[Bug 1656155] Re: System (keyboard & touchpad) freezes

2017-02-23 Thread Jeffry R. Fisher
You got some error in the boot log about an unknown stepping function, right? Then an older, faulty version of the Intel driver loaded in its place? Go back to doing a fresh install of 16.10. Make sure you allow 3rd-party and choose the Intel microcode when offered (and have a working network

[Bug 1656155] Re: System (keyboard & touchpad) freezes

2017-02-17 Thread Jeffry R. Fisher
@V: Did you upgrade to 16.10, or did you do a fresh install? Check what kernel version you ended up with. If less than 4.6, get a fresh install image of 16.10 with kernel 4.8 (or else follow a recipe for upgrading your kernel). Avoid the bug by choosing a command line boot level (stay out of the

[Bug 1656155] Re: System (keyboard & touchpad) freezes

2017-01-17 Thread Jeffry R. Fisher
More info (sort of): After booting today, I used SSH from another machine (successfully logging in). Unfortunately, when the laptop froze, so did my ssh session. The terminal was not "disconnected by host", but it was inert. The laptop has quieted, but not completely silent. Something is whirring

[Bug 1656155] Re: System (keyboard & touchpad) freezes

2017-01-15 Thread Jeffry R. Fisher
** Description changed: I have a 1-month old Acer Aspire F5-573-58VX that came with Win-10 installed. It relies on its Intel i5-7200u for its graphics (HD 620). It runs Win-10 with no problems (other than Win-10 itself), so I do not suspect the hardware. I succeeded in dual-booting

[Bug 1656155] Re: System (keyboard & touchpad) freezes

2017-01-15 Thread Jeffry R. Fisher
FindRightPackage suggests "kernel DRM driver (linux package)". Since similar bug reports seem to be clustering on Intel CPUs that have on- board GPUs, I can only guess that it means the Intel-specific libdrm. However, I wonder about the i965-va-driver on my Kabylake i5-7200u. ** Package changed:

[Bug 1656155] Re: System (keyboard & touchpad) freezes

2017-01-15 Thread Jeffry R. Fisher
According to FindRightPackage, "System freezes completely" is probably a fault in the kernel DRM driver (linux package). I'll attempt to set that with an update. Also: At my latest freeze, I tried the recommended alt+sysreq combos I mentioned. Neither had any effect. -- You received this bug

[Bug 1656155] [NEW] System (keyboard & touchpad) freezes

2017-01-12 Thread Jeffry R. Fisher
Public bug reported: I have a 1-month old Acer Aspire F5-573-58VX that came with Win-10 installed. It relies on its Intel i5-7200u for its graphics (HD 620). It runs Win-10 with no problems (other than Win-10 itself), so I do not suspect the hardware. I succeeded in dual-booting Ubuntu 16.04