Hi Laura
Have they check the temp directory access rights, users require read write
access to the temp directory.
Regards
David Jordan
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I replied to the customer and to Laura Hirsch and David Wolverton
separately, but just to keep other people from pulling out their hair, we
have seen this symptom when the rgwresp.ini file references C:\WInNT rather
than C:\Windows - this is a fairly common symptom when changing Windows
