[U2] Stumped on a WRITE failure

2013-08-16 Thread Woodward, Bob
Hi folks,

 

I have a UNIDATA program that is being run from a Windows Task Schedule
entry that is failing on a WRITE statement and I'm having a heck of a
time figuring out why.  Here are some key observations and discoveries
so far:

 

-  The WRITE statement has an ON ERROR that is not being executed.

-  Just before the WRITE statement, FILEINFO shows the file is OPEN and
has a permissions value of 6 (R/W).

-  It does not always fail but when it does fail, it will continue to
fail on that input file every time the program is run from the Windows
Scheduler.

-  If I run the program directly, from my logged in session, it works
perfectly every time.

-  Every tool I have says there is nothing wrong with the file I'm
writing into.

-  There are 3 indexes on this file but they are all flagged to allow
duplicates.

-  There are 2 triggers on this file that monitor and report for
specific record ID's. (Very basic/simple logic.)

 

I've pretty much exhausted ways, and things, that I know of to check
for.  This is a very specific problem that is somehow related to the
data that is being processed.  Can anyone think of something else I can
check for?

 

Thanks for your thoughts,

 

Bob W

 

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Re: [U2] Stumped on a WRITE failure

2013-08-16 Thread Israel, John R.
Bob,

Can you re-create the error on demand (from the Scheduler) or is it random?

Have you tried capturing anything with a COMO?

Are these on NEW records, existing records or both?

Are the indexes being updated to reflect the writes even if the primary file is 
not?

JRI



-Original Message-
From: u2-users-boun...@listserver.u2ug.org 
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Woodward, Bob
Sent: Friday, August 16, 2013 1:09 PM
To: U2 Users List
Subject: [U2] Stumped on a WRITE failure

Hi folks,

 

I have a UNIDATA program that is being run from a Windows Task Schedule entry 
that is failing on a WRITE statement and I'm having a heck of a time figuring 
out why.  Here are some key observations and discoveries so far:

 

-  The WRITE statement has an ON ERROR that is not being executed.

-  Just before the WRITE statement, FILEINFO shows the file is OPEN and has a 
permissions value of 6 (R/W).

-  It does not always fail but when it does fail, it will continue to fail on 
that input file every time the program is run from the Windows Scheduler.

-  If I run the program directly, from my logged in session, it works perfectly 
every time.

-  Every tool I have says there is nothing wrong with the file I'm writing into.

-  There are 3 indexes on this file but they are all flagged to allow 
duplicates.

-  There are 2 triggers on this file that monitor and report for specific 
record ID's. (Very basic/simple logic.)

 

I've pretty much exhausted ways, and things, that I know of to check for.  This 
is a very specific problem that is somehow related to the data that is being 
processed.  Can anyone think of something else I can check for?

 

Thanks for your thoughts,

 

Bob W

 

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Re: [U2] Stumped on a WRITE failure

2013-08-16 Thread Brian Leach
Can you trace the process using the SysInternals tools?

Sent from my iPhone

On 16 Aug 2013, at 18:09, Woodward, Bob bob_woodw...@k2sports.com wrote:

 Hi folks,
 
 
 
 I have a UNIDATA program that is being run from a Windows Task Schedule
 entry that is failing on a WRITE statement and I'm having a heck of a
 time figuring out why.  Here are some key observations and discoveries
 so far:
 
 
 
 -  The WRITE statement has an ON ERROR that is not being executed.
 
 -  Just before the WRITE statement, FILEINFO shows the file is OPEN and
 has a permissions value of 6 (R/W).
 
 -  It does not always fail but when it does fail, it will continue to
 fail on that input file every time the program is run from the Windows
 Scheduler.
 
 -  If I run the program directly, from my logged in session, it works
 perfectly every time.
 
 -  Every tool I have says there is nothing wrong with the file I'm
 writing into.
 
 -  There are 3 indexes on this file but they are all flagged to allow
 duplicates.
 
 -  There are 2 triggers on this file that monitor and report for
 specific record ID's. (Very basic/simple logic.)
 
 
 
 I've pretty much exhausted ways, and things, that I know of to check
 for.  This is a very specific problem that is somehow related to the
 data that is being processed.  Can anyone think of something else I can
 check for?
 
 
 
 Thanks for your thoughts,
 
 
 
 Bob W
 
 
 
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Re: [U2] Stumped on a WRITE failure

2013-08-16 Thread Colin Alfke
Did you check the udterrorlog? 

We saw similar issues (although we didn't have an on error clause) when
running a scheduled process overnight and it conflicted with the backup. The
backup would lock the file at the operating system level and UniData would
error out at the write statement (we could see it in the _PH_ file).

Good luck
Colin

-Original Message-
From: Woodward, Bob
Sent: Friday, August 16, 2013 11:09 AM
To: U2 Users List
Subject: [U2] Stumped on a WRITE failure

Hi folks,

 

I have a UNIDATA program that is being run from a Windows Task Schedule
entry that is failing on a WRITE statement and I'm having a heck of a
time figuring out why.  Here are some key observations and discoveries
so far:

 

-  The WRITE statement has an ON ERROR that is not being executed.

-  Just before the WRITE statement, FILEINFO shows the file is OPEN and
has a permissions value of 6 (R/W).

-  It does not always fail but when it does fail, it will continue to
fail on that input file every time the program is run from the Windows
Scheduler.

-  If I run the program directly, from my logged in session, it works
perfectly every time.

-  Every tool I have says there is nothing wrong with the file I'm
writing into.

-  There are 3 indexes on this file but they are all flagged to allow
duplicates.

-  There are 2 triggers on this file that monitor and report for
specific record ID's. (Very basic/simple logic.)

 

I've pretty much exhausted ways, and things, that I know of to check
for.  This is a very specific problem that is somehow related to the
data that is being processed.  Can anyone think of something else I can
check for?

 

Thanks for your thoughts,

 

Bob W

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Re: [U2] Stumped on a WRITE failure

2013-08-16 Thread Woodward, Bob
Hi John,

It is random and I've not been able to identify a common indicator
between the files that work and the ones that don't.  The source files
are coming in from the other side of the world so it's happening in the
very early hours of the morning.  By the time I get in, the scheduler
has tried to run the program on the bad file a couple of times.

I've not tried using COMO, yet.  This is exactly why I like this list so
much.  I'll put this in right away.

I'll dig into the udterrorlog file, too, as Colin suggests.  

Thanks!


-Original Message-
From: u2-users-boun...@listserver.u2ug.org
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Israel, John
R.
Sent: Friday, August 16, 2013 10:17 AM
To: U2 Users List
Subject: Re: [U2] Stumped on a WRITE failure

Bob,

Can you re-create the error on demand (from the Scheduler) or is it
random?

Have you tried capturing anything with a COMO?

Are these on NEW records, existing records or both?

Are the indexes being updated to reflect the writes even if the primary
file is not?

JRI



-Original Message-
From: u2-users-boun...@listserver.u2ug.org
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Woodward, Bob
Sent: Friday, August 16, 2013 1:09 PM
To: U2 Users List
Subject: [U2] Stumped on a WRITE failure

Hi folks,

 

I have a UNIDATA program that is being run from a Windows Task Schedule
entry that is failing on a WRITE statement and I'm having a heck of a
time figuring out why.  Here are some key observations and discoveries
so far:

 

-  The WRITE statement has an ON ERROR that is not being executed.

-  Just before the WRITE statement, FILEINFO shows the file is OPEN and
has a permissions value of 6 (R/W).

-  It does not always fail but when it does fail, it will continue to
fail on that input file every time the program is run from the Windows
Scheduler.

-  If I run the program directly, from my logged in session, it works
perfectly every time.

-  Every tool I have says there is nothing wrong with the file I'm
writing into.

-  There are 3 indexes on this file but they are all flagged to allow
duplicates.

-  There are 2 triggers on this file that monitor and report for
specific record ID's. (Very basic/simple logic.)

 

I've pretty much exhausted ways, and things, that I know of to check
for.  This is a very specific problem that is somehow related to the
data that is being processed.  Can anyone think of something else I can
check for?

 

Thanks for your thoughts,

 

Bob W

 

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Re: [U2] Stumped on a WRITE failure

2013-08-16 Thread John Jenkins
Beat me to it Brian. 

Use the process monitor from the says internals tool set to filter out all 
executables except the one you want to monitor. This could either be the 
specific process or (I think) the task scheduler process itself and include 
child processes.

Once you get a failure, save the monitor status from processmonitor to freeze 
the state and open it as a log file. The filters will then allow you to drill 
down to identify events? 

There are some excellent books on the says internals tools on Amazon (and other 
book stores ;-' ) that I found very useful.

Regards,

JayJay



On 16 Aug 2013, at 18:16, Brian Leach br...@brianleach.co.uk wrote:

 Can you trace the process using the SysInternals tools?
 
 Sent from my iPhone
 
 On 16 Aug 2013, at 18:09, Woodward, Bob bob_woodw...@k2sports.com wrote:
 
 Hi folks,
 
 
 
 I have a UNIDATA program that is being run from a Windows Task Schedule
 entry that is failing on a WRITE statement and I'm having a heck of a
 time figuring out why.  Here are some key observations and discoveries
 so far:
 
 
 
 -  The WRITE statement has an ON ERROR that is not being executed.
 
 -  Just before the WRITE statement, FILEINFO shows the file is OPEN and
 has a permissions value of 6 (R/W).
 
 -  It does not always fail but when it does fail, it will continue to
 fail on that input file every time the program is run from the Windows
 Scheduler.
 
 -  If I run the program directly, from my logged in session, it works
 perfectly every time.
 
 -  Every tool I have says there is nothing wrong with the file I'm
 writing into.
 
 -  There are 3 indexes on this file but they are all flagged to allow
 duplicates.
 
 -  There are 2 triggers on this file that monitor and report for
 specific record ID's. (Very basic/simple logic.)
 
 
 
 I've pretty much exhausted ways, and things, that I know of to check
 for.  This is a very specific problem that is somehow related to the
 data that is being processed.  Can anyone think of something else I can
 check for?
 
 
 
 Thanks for your thoughts,
 
 
 
 Bob W
 
 
 
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 http://listserver.u2ug.org/mailman/listinfo/u2-users
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Re: [U2] Stumped on a WRITE failure

2013-08-16 Thread Woodward, Bob
We have not installed these tools.  Not sure they could help as I'm not
able to generate the problem, yet.  I've read where others were talking
about SysInternals but never got around to really checking it out.

Thanks.

-Original Message-
From: u2-users-boun...@listserver.u2ug.org
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Brian Leach
Sent: Friday, August 16, 2013 10:17 AM
To: U2 Users List
Subject: Re: [U2] Stumped on a WRITE failure

Can you trace the process using the SysInternals tools?

Sent from my iPhone

On 16 Aug 2013, at 18:09, Woodward, Bob bob_woodw...@k2sports.com
wrote:

 Hi folks,
 
 
 
 I have a UNIDATA program that is being run from a Windows Task 
 Schedule entry that is failing on a WRITE statement and I'm having a 
 heck of a time figuring out why.  Here are some key observations and 
 discoveries so far:
 
 
 
 -  The WRITE statement has an ON ERROR that is not being executed.
 
 -  Just before the WRITE statement, FILEINFO shows the file is OPEN 
 and has a permissions value of 6 (R/W).
 
 -  It does not always fail but when it does fail, it will continue to 
 fail on that input file every time the program is run from the Windows

 Scheduler.
 
 -  If I run the program directly, from my logged in session, it works 
 perfectly every time.
 
 -  Every tool I have says there is nothing wrong with the file I'm 
 writing into.
 
 -  There are 3 indexes on this file but they are all flagged to allow 
 duplicates.
 
 -  There are 2 triggers on this file that monitor and report for 
 specific record ID's. (Very basic/simple logic.)
 
 
 
 I've pretty much exhausted ways, and things, that I know of to check 
 for.  This is a very specific problem that is somehow related to the 
 data that is being processed.  Can anyone think of something else I 
 can check for?
 
 
 
 Thanks for your thoughts,
 
 
 
 Bob W
 
 
 
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Re: [U2] Stumped on a WRITE failure

2013-08-16 Thread Israel, John R.
Bob,

If you are loading data from an outside source, might you be grabbing a data 
file that is not 100% written to disk?  I have seen this a number of times.  
The 2 solutions to this that I recommend are either:
1) look for a 2nd file that indicates the 1st is 100% complete (be sure to 
delete the stub file after processing) or
2) look at the size or date/time of the data file, sleep for 10 seconds, then 
look again.  Repeat this process until the criteria does not change

Might or might not be applicable in your case.

JRI


-Original Message-
From: u2-users-boun...@listserver.u2ug.org 
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Woodward, Bob
Sent: Friday, August 16, 2013 2:05 PM
To: U2 Users List
Subject: Re: [U2] Stumped on a WRITE failure

Hi John,

It is random and I've not been able to identify a common indicator between the 
files that work and the ones that don't.  The source files are coming in from 
the other side of the world so it's happening in the very early hours of the 
morning.  By the time I get in, the scheduler has tried to run the program on 
the bad file a couple of times.

I've not tried using COMO, yet.  This is exactly why I like this list so much.  
I'll put this in right away.

I'll dig into the udterrorlog file, too, as Colin suggests.  

Thanks!


-Original Message-
From: u2-users-boun...@listserver.u2ug.org
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Israel, John R.
Sent: Friday, August 16, 2013 10:17 AM
To: U2 Users List
Subject: Re: [U2] Stumped on a WRITE failure

Bob,

Can you re-create the error on demand (from the Scheduler) or is it random?

Have you tried capturing anything with a COMO?

Are these on NEW records, existing records or both?

Are the indexes being updated to reflect the writes even if the primary file is 
not?

JRI



-Original Message-
From: u2-users-boun...@listserver.u2ug.org
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Woodward, Bob
Sent: Friday, August 16, 2013 1:09 PM
To: U2 Users List
Subject: [U2] Stumped on a WRITE failure

Hi folks,

 

I have a UNIDATA program that is being run from a Windows Task Schedule entry 
that is failing on a WRITE statement and I'm having a heck of a time figuring 
out why.  Here are some key observations and discoveries so far:

 

-  The WRITE statement has an ON ERROR that is not being executed.

-  Just before the WRITE statement, FILEINFO shows the file is OPEN and has a 
permissions value of 6 (R/W).

-  It does not always fail but when it does fail, it will continue to fail on 
that input file every time the program is run from the Windows Scheduler.

-  If I run the program directly, from my logged in session, it works perfectly 
every time.

-  Every tool I have says there is nothing wrong with the file I'm writing into.

-  There are 3 indexes on this file but they are all flagged to allow 
duplicates.

-  There are 2 triggers on this file that monitor and report for specific 
record ID's. (Very basic/simple logic.)

 

I've pretty much exhausted ways, and things, that I know of to check for.  This 
is a very specific problem that is somehow related to the data that is being 
processed.  Can anyone think of something else I can check for?

 

Thanks for your thoughts,

 

Bob W

 

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Re: [U2] Stumped on a WRITE failure

2013-08-16 Thread Woodward, Bob
Hi John,

Not applicable in this case.  The scheduler runs the program every two
hours.  The files are staged from another server via an OS level COPY
and are only something like 5 to 20k.  Good thought, though.  Thanks.

-Original Message-
From: u2-users-boun...@listserver.u2ug.org
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Israel, John
R.
Sent: Friday, August 16, 2013 11:12 AM
To: U2 Users List
Subject: Re: [U2] Stumped on a WRITE failure

Bob,

If you are loading data from an outside source, might you be grabbing a
data file that is not 100% written to disk?  I have seen this a number
of times.  The 2 solutions to this that I recommend are either:
1) look for a 2nd file that indicates the 1st is 100% complete (be sure
to delete the stub file after processing) or
2) look at the size or date/time of the data file, sleep for 10 seconds,
then look again.  Repeat this process until the criteria does not change

Might or might not be applicable in your case.

JRI


-Original Message-
From: u2-users-boun...@listserver.u2ug.org
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Woodward, Bob
Sent: Friday, August 16, 2013 2:05 PM
To: U2 Users List
Subject: Re: [U2] Stumped on a WRITE failure

Hi John,

It is random and I've not been able to identify a common indicator
between the files that work and the ones that don't.  The source files
are coming in from the other side of the world so it's happening in the
very early hours of the morning.  By the time I get in, the scheduler
has tried to run the program on the bad file a couple of times.

I've not tried using COMO, yet.  This is exactly why I like this list so
much.  I'll put this in right away.

I'll dig into the udterrorlog file, too, as Colin suggests.  

Thanks!


-Original Message-
From: u2-users-boun...@listserver.u2ug.org
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Israel, John
R.
Sent: Friday, August 16, 2013 10:17 AM
To: U2 Users List
Subject: Re: [U2] Stumped on a WRITE failure

Bob,

Can you re-create the error on demand (from the Scheduler) or is it
random?

Have you tried capturing anything with a COMO?

Are these on NEW records, existing records or both?

Are the indexes being updated to reflect the writes even if the primary
file is not?

JRI



-Original Message-
From: u2-users-boun...@listserver.u2ug.org
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Woodward, Bob
Sent: Friday, August 16, 2013 1:09 PM
To: U2 Users List
Subject: [U2] Stumped on a WRITE failure

Hi folks,

 

I have a UNIDATA program that is being run from a Windows Task Schedule
entry that is failing on a WRITE statement and I'm having a heck of a
time figuring out why.  Here are some key observations and discoveries
so far:

 

-  The WRITE statement has an ON ERROR that is not being executed.

-  Just before the WRITE statement, FILEINFO shows the file is OPEN and
has a permissions value of 6 (R/W).

-  It does not always fail but when it does fail, it will continue to
fail on that input file every time the program is run from the Windows
Scheduler.

-  If I run the program directly, from my logged in session, it works
perfectly every time.

-  Every tool I have says there is nothing wrong with the file I'm
writing into.

-  There are 3 indexes on this file but they are all flagged to allow
duplicates.

-  There are 2 triggers on this file that monitor and report for
specific record ID's. (Very basic/simple logic.)

 

I've pretty much exhausted ways, and things, that I know of to check
for.  This is a very specific problem that is somehow related to the
data that is being processed.  Can anyone think of something else I can
check for?

 

Thanks for your thoughts,

 

Bob W

 

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