Hey Alexandre,

Which browser are you using? The ticket submission worked for me so I wonder if 
it's a browser specific bug.

Best,
@themattharris

On Jan 5, 2011, at 20:37, Cisneiros <alexan...@cisneiros.com> wrote:

> Sorry, I could not send a ticket, got this: "There was an error
> preventing ticket submission. Please try again later."
> Tried more than once and got nothing.
> 
> I'm really blind here, have no idea what's happening... Anyone can
> help?
> 
> Thanks,
> Alexandre Cisneiros.
> 
> On Jan 4, 4:27 pm, Matt Harris <thematthar...@twitter.com> wrote:
>> Hi Alexandre,
>> 
>> You should be able to access up to 3200 Tweets (including Retweets) for your
>> account though the user_timeline method. If this isn't the case let our user
>> support team know so they can check nothing has got confused in your
>> account. You can contact them through:
>>    http://bit.ly/twicket
>> 
>> Best,
>> @themattharris
>> Developer Advocate, Twitterhttp://twitter.com/themattharris
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> On Mon, Jan 3, 2011 at 7:17 PM, Cisneiros <alexan...@cisneiros.com> wrote:
>>> Hello.
>> 
>>> I'm developing an application that has to analyse as much tweets of a
>>> user as possible (all of them would be the optimal case, but the API
>>> returns up to 3200 tweets, but no big deal).
>> 
>>> The problem is that I'm getting a different amount of tweets for every
>>> user I try. With my personal account, I can get about 470 tweets (3
>>> pages of 200 tweets). When I try to get the 4th page, it returns
>>> blank. You can try it out with my account;
>> 
>>> http://api.twitter.com/1/statuses/user_timeline/Cisneiros.json?count=...
>>> <--- has tweets
>> 
>>> http://api.twitter.com/1/statuses/user_timeline/Cisneiros.json?count=...
>>> <--- hasn't tweets (as of jan 4rd, 2011 / 12:11 AM -03:00)
>> 
>>> I tried to get my tweets while authenticated on my girlfriend's
>>> account, instead of mine, but got the same results. No matter who is
>>> authenticated, I get the same number of tweets for every user I try
>>> (but they differ between themselves).
>> 
>>> If I try another user, I can get more pages (like 15 pages of 200, for
>>> example). Other users just return 2 pages...
>>> I really have no idea whats happening. I know that this method strips
>>> the retweets, but I don't retweet that much to, from 3200 status, have
>>> only 470 real updates by me.
>> 
>>> If anyone can give a light on how to fetch all possible tweets from a
>>> user, I you really appreciate. I have done lots of searching, but
>>> found nothing to help me solving this.
>> 
>>> Thanks in advance,
>>> Alexandre Cisneiros Filho.
>> 
>>> --
>>> Twitter developer documentation and resources:http://dev.twitter.com/doc
>>> API updates via Twitter:http://twitter.com/twitterapi
>>> Issues/Enhancements Tracker:
>>> http://code.google.com/p/twitter-api/issues/list
>>> Change your membership to this group:
>>> http://groups.google.com/group/twitter-development-talk
> 
> -- 
> Twitter developer documentation and resources: http://dev.twitter.com/doc
> API updates via Twitter: http://twitter.com/twitterapi
> Issues/Enhancements Tracker: http://code.google.com/p/twitter-api/issues/list
> Change your membership to this group: 
> http://groups.google.com/group/twitter-development-talk

-- 
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