[U2] Unidata 6.1 connecting to UPS Worldship on Win7/64

2011-01-26 Thread Kevin King
I have a customer setting up a Win7/64 box for UPS Worldship.  Previously
they had a XP/32 box in that same place running an earlier version of the WS
solution.  They've installed the Unidata ODBC driver (which is 32-bit) and
have configured it, and have tested it successfully using Excel.  (By
tested successfully they've proven they can read information from Unidata
into Excel via ODBC.)

In the UPS Worldship application, when they try to setup the ODBC connection
to read from Unidata, WS shows the configured connector for Unidata in the
ODBC data sources.  That's positive.  When they select that source and enter
user ID and password, the little Windows blue circle (waiting indicator)
hangs out for a half second, and then ... it disappears as if nothing has
happened.  At this point we would expect it to go to the screen where the
specifics of the ODBC connection can be configured, but it never goes there.
 We've checked a couple of user IDs and passwords, so there's very little
chance that the wrong user ID and/or password has been entered.

As the Unidata connector seems to work under Excel, I'm thinking the problem
is a bug in the Worldship application, but I figured that maybe someone here
might have seen this and have some ideas other than call UPS?

-Kevin
http://www.PrecisOnline.com
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Re: [U2] Unidata 6.1 connecting to UPS Worldship on Win7/64

2011-01-26 Thread Robert Houben
It is possible that this is a permissions problem. Try the following:

- Disable UAC and rerun the app.
- Disable UAC and run the app as Administrator.

If that still doesn't work, then I'm out of rabbits, or need a closer look at 
the hat.

If either one works, then you have hit a UAC problem.   Note that a normal user 
cannot write to the Program Files directory (plus other places) under Windows 
7/2008 server environment.  Lots of older apps required you to do this, and 
will break when ported, unless you run with elevated privileges.  You may wish 
to check if UPS has an updated version of their app for Windows 7/x64.

I have a number of things I do on my Win7/x64 system that require me to run as 
Administrator with UAC turned off. It simply won't work otherwise.

Good luck!

-Original Message-
From: u2-users-boun...@listserver.u2ug.org 
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Kevin King
Sent: Wednesday, January 26, 2011 9:50 AM
To: U2 Users List
Subject: [U2] Unidata 6.1 connecting to UPS Worldship on Win7/64

I have a customer setting up a Win7/64 box for UPS Worldship.  Previously they 
had a XP/32 box in that same place running an earlier version of the WS 
solution.  They've installed the Unidata ODBC driver (which is 32-bit) and have 
configured it, and have tested it successfully using Excel.  (By tested 
successfully they've proven they can read information from Unidata into Excel 
via ODBC.)

In the UPS Worldship application, when they try to setup the ODBC connection to 
read from Unidata, WS shows the configured connector for Unidata in the ODBC 
data sources.  That's positive.  When they select that source and enter user ID 
and password, the little Windows blue circle (waiting indicator) hangs out for 
a half second, and then ... it disappears as if nothing has happened.  At this 
point we would expect it to go to the screen where the specifics of the ODBC 
connection can be configured, but it never goes there.
 We've checked a couple of user IDs and passwords, so there's very little 
chance that the wrong user ID and/or password has been entered.

As the Unidata connector seems to work under Excel, I'm thinking the problem is 
a bug in the Worldship application, but I figured that maybe someone here might 
have seen this and have some ideas other than call UPS?

-Kevin
http://www.PrecisOnline.com
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Re: [U2] Unidata 6.1 connecting to UPS Worldship on Win7/64

2011-01-26 Thread Kevin King
I'll pass that along, thanks!

On Wed, Jan 26, 2011 at 11:15 AM, Robert Houben robert.hou...@fwic.netwrote:

 It is possible that this is a permissions problem. Try the following:

 - Disable UAC and rerun the app.
 - Disable UAC and run the app as Administrator.

 If that still doesn't work, then I'm out of rabbits, or need a closer look
 at the hat.

 If either one works, then you have hit a UAC problem.   Note that a normal
 user cannot write to the Program Files directory (plus other places) under
 Windows 7/2008 server environment.  Lots of older apps required you to do
 this, and will break when ported, unless you run with elevated privileges.
  You may wish to check if UPS has an updated version of their app for
 Windows 7/x64.

 I have a number of things I do on my Win7/x64 system that require me to run
 as Administrator with UAC turned off. It simply won't work otherwise.

 Good luck!

 -Original Message-
 From: u2-users-boun...@listserver.u2ug.org [mailto:
 u2-users-boun...@listserver.u2ug.org] On Behalf Of Kevin King
 Sent: Wednesday, January 26, 2011 9:50 AM
 To: U2 Users List
 Subject: [U2] Unidata 6.1 connecting to UPS Worldship on Win7/64

 I have a customer setting up a Win7/64 box for UPS Worldship.  Previously
 they had a XP/32 box in that same place running an earlier version of the WS
 solution.  They've installed the Unidata ODBC driver (which is 32-bit) and
 have configured it, and have tested it successfully using Excel.  (By
 tested successfully they've proven they can read information from Unidata
 into Excel via ODBC.)

 In the UPS Worldship application, when they try to setup the ODBC
 connection to read from Unidata, WS shows the configured connector for
 Unidata in the ODBC data sources.  That's positive.  When they select that
 source and enter user ID and password, the little Windows blue circle
 (waiting indicator) hangs out for a half second, and then ... it disappears
 as if nothing has happened.  At this point we would expect it to go to the
 screen where the specifics of the ODBC connection can be configured, but it
 never goes there.
  We've checked a couple of user IDs and passwords, so there's very little
 chance that the wrong user ID and/or password has been entered.

 As the Unidata connector seems to work under Excel, I'm thinking the
 problem is a bug in the Worldship application, but I figured that maybe
 someone here might have seen this and have some ideas other than call UPS?

 -Kevin
 http://www.PrecisOnline.com
 ___
 U2-Users mailing list
 U2-Users@listserver.u2ug.org
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 U2-Users@listserver.u2ug.org
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-- 
-Kevin
http://www.PrecisOnline.com
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Re: [U2] Unidata 6.1 connecting to UPS Worldship on Win7/64

2011-01-26 Thread Steve Romanow
Is there anything in the EventLog for windows?  The DSN has a Trace
option that can save output to a text file.  May be helpful.
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Re: [U2] Unidata 6.1 connecting to UPS Worldship on Win7/64

2011-01-26 Thread Steve Romanow
One of our recent WS machines came from UPS with Vista installed
(IIRC, I was not onsite).  If they are shipping them this way, they
should be UAC aware.

On Wed, Jan 26, 2011 at 1:15 PM, Robert Houben robert.hou...@fwic.net wrote:
 It is possible that this is a permissions problem. Try the following:

 - Disable UAC and rerun the app.
 - Disable UAC and run the app as Administrator.

 If that still doesn't work, then I'm out of rabbits, or need a closer look at 
 the hat.

 If either one works, then you have hit a UAC problem.   Note that a normal 
 user cannot write to the Program Files directory (plus other places) under 
 Windows 7/2008 server environment.  Lots of older apps required you to do 
 this, and will break when ported, unless you run with elevated privileges.  
 You may wish to check if UPS has an updated version of their app for Windows 
 7/x64.

 I have a number of things I do on my Win7/x64 system that require me to run 
 as Administrator with UAC turned off. It simply won't work otherwise.

 Good luck!

 -Original Message-
 From: u2-users-boun...@listserver.u2ug.org 
 [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Kevin King
 Sent: Wednesday, January 26, 2011 9:50 AM
 To: U2 Users List
 Subject: [U2] Unidata 6.1 connecting to UPS Worldship on Win7/64

 I have a customer setting up a Win7/64 box for UPS Worldship.  Previously 
 they had a XP/32 box in that same place running an earlier version of the WS 
 solution.  They've installed the Unidata ODBC driver (which is 32-bit) and 
 have configured it, and have tested it successfully using Excel.  (By tested 
 successfully they've proven they can read information from Unidata into 
 Excel via ODBC.)

 In the UPS Worldship application, when they try to setup the ODBC connection 
 to read from Unidata, WS shows the configured connector for Unidata in the 
 ODBC data sources.  That's positive.  When they select that source and enter 
 user ID and password, the little Windows blue circle (waiting indicator) 
 hangs out for a half second, and then ... it disappears as if nothing has 
 happened.  At this point we would expect it to go to the screen where the 
 specifics of the ODBC connection can be configured, but it never goes there.
  We've checked a couple of user IDs and passwords, so there's very little 
 chance that the wrong user ID and/or password has been entered.

 As the Unidata connector seems to work under Excel, I'm thinking the problem 
 is a bug in the Worldship application, but I figured that maybe someone here 
 might have seen this and have some ideas other than call UPS?

 -Kevin
 http://www.PrecisOnline.com
 ___
 U2-Users mailing list
 U2-Users@listserver.u2ug.org
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Re: [U2] Unidata 6.1 connecting to UPS Worldship on Win7/64

2011-01-26 Thread Kevin King
Nothing in the event log.  Not sure how to enable a DSN trace within the
Fedex app.  Input?
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Re: [U2] Unidata 6.1 connecting to UPS Worldship on Win7/64

2011-01-26 Thread Jeff Schasny

turn it on in the configuration tab of the data source, bottom right

Kevin King wrote:

Nothing in the event log.  Not sure how to enable a DSN trace within the
Fedex app.  Input?
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--

Jeff Schasny - Denver, Co, USA
jschasny at gmail dot com

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Re: [U2] Unidata 6.1 connecting to UPS Worldship on Win7/64

2011-01-26 Thread Kevin King
Where will the log be written?

On Wed, Jan 26, 2011 at 2:18 PM, Jeff Schasny jscha...@gmail.com wrote:

 turn it on in the configuration tab of the data source, bottom right

 Kevin King wrote:

 Nothing in the event log.  Not sure how to enable a DSN trace within the
 Fedex app.  Input?
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 --
 
 Jeff Schasny - Denver, Co, USA
 jschasny at gmail dot com

 
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-Kevin
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Re: [U2] Unidata 6.1 connecting to UPS Worldship on Win7/64

2011-01-26 Thread Kevin King
Ah, I see it now.  It's in the Tracing tab here.

On Wed, Jan 26, 2011 at 2:18 PM, Jeff Schasny jscha...@gmail.com wrote:

 turn it on in the configuration tab of the data source, bottom right

 Kevin King wrote:

 Nothing in the event log.  Not sure how to enable a DSN trace within the
 Fedex app.  Input?
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 --
 
 Jeff Schasny - Denver, Co, USA
 jschasny at gmail dot com

 
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-Kevin
http://www.PrecisOnline.com
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