Re: [U2] User cannot login
Hi, I had to support windows implementations a few years ago and our customers had this problem regularly. Go into the GUI u2 admin tool. I haven't had to use the new tool, but in the UniAdmin, you would go into Network Services/Telenet, Click on the User tab. When you enter the domain and account they are case sensitive, they need to be identical to how they are defined on the AD. If you are interested, I have an old document I wrote for UniAdmin for our customers. Good luck! Tom RATEX Business Solutions. -Original Message- From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Wjhonson Sent: Monday, March 11, 2013 5:49 PM To: u2-users@listserver.u2ug.org Subject: Re: [U2] User cannot login There's some kind of setting in Windows that allows the domain to be discarded when on the same domain... or something. I'm not sure, maybe there's a Windows guru on here. -Original Message- From: Holt, Jake jh...@samsill.com To: U2 Users List u2-users@listserver.u2ug.org Sent: Mon, Mar 11, 2013 2:00 pm Subject: Re: [U2] User cannot login I've tried it in the past, but doing it again made me consider something else and it worked. If I use domain\username it works... Must be something strange with his AD account. -Original Message- From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Wjhonson Sent: Monday, March 11, 2013 3:53 PM To: u2-users@listserver.u2ug.org Subject: Re: [U2] User cannot login This has nothing to do with Universe. It's a windows issue alone. Reset their password to something like TEST and then try it yourself first. Before you tell them to try it. -Original Message- From: Holt, Jake jh...@samsill.com To: U2 Users List u2-users@listserver.u2ug.org Sent: Mon, Mar 11, 2013 1:48 pm Subject: Re: [U2] User cannot login It just acts like the password is invalid: Welcome to the IBM UniVerse Telnet Server. Enter user name: calvinr Enter password: Invalid domain/user/password. -Original Message- From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Wjhonson Sent: Monday, March 11, 2013 3:37 PM To: u2-users@listserver.u2ug.org Subject: Re: [U2] User cannot login Describe more what happens when they *try* to login. -Original Message- From: Holt, Jake jh...@samsill.com To: U2 Users List u2-users@listserver.u2ug.org Sent: Mon, Mar 11, 2013 1:33 pm Subject: [U2] User cannot login I have a user, one of my system admins, that cannot login to Universe. Their user account is setup exactly like mine, there is no voc entry for the user and I have deleted and recreated the user a couple times just today. Is there anything else I can look at that would be preventing the him from logging in? We're running 10.0.21 on windows server 2003. Thanks, Jake Holt l samsill l Information Technology Director (817) 536 - 1906 x 217 l jh...@samsill.com www.samsill.com ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users
Re: [U2] User cannot login
I'd be real interested to get a copy also. Thank You Robert Frailey Manager Information Systems Utah Medical Products Inc. Femcare-Nikomed Ltd. rfrai...@utahmed.com 801-569-4016 - Original Message - From: Tom Whitmore tewhitm...@ratex.com To: U2 Users List u2-users@listserver.u2ug.org Sent: Tuesday, March 12, 2013 5:17 AM Subject: Re: [U2] User cannot login Hi, I had to support windows implementations a few years ago and our customers had this problem regularly. Go into the GUI u2 admin tool. I haven't had to use the new tool, but in the UniAdmin, you would go into Network Services/Telenet, Click on the User tab. When you enter the domain and account they are case sensitive, they need to be identical to how they are defined on the AD. If you are interested, I have an old document I wrote for UniAdmin for our customers. Good luck! Tom RATEX Business Solutions. -Original Message- From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Wjhonson Sent: Monday, March 11, 2013 5:49 PM To: u2-users@listserver.u2ug.org Subject: Re: [U2] User cannot login There's some kind of setting in Windows that allows the domain to be discarded when on the same domain... or something. I'm not sure, maybe there's a Windows guru on here. -Original Message- From: Holt, Jake jh...@samsill.com To: U2 Users List u2-users@listserver.u2ug.org Sent: Mon, Mar 11, 2013 2:00 pm Subject: Re: [U2] User cannot login I've tried it in the past, but doing it again made me consider something else and it worked. If I use domain\username it works... Must be something strange with his AD account. -Original Message- From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Wjhonson Sent: Monday, March 11, 2013 3:53 PM To: u2-users@listserver.u2ug.org Subject: Re: [U2] User cannot login This has nothing to do with Universe. It's a windows issue alone. Reset their password to something like TEST and then try it yourself first. Before you tell them to try it. -Original Message- From: Holt, Jake jh...@samsill.com To: U2 Users List u2-users@listserver.u2ug.org Sent: Mon, Mar 11, 2013 1:48 pm Subject: Re: [U2] User cannot login It just acts like the password is invalid: Welcome to the IBM UniVerse Telnet Server. Enter user name: calvinr Enter password: Invalid domain/user/password. -Original Message- From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Wjhonson Sent: Monday, March 11, 2013 3:37 PM To: u2-users@listserver.u2ug.org Subject: Re: [U2] User cannot login Describe more what happens when they *try* to login. -Original Message- From: Holt, Jake jh...@samsill.com To: U2 Users List u2-users@listserver.u2ug.org Sent: Mon, Mar 11, 2013 1:33 pm Subject: [U2] User cannot login I have a user, one of my system admins, that cannot login to Universe. Their user account is setup exactly like mine, there is no voc entry for the user and I have deleted and recreated the user a couple times just today. Is there anything else I can look at that would be preventing the him from logging in? We're running 10.0.21 on windows server 2003. Thanks, Jake Holt l samsill l Information Technology Director (817) 536 - 1906 x 217 l jh...@samsill.com www.samsill.com ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users
[U2] User cannot login
I have a user, one of my system admins, that cannot login to Universe. Their user account is setup exactly like mine, there is no voc entry for the user and I have deleted and recreated the user a couple times just today. Is there anything else I can look at that would be preventing the him from logging in? We're running 10.0.21 on windows server 2003. Thanks, Jake Holt l samsill l Information Technology Director (817) 536 - 1906 x 217 l jh...@samsill.com www.samsill.com ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users
Re: [U2] User cannot login
Windows or UNIX? JRI -Original Message- From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Holt, Jake Sent: Monday, March 11, 2013 4:33 PM To: U2 Users List Subject: [U2] User cannot login I have a user, one of my system admins, that cannot login to Universe. Their user account is setup exactly like mine, there is no voc entry for the user and I have deleted and recreated the user a couple times just today. Is there anything else I can look at that would be preventing the him from logging in? We're running 10.0.21 on windows server 2003. Thanks, Jake Holt l samsill l Information Technology Director (817) 536 - 1906 x 217 l jh...@samsill.com www.samsill.com ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users
Re: [U2] User cannot login
Describe more what happens when they *try* to login. -Original Message- From: Holt, Jake jh...@samsill.com To: U2 Users List u2-users@listserver.u2ug.org Sent: Mon, Mar 11, 2013 1:33 pm Subject: [U2] User cannot login I have a user, one of my system admins, that cannot login to Universe. Their user account is setup exactly like mine, there is no voc entry for the user and I have deleted and recreated the user a couple times just today. Is there anything else I can look at that would be preventing the him from logging in? We're running 10.0.21 on windows server 2003. Thanks, Jake Holt l samsill l Information Technology Director (817) 536 - 1906 x 217 l jh...@samsill.com www.samsill.com ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users
Re: [U2] User cannot login
On 11/03/2013 20:32, Holt, Jake wrote: I have a user, one of my system admins, that cannot login to Universe. Their user account is setup exactly like mine, there is no voc entry for the user and I have deleted and recreated the user a couple times just today. Is there anything else I can look at that would be preventing the him from logging in? We're running 10.0.21 on windows server 2003. Do they have log in locally rights on the server? That's the typical problem, I think. Cheers, Wol ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users
Re: [U2] User cannot login
He is both a domain and a local admin on the server. The users are created through a screen in our ERP system (dataflo) so I honestly don't know anything about creating users in UniVerse directly. The problem might be ERP specific I guess. -Original Message- From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Anthonys Lists Sent: Monday, March 11, 2013 3:38 PM To: u2-users@listserver.u2ug.org Subject: Re: [U2] User cannot login On 11/03/2013 20:32, Holt, Jake wrote: I have a user, one of my system admins, that cannot login to Universe. Their user account is setup exactly like mine, there is no voc entry for the user and I have deleted and recreated the user a couple times just today. Is there anything else I can look at that would be preventing the him from logging in? We're running 10.0.21 on windows server 2003. Do they have log in locally rights on the server? That's the typical problem, I think. Cheers, Wol ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users
Re: [U2] User cannot login
It just acts like the password is invalid: Welcome to the IBM UniVerse Telnet Server. Enter user name: calvinr Enter password: Invalid domain/user/password. -Original Message- From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Wjhonson Sent: Monday, March 11, 2013 3:37 PM To: u2-users@listserver.u2ug.org Subject: Re: [U2] User cannot login Describe more what happens when they *try* to login. -Original Message- From: Holt, Jake jh...@samsill.com To: U2 Users List u2-users@listserver.u2ug.org Sent: Mon, Mar 11, 2013 1:33 pm Subject: [U2] User cannot login I have a user, one of my system admins, that cannot login to Universe. Their user account is setup exactly like mine, there is no voc entry for the user and I have deleted and recreated the user a couple times just today. Is there anything else I can look at that would be preventing the him from logging in? We're running 10.0.21 on windows server 2003. Thanks, Jake Holt l samsill l Information Technology Director (817) 536 - 1906 x 217 l jh...@samsill.com www.samsill.com ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users
Re: [U2] User cannot login
This has nothing to do with Universe. It's a windows issue alone. Reset their password to something like TEST and then try it yourself first. Before you tell them to try it. -Original Message- From: Holt, Jake jh...@samsill.com To: U2 Users List u2-users@listserver.u2ug.org Sent: Mon, Mar 11, 2013 1:48 pm Subject: Re: [U2] User cannot login It just acts like the password is invalid: Welcome to the IBM UniVerse Telnet Server. Enter user name: calvinr Enter password: Invalid domain/user/password. -Original Message- From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Wjhonson Sent: Monday, March 11, 2013 3:37 PM To: u2-users@listserver.u2ug.org Subject: Re: [U2] User cannot login Describe more what happens when they *try* to login. -Original Message- From: Holt, Jake jh...@samsill.com To: U2 Users List u2-users@listserver.u2ug.org Sent: Mon, Mar 11, 2013 1:33 pm Subject: [U2] User cannot login I have a user, one of my system admins, that cannot login to Universe. Their user account is setup exactly like mine, there is no voc entry for the user and I have deleted and recreated the user a couple times just today. Is there anything else I can look at that would be preventing the him from logging in? We're running 10.0.21 on windows server 2003. Thanks, Jake Holt l samsill l Information Technology Director (817) 536 - 1906 x 217 l jh...@samsill.com www.samsill.com ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users
Re: [U2] User cannot login
I've tried it in the past, but doing it again made me consider something else and it worked. If I use domain\username it works... Must be something strange with his AD account. -Original Message- From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Wjhonson Sent: Monday, March 11, 2013 3:53 PM To: u2-users@listserver.u2ug.org Subject: Re: [U2] User cannot login This has nothing to do with Universe. It's a windows issue alone. Reset their password to something like TEST and then try it yourself first. Before you tell them to try it. -Original Message- From: Holt, Jake jh...@samsill.com To: U2 Users List u2-users@listserver.u2ug.org Sent: Mon, Mar 11, 2013 1:48 pm Subject: Re: [U2] User cannot login It just acts like the password is invalid: Welcome to the IBM UniVerse Telnet Server. Enter user name: calvinr Enter password: Invalid domain/user/password. -Original Message- From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Wjhonson Sent: Monday, March 11, 2013 3:37 PM To: u2-users@listserver.u2ug.org Subject: Re: [U2] User cannot login Describe more what happens when they *try* to login. -Original Message- From: Holt, Jake jh...@samsill.com To: U2 Users List u2-users@listserver.u2ug.org Sent: Mon, Mar 11, 2013 1:33 pm Subject: [U2] User cannot login I have a user, one of my system admins, that cannot login to Universe. Their user account is setup exactly like mine, there is no voc entry for the user and I have deleted and recreated the user a couple times just today. Is there anything else I can look at that would be preventing the him from logging in? We're running 10.0.21 on windows server 2003. Thanks, Jake Holt l samsill l Information Technology Director (817) 536 - 1906 x 217 l jh...@samsill.com www.samsill.com ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users
Re: [U2] User cannot login
On 11/03/13 20:59, Holt, Jake wrote: I've tried it in the past, but doing it again made me consider something else and it worked. If I use domain\username it works... Must be something strange with his AD account. I'm sure this is a known problem in Rocket's knowledgebase. And I think you fix it by messing about with the registry. It's probably in the archives of this group somewhere if you can find it ... Cheers, Wol ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users
Re: [U2] User cannot login
There's some kind of setting in Windows that allows the domain to be discarded when on the same domain... or something. I'm not sure, maybe there's a Windows guru on here. -Original Message- From: Holt, Jake jh...@samsill.com To: U2 Users List u2-users@listserver.u2ug.org Sent: Mon, Mar 11, 2013 2:00 pm Subject: Re: [U2] User cannot login I've tried it in the past, but doing it again made me consider something else and it worked. If I use domain\username it works... Must be something strange with his AD account. -Original Message- From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Wjhonson Sent: Monday, March 11, 2013 3:53 PM To: u2-users@listserver.u2ug.org Subject: Re: [U2] User cannot login This has nothing to do with Universe. It's a windows issue alone. Reset their password to something like TEST and then try it yourself first. Before you tell them to try it. -Original Message- From: Holt, Jake jh...@samsill.com To: U2 Users List u2-users@listserver.u2ug.org Sent: Mon, Mar 11, 2013 1:48 pm Subject: Re: [U2] User cannot login It just acts like the password is invalid: Welcome to the IBM UniVerse Telnet Server. Enter user name: calvinr Enter password: Invalid domain/user/password. -Original Message- From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Wjhonson Sent: Monday, March 11, 2013 3:37 PM To: u2-users@listserver.u2ug.org Subject: Re: [U2] User cannot login Describe more what happens when they *try* to login. -Original Message- From: Holt, Jake jh...@samsill.com To: U2 Users List u2-users@listserver.u2ug.org Sent: Mon, Mar 11, 2013 1:33 pm Subject: [U2] User cannot login I have a user, one of my system admins, that cannot login to Universe. Their user account is setup exactly like mine, there is no voc entry for the user and I have deleted and recreated the user a couple times just today. Is there anything else I can look at that would be preventing the him from logging in? We're running 10.0.21 on windows server 2003. Thanks, Jake Holt l samsill l Information Technology Director (817) 536 - 1906 x 217 l jh...@samsill.com www.samsill.com ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users ___ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users
