Laure,

We noticed this problem about two years ago.  We have a client that uses
RedBack exclusively for data entry and reporting for their public storage
warehouse.  Every now and then we lose data inexplicably.  This happens
about twice or three times a week.

Since we use RedBack for most of our reading and writing, we tried to find
it with the logging turned up.  All that did was slow down the system on
generate a lot of log reading for us.  Restarting RedBack does clear up the
problem but for an unknown reason.  We thought there might be a problem in
IIS, but restarting it proved to be inconclusive.

With IBM only releasing a new version of RedBack every year and no bug
fixes, we wrote our own middleware using UniObjects, open source jsonrpc.org
and open source Apache's Tomcat.  We converted all of our objects and forms
to our new platform.  We do not have that problem any more.  You can contact
me offline for more information.

Regards,
Doug
www.u2logic.com


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of IT-Laure Hansen
Sent: Sunday, October 21, 2007 3:41 PM
To: u2-users@listserver.u2ug.org
Subject: [U2] RBO properties lose their values (RedBack 4.3)

Hello,

Starting a few days ago, if user reports are to be trusted, we've been
encountering a mysterious on-and-off loss of values in some RBO
properties. The issue seems to be, simply, that the GetProperty returns
a blank when a value should be gotten. I cannot find evidence of loss of
connectivity or other problems in any of the logs. The Redback "out"
logs are seamless as well. It looks however like a restart of the
RedBack scheduler fixes the problem, but only for a short period of
time, or possibly only for a specific user.

This is not happening consistently for everyone, not is it happening
consistently for a single user.

There have been no changes to any of the code, web form, scripting etc
in the application we're having problems with, in about 2 months. There
had been no changes to the Universe server or OS either except that I
finally installed SP2 (Win2003 server) yesterday - but the first report
of the problem came on Friday. The web server is also a Win2003 server
(SP2 as well), separate machine.

Has anyone come across something like this?

Thanks in advance,

Laure Hansen,
City of Redwood City
Information Technology
1017 Middlefield Road
Redwood City, CA 94063
Tel: 650-780-7087
Fax: 650-556-9204
[EMAIL PROTECTED]
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