2 dozen cheers for Mecki. Yes, this is a standard VAR tactic, since they are paying your license fees to the software vendor. Just deal directly with the software vendor. They tried that with our 3rd party fax software and had logged on to our system after we had dropped support.
I had to remind them of California Penal Code Section 502 -Unauthorized Access to Computers, Computer Systems and Computer Data. Check your software contract - it may say licensed in perpetuity We never buy software without the source code. Garry L. Smith -----Original Message----- From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Mecki Foerthmann Sent: Thursday, July 07, 2011 2:55 PM To: U2 Users List Subject: Re: [U2] Epicor and Eclipse - Found word(s) remove list in the Text body Well, I don't know Eclipse, but the company I currently work for is running Avante from Epicor. When the company wanted to cancel the Avante maintenance agreement Epicor claimed that this would automatically cancel UniData and SB+ support as well. Avante maintenance was a total waste of money since the original software has been heavily modified (and even though the changes were made by Epicor staff fixing their bugs was still chargeable) and by the time I could prove to Epicor that a fault was a genuine bug I had already a fix for it anyway. Of course we have the source code for Avante. To cut a long story short - we now have UD and SB+ support through another VAR and don't deal with Epicor anymore. Mecki On 07/07/2011 22:27, Tony Gravagno wrote: >> From: David >> Have a client who has been on Eclipse since 2000. They are sick to >> death with the nickle and dime (read eye gouge) tactics by Activant >> and want out. >> >> Do you think Open Bravo or any of the other Open source ERP products >> could replace it. Obviously with a lot of customization. > I'm hoping they consider migration to another MV-based platform rather > than doing the multi-whammy : changing DBMS, application, vendors, and > employees. There are many fine ERP packages based on MV. The company > should check with Rocket Software, and since they're considering a > full migration anyway I believe they should also talk with Northgate, > InterSystems, and TigerLogic, who all have vendors with large-scale > packages. If they don't find what they need, sure, consider going > elsewhere. > > Yes, to answer the questions, FOSS ERP platforms have been getting > more robust and are worthy of investigation. I don't have stats right > now but not long ago something like 12 out of the top 20 SourceForge > projects were ERP - not the typical stuff we see there like torrent > client/server, Linux tools, or games. > I've said for years that MV-based ERP vendors were going to lose their > shirts to those other offerings if they didn't learn to adapt and > compete. Well, here we are. > > Hint to MV application vendors: Open Source your software, sell > support and development services, and market that model to the > mainstream. That's what your modern competitors are doing. And > really, isn't that sort of what you've been doing for decades anyway, > just not advertising it? Then you just need to get the DBMS vendors > to open their eyes and recognize that the per-seat licensing model has > been dead for at least a decade... > > Tony Gravagno > Nebula Research and Development > TG@ remove.pleaseNebula-RnD.com > > _______________________________________________ > U2-Users mailing list > U2-Users@listserver.u2ug.org > http://listserver.u2ug.org/mailman/listinfo/u2-users _______________________________________________ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users _______________________________________________ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users
