Precisely what I heard.
Nancy Fisher
Peninsula Truck Lines, Inc
Auburn, Washington
253/929-2040
[EMAIL PROTECTED]
- Original Message -
From: Marc Harbeson [EMAIL PROTECTED]
To: u2-users@listserver.u2ug.org
Sent: Wednesday, July 18, 2007 10:04 AM
Subject: [U2] KB access - with var
Marc,
While I was contracting to an organization in New Zealand whom had developed
an in-house Universe application with SB+, I was able to get access to the
IBM knowledge base with permission of the VAR.
It was complicated and it took the VAR three sessions on the phone with me
before access
It was complicated for us initially as well but once we worked it out
on what was needed, it is relatively simple now. They will need to
email [EMAIL PROTECTED] with some pertinent info for the IBM folks to
validate and assign you a id. IBM should be able to guide the VAR on
what is needed.
Marc:
It does take a rocket-scientist to access the U2 Knowledge Base. Since I'm not
one,
IBM showed a lot of patience in helping me. Here's the general idea:
1) You get an IBM email id (if you already have one for some other IBM
products,
like ThinkPad support, then this has to be
Of Doug Miller
Sent: 18 July 2007 20:27
To: u2-users@listserver.u2ug.org
Subject: Re: [U2] KB access - with var permission
It was complicated for us initially as well but once we worked it out
on what was needed, it is relatively simple now. They will need to
email [EMAIL PROTECTED] with some
Does this shed any light on the subject? This is publicly available...
https://www.ibm.com/software/data/u2/support/u2techconnect/
At the top of this page there is a link to 'Accessing U2 Entitled
Documents'
Regards,
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