** Attachment added: dmesg
https://bugs.launchpad.net/ubuntu/+bug/1017841/+attachment/3204598/+files/dmesg_attachment
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https://bugs.launchpad.net/bugs/1017841
Title:
[Thinkpad Edge
** Attachment added: acpidump
https://bugs.launchpad.net/ubuntu/+bug/1017841/+attachment/3204595/+files/acpidump.log
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Title:
[Thinkpad Edge
@Colin,
At the moment I have no idea. This appears to be the first time we're
running this particular test in certification
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Title:
[Thinkpad
Well, this is the first time we're using fwts to do suspend testing.
Previously we would have tested suspend at a basic level, using the
'suspend_test' script in Checkbox, which itself uses pm-suspend
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I've confirmed this still happens in Quantal and will test the upstream
kernel as soon as possible
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Title:
Networking on Dell PowerEdge R300 with
Hardware Certification have begun testing this kernel
** Changed in: kernel-sru-workflow/certification-testing
Status: Confirmed = In Progress
** Changed in: kernel-sru-workflow/certification-testing
Assignee: Canonical Hardware Certification (canonical-hw-cert) = Brendan
Donegan
Public bug reported:
When running the FWTS (Firmware Test Suite) we encountered the following
error, classified as High importance:
FAILED [HIGH] DMIIllegalMappedAddrRange: Test 1, Illegal row position 00, while
accessing entry
'Memory Device Mapped Address (Type 20)' @ 0xbf11f519, field
** Attachment added: DMIIllegalMappedAddrRange fwts log
https://bugs.launchpad.net/bugs/1016436/+attachment/3200022/+files/fwts_results.log
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Public bug reported:
Trying to install Quantal daily images on systems with the Broadcom
NetXtreme II ethernet card there are many errors in syslog regarding
missing bnx2 firmware. Due to the nature of the bug we *cannot* transfer
files/logs to and from the system so I have just attached a
** Attachment added: bnx2 fw missing
https://bugs.launchpad.net/bugs/1016444/+attachment/3200027/+files/bnx2_firmware_missing.png
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Title:
** Tags added: blocks-hwcert quantal
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Title:
Broadcom NetXtreme II detect network hardware fails due to can't find
bnx2 firmware
To manage
Unfortunately we cannot access this system unless we were to send an
engineer in with a USB stick. If this is really necessary we may be able
to arrange it, but for now I'm going to set this to confirmed.
** Changed in: linux (Ubuntu)
Status: Incomplete = Confirmed
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Greg or Jeff, can you test with the mainline kernel as requested by
Joseph?
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Title:
[Lenovo E420s] Hitting brightness keys causes machine to lock
@Joseph,
We're not entirely sure this was tested properly with older releases, so
we'd have to retest to make sure. @Daniel, can you see if it was
actually failing on Oneiric? I think we know it was failing on Natty at
least.
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@Jeff - have you looked at https://bugs.launchpad.net/bugs/1012740? You
might need to do suspend several times to get this to reproduce.
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Title:
@Jeff - Please provide the log files for this bug and test with the
upstream kernel when you get a chance
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Title:
[Dell Vostro 460]: System is
Hi Robert,
Can you confirm which release you're using? In Precise it seems that
your bug report is at least partially incorrect.
** Changed in: checkbox (Ubuntu)
Status: New = Incomplete
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Marked the Precise task Fix Released as it's fixed with -updates
** Changed in: linux (Ubuntu Precise)
Status: New = Fix Released
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Title:
Hi Robert,
In Precise it is not asked to use a CDROM, instead it asks for CD-R
explicitly. The word 'Enter' is still there though. I think given that
the CDROM reference was the most misleading thing and is no longer
there, this bug should be considered of Low importance.
As for Oneiric, we
** Tags removed: verification-needed-precise
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Title:
Add support for Cirrus Logic CS4213 (HDA Intel Codec)
To manage notifications about this
@Joseph,
I tested with the Precise -proposed kernel as suggested on IRC yesterday
and it still happens:
https://launchpad.net/ubuntu/+source/linux/3.2.0-26.41
Let me know what to try next.
Thanks,
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Greg or Jeff, can you test the mainline kernel as requested by Joseph?
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Title:
Entire desktop becomes unresponsive after suspend/resume
To
** Changed in: linux (Ubuntu Precise)
Status: Confirmed = Fix Released
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Title:
[Dell Vostro 1014] Firewire does not work
To manage
Hardware Certification have completed testing of this -proposed kernel.
Two systems were not testable (broken hardware) - but no regressions
were observed. The results are available at:
http://people.canonical.com/~hwcert/sru-testing/wk25_2012/lucid-
proposed.html
** Tags added:
Hardware Certification has stopped testing Oneiric kernels. Please
blacklist the certification-testing task for this release
** Changed in: kernel-sru-workflow/certification-testing
Status: New = Invalid
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** Changed in: kernel-sru-workflow/certification-testing
Status: Confirmed = In Progress
** Changed in: kernel-sru-workflow/certification-testing
Assignee: Canonical Hardware Certification (canonical-hw-cert) = Brendan
Donegan (brendan-donegan)
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Greg or Jeff, can one of you please test if the upstream kernel fixes
this issue?
Thanks,
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Title:
[Dell Vostro 1014] Firewire does not work
To
** Package changed: xserver-xorg-video-nouveau (Ubuntu) = linux
(Ubuntu)
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Title:
Entire desktop becomes unresponsive after suspend/resume
To
Hardware Certification have completed testing on 29/29 systems. No
regressions were observed and the report is available here:
http://people.canonical.com/~hwcert/sru-testing/wk23_2012/precise-
proposed.html
** Tags added: certification-testing-passed
** Changed in:
Hardware Certification has completed testing on 50/53 systems. 3 systems
were not accesible in the lab. No regressions were encountered and the
report is available here: http://people.canonical.com/~hwcert/sru-
testing/wk22_2012/oneiric-proposed.html
** Tags added: certification-testing-passed
@Daniel
Are you sure you don't want to try changing the BIOS settings back and
seeing if the issue might still be there? We can't certify with modified
BIOS settings realistically
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in: kernel-sru-workflow/certification-testing
Assignee: Canonical Hardware Certification (canonical-hw-cert) = Brendan
Donegan (brendan-donegan)
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Donegan (brendan-donegan)
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Title:
linux: 3.0.0-21.35 -proposed tracker
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Hardware Certification has completed testing on 42/45 systems. Two
systems are inaccesible in the lab. One system is suffering from suspend
issues not caused by the SRU (present since 10.04.4). No regressions
were observed on those systems that did report. Results are available
here:
For posterity, here is a hard link to the certification report (current
is a soft link so will change soon) -
http://people.canonical.com/~hwcert/sru-testing/wk21_2012/oneiric-
proposed.html
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Donegan (brendan-donegan)
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Title:
linux: 2.6.32-41.90 -proposed tracker
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Due to availability of lab engineers this can't be completed until
Tuesday at the earliest
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Title:
linux: 3.0.0-20.34 -proposed tracker
To
Hardware Certification has completed testing on 28/28 systems. No
regressions were observed. Please note that the set of systems tested
will change for the next SRU after certification of systems is complete.
Results are available here: http://people.canonical.com/~hwcert/sru-
Donegan (brendan-donegan)
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Title:
linux: 3.0.0-20.34 -proposed tracker
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Hardware Certification has completed testing on 43/45 systems. Two
systems are not accessible in the labs. Results are available here:
http://people.canonical.com/~hwcert/sru-testing/wk19_2012/lucid-
proposed.html
** Tags added: certification-testing-passed
** Changed in:
@Colin,
Yes this is fixed now
** Changed in: checkbox
Status: New = Fix Released
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Title:
CPU1 on Dell PowerEdge M610, R715 and IBM
Assignee: Canonical Hardware Certification (canonical-hw-cert) = Brendan
Donegan (brendan-donegan)
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Title:
linux: 3.2.0-24.38 -proposed tracker
: Canonical Hardware Certification (canonical-hw-cert) = Brendan
Donegan (brendan-donegan)
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Title:
linux: 2.6.32-41.89 -proposed tracker
To manage
I'm now experiencing this problem again with the Precise release
version.
** Changed in: linux (Ubuntu)
Status: Incomplete = Confirmed
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@Joseph,
I can't say for sure - finding an older image could be tricky. Maybe if
you could provide me a link to a kernel from around the end of March, I
could test that.
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-workflow/certification-testing
Status: Confirmed = In Progress
** Changed in: kernel-sru-workflow/certification-testing
Assignee: Canonical Hardware Certification (canonical-hw-cert) = Brendan
Donegan (brendan-donegan)
** Tags added: certification-testing-passed
** Changed
@Colin,
Yes, I had this same thought yesterday. To make the grep do what it's
supposed to do I can just use the '-w' option, meaning it will only
match on word boundaries, so CPU1 won't match CPU11. Along with the
robustness enhancements suggested, I'll be making these changes and
resubmitting.
** Tags added: cid201105-7956 lab-taipei
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Title:
Asus EB1007 can't wake up from suspend when suspended using pm-suspend
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** Tags removed: blocks-hwcert
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Title:
CPU1 on Dell PowerEdge M610, R715 and IBM X3500 M3 goes offline after
exercising frequency governors
(Ubuntu Precise)
Assignee: Colin King (colin-king) = Brendan Donegan (brendan-donegan)
** Changed in: linux (Ubuntu Precise)
Assignee: Brendan Donegan (brendan-donegan) = (unassigned)
** Also affects: checkbox
Importance: Undecided
Status: New
** Changed in: checkbox
@Colin, I will get this setup. Ping me in the morning to make sure I've
done it.
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Title:
CPU1 on Dell PowerEdge M610, R715 and IBM X3500 M3 goes
No, it seems to work properly now
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Title:
Unity froze after dragging a link from browser over launcher
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** Changed in: kernel-sru-workflow/certification-testing
Status: In Progress = Fix Released
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Title:
linux: 2.6.32-41.88 -proposed tracker
It seems that the firmware update fixed this issue. Apologies for the
delay, this should have been updated earlier.
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Title:
Networking on Dell
** Description changed:
When notify-osd triggers during the install (such as when networks are
detected or connected to) the panel shown is fully opaque. The border is
dark grey and the centre is some random color (mainly aubergine,
sometime orange, red or even blue).
- The same
Hardware Certification has completed testing this -proposed kernel on
44/45 systems in our labs. 1 system has a continuing hardware issue. No
regressions were observed on the systems which reported:
http://people.canonical.com/~hwcert/sru-testing/wk16_2012/lucid-
proposed.html
** Tags added:
We're also seeing this on an XPS 1340 we have:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/984387
** Summary changed:
- System fails to boot after kernel upgrade to 3.0.0-18
+ [Dell Studio XPS 1340] System fails to boot after kernel upgrade to 3.0.0-18
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This could be related to, or infact a duplicate of,
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/974412
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Title:
[Dell Studio XPS 1340]
Daniel, the InfraRed reciever (which would appear to be built in to the
XPS) may be the culprit. If you could switch it off in the BIOS and
retest that might tell us whether that is infact the problem.
Alternatively, blacklist the 'ite-cir' module.
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Confirmed with Daniel that this is present in Precise. Disabling the IR
reciever is not going to block certification so we wouldn't have any
objections.
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Regression observed on Dell XPS 1340,
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/984387
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Title:
linux: 3.0.0-19.32 -proposed tracker
Donegan (brendan-donegan)
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Title:
linux: 2.6.32-41.88 -proposed tracker
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This isn't a bug, it's intended - since feature freeze took affect we've
been carefully picking changes from trunk to put in the package source.
I would just follow up on the branch that you proposed mentioning that
the change is not in the packaged version. We can work it out from
there.
**
Donegan (brendan-donegan)
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Title:
linux: 3.0.0-19.32 -proposed tracker
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Is any more information needed here?
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Title:
CPU1 on Dell PowerEdge M610, R715 and IBM X3500 M3 goes offline after
exercising frequency
** Changed in: checkbox
Status: Confirmed = In Progress
** Changed in: checkbox
Assignee: (unassigned) = Brendan Donegan (brendan-donegan)
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When you insert the USB key does the drive get mounted and the USB icon
appear on the launcher?
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Title:
USB/insert test fail
To manage
** Summary changed:
- Interface asks about skipping tests that are manually marked Yes
+ Interface asks about skipping tests that are automatically marked Yes
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Well, the problem here is that the 'Yes' button is merely focused and
never actually clicked. Clicking 'Next' always implies you want to skip
a test. Perhaps the description is the culprit here? Unfortunately we
can't write a description that makes sense for both UI's though. The
best workaround I
I personally noticed this didn't happen when I installed the Beta2
candidate on my N310 a few weeks ago. I would probably wait for a few
more acks before confirming it though.
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Zhe is working for all intents and purposes now
** Changed in: hw-labs
Status: New = Fix Released
** Changed in: debian-installer (Ubuntu)
Status: New = Invalid
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Adib is working for all intents and purposes now.
** Changed in: hw-labs
Status: Confirmed = Fix Released
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Title:
[Dell PowerEdge T710]
Public bug reported:
When observing the Twitter feed screen during the installation, some
graphical corruption is apparent when the feed updates. This takes the
form of thick white lines moving vertically across the panel displaying
the feed.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package:
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Title:
Graphical corruption in Twitter feed screen when updating
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I got this bug on booting the 12.04 Beta 2 image and running the Ubuntu
One client. To my knowledge I did not launch Chromium so it seems
strange to get a crash in it.
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Public bug reported:
On my Samsung N310 after freshly installing Precise Beta 2 it seems that
pressing the Super key does not open the Dash. This is strange because
pressing any other combination of Super + Something else works fine.
E.g. Super + A opens the Dash applications lense and Super + W
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Title:
Super key not working to open Dash
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Please remember that as mentioned in comment #17 this happens after the
cpu_frequency_governors test is run. This plays around with the
governors used by the CPUs so this might not be getting handled
properly.
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I can get a copy of dmesg after frequency governors is run as well, but
it should be similar to the one attached to the report.
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Title:
CPU1 on
You must mean Beta-1. Yeah, it still happens. Dmesg attached and the
output of the cat command is:
ubuntu@ubuntu:~$ cat /sys/devices/system/cpu/online
0,2-15
** Attachment added: dmesg for Dell M610 after CPU going offline
Hardware Certification have completed testing on 54/55 systems. One
system on our testing list is not yet available for us to test so it has
no results. No regressions were detectable in the results - which are
available here: http://people.canonical.com/~hwcert/sru-
Removed the blocks-hwcert tag as the system is now installable. On
slangaseks I'll leave the bug as incomplete incase someone else
encounters it.
** Tags removed: blocks-hwcert
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I will work with the lab engineer to see if the firmware can be upgraded
and/or the card replaced. If that doesn't fix it we can take it from
there.
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If I reboot the system then this problem never occurs, the network card
stays up indefinitely
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Title:
Networking on Dell PowerEdge R300 with
** Attachment added: lspci
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/960311/+attachment/2916942/+files/lspci
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Title:
Networking on
I managed to get a run done with the following kernel, which I thought
would be the latest daily :
Linux ubuntu 3.2.0-2-generic #5-Ubuntu SMP Mon Nov 28 18:10:23 UTC 2011
x86_64 x86_64 x86_64 GNU/Linux
With this kernel the network is working. However I'm confused by the
fact that the version
Please disregard comment #8 - I was initially able to SSH to this system
but eventually lost connectivity. At 1358 (seconds after boot I presume)
the same message as in the bug appeared again.
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Stefan,
To answer your questions, this machine has been working until the
beginning of this week. I have attached dmesg log from the last
successful instance of the system working.
** Attachment added: dmesg from earlier this week
It should be noted that this is not a black and white case of the card
never working. it still works to allow the system to pxe install and is
accesible for a few minutes after boot (the firmware error is being
echoed at 1385 in the log, over 20 minutes after booting)
** Description changed:
Now successfully tested with the latest development kernel
(3.2.0-19.30). Still the same error appears after 1338 seconds in dmesg.
I need to ask the lab engineer who has local access to attached the
dmesg log from this system.
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The firmware has not been updated on this system recently so can
probably be ruled out as a cause.
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Title:
Networking on Dell PowerEdge R300 with
This is working in the latest network-manager package. Thanks!
** Changed in: network-manager (Ubuntu)
Status: Confirmed = Fix Released
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The Checkbox bug tasks can remain open to be taken care of at some
point.
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Title:
suspend/wireless_before_suspend tries to disconnect an inactive
I'd just delete the checkbox-satellite task, not sure why it was ever
opened there in the first place
** No longer affects: checkbox-satellite
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** Visibility changed to: Public
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Title:
simple-scan crashed with SIGSEGV in hpaioFindScanner()
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Public bug reported:
After installing Precise Beta1 on this server, the network card is not
usable and this message appears in dmesg:
[ 1385.620013] tg3 :01:00.0: vpd r/w failed. This is likely a
firmware bug on this device. Contact the card vendor for a firmware
update.
Running ifconfig
** Attachment added: dmesg for Dell PowerEdge R300
https://bugs.launchpad.net/bugs/960311/+attachment/2904306/+files/dmesg.txt
** Summary changed:
- 'tg3 :01:00.0: vpd r/w failed' on Dell PowerEdge R300 with Broadcom
Corporation NetXtreme BCM5722 Gigabit Ethernet PCI Express
+ Networking
** Tags added: blocks-hwcert
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https://bugs.launchpad.net/bugs/960311
Title:
Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme
BCM5722 Gigabit Ethernet PCI Express
So far I have only got to try with Oneiric and the issue is still
happening. I think this system got a firmware upgrade very recently
which I didn't know about. It's up to you guys to decide if it's still a
bug, but in the meantime I have no way to get full logs for this bug. I
can try testing the
Hardware Certification have begun testing this -proposed kernel.
** Changed in: kernel-sru-workflow/certification-testing
Status: Confirmed = In Progress
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