.twitter.com/doc
API updates via Twitter: http://twitter.com/twitterapi
Issues/Enhancements Tracker: http://code.google.com/p/twitter-api/issues/list
Change your membership to this group:
http://groups.google.com/group/twitter-development-talk?hl=en
--
Matt Harris
Developer Advocate, Twitter
http://twitter.com/themattharris
--
Twitter developer documentation and resources: http://dev.twitter.com/doc
API updates via Twitter: http://twitter.com/twitterapi
Issues/Enhancements Tracker: http://code.google.com/p/twitter-api/issues/list
Change your membership to this group:
http://groups.google.com/group/twitter-development-talk?hl=en