Thanks Zac, I've forwarded this to our support department.

Taylor Singletary
Developer Advocate, Twitter
http://twitter.com/episod


On Wed, May 5, 2010 at 1:35 AM, Zac Bowling <zbowl...@gmail.com> wrote:

> Not a development issue but an issue with help.twitter.com. My coworker
> had the same issue. The bug is that if you had your email associated with
> one user on twitter, opened a ticket, and then swapped that email it out
> with a new user on twitter, you can't login to zendesk again with the new
> twitter user or the old twitter user.
>
> I would open a ticket but I can't login :-)
>
> Url to login to help.twitter.com redirects to zenddesk and then it bounces
> around a few times and fails with the url below.
>
> First url it bounces to is:
>
> https://twitter.zendesk.com/access/remote/?name=zbowling&email=zac%40zacbowling.com&external_id=7676492&timestamp=1273048060&hash=
> <censored>&return_to=http%3A%2F%2Fhelp.twitter.com
> %2Frequests%2Fportal%2Findex
>
> Not sure if another is in there but I end up with this:
>
> http://twitter.com/?kind=error&message=Failed+to+update+user+with+new+properties%3A+Email+has+already+been+taken
>
> Zac Bowling
> @zbowling
>
>

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