Public bug reported:
Ubiquity Crashes when entering user info in the UEFI version of a
bootable install. This is made from ubuntu 20.04 and will crash each
time it reaches this location.
read out form terminal when i enter ubuntu-bug ubiquity :
ERROR: hook /usr/share/apport/package-hooks/source_ubiquity.py crashed:
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/apport/report.py", line 225, in _run_hook
symb['add_info'](report, ui)
File "/usr/share/apport/package-hooks/source_ubiquity.py", line 65, in
add_info
add_installation_log(report, 'UbiquitySyslog', 'syslog')
File "/usr/share/apport/package-hooks/source_ubiquity.py", line 29, in
add_installation_log
if isinstance(report[ident], bytes):
File "/usr/lib/python3.8/collections/__init__.py", line 1003, in __getitem__
raise KeyError(key)
KeyError: 'UbiquitySyslog'
below i took the segments of the files that are reported as the issue
and labeled the lines
usr/lib/python3/dist-packages/apport/report.py
def _run_hook(report, ui, hook):
if not os.path.exists(hook):
return False
symb = {}
try:
with open(hook) as fd:
exec(compile(fd.read(), hook, 'exec'), symb)
try:
symb['add_info'](report, ui) 225
except TypeError as e:
if str(e).startswith('add_info()'):
# older versions of apport did not pass UI, and hooks that
# do not require it don't need to take it
symb['add_info'](report)
else:
raise
except StopIteration:
return True
except Exception:
hookname = os.path.splitext(os.path.basename(hook))[0].replace('-', '_')
report['HookError_' + hookname] = traceback.format_exc()
apport.error('hook %s crashed:', hook)
traceback.print_exc()
return False
usr/share/apport/package-hooks/source_ubiquity.py
def add_info(report, ui):
add_installation_log(report, 'UbiquitySyslog', 'syslog') 65
syslog = report['UbiquitySyslog']
if 'Buffer I/O error on device' in syslog:
if re.search('Attached .* CD-ROM (\\w+)', syslog):
cd_drive = re.search('Attached .* CD-ROM (\\w+)', syslog).group(1)
cd_error = re.search('Buffer I/O error on device %s' % cd_drive,
syslog)
else:
cd_error = None
if cd_error:
ui.information("The system log from your installation contains an error.
The specific error commonly occurs when there is an issue with the media
from which you were installing. This can happen when your media is
dirty or damaged or when you've burned the media at a high speed.
Please try cleaning the media and or burning new media at a lower speed.
In the event that you continue to encounter these errors it may be an
issue with your CD / DVD drive.")
usr/share/apport/package-hooks/source_ubiquity.py
def add_installation_log(report, ident, name):
f = False
for try_location in ('/var/log/installer/%s',
'/var/log/%s',
'/var/log/upstart/%s'):
if os.path.exists(try_location % name):
f = try_location % name
break
if not f:
return
if os.access(f, os.R_OK):
with open(f, 'rb') as f:
report[ident] = f.read().decode('UTF-8', 'replace')
elif os.path.exists(f):
apport.hookutils.attach_root_command_outputs(report, {ident: "cat '%s'"
% f})
if isinstance(report[ident], bytes): line 29
try:
report[ident] = report[ident].decode('UTF-8', 'replace')
except (UnicodeDecodeError, KeyError):
Pass
/usr/lib/python3.8/collections/__init__.py
def __getitem__(self, key):
if key in self.data:
return self.data[key]
if hasattr(self.__class__, "__missing__"):
return self.__class__.__missing__(self, key)
raise KeyError(key) 1003
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubiquity 20.04.15.2 [modified: usr/bin/ubiquity
usr/share/ubiquity/plugininstall.py]
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sun Aug 30 15:24:13 2020
InstallationDate: Installed on 2020-08-30 (0 days ago)
InstallationMedia:
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=C.UTF-8
SHELL=/bin/bash
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: ubiquity (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
** Attachment added: "Screenshot from 2020-08-30 15-31-43.png"
https://bugs.launchpad.net/bugs/1893574/+attachment/5405894/+files/Screenshot%20from%202020-08-30%2015-31-43.png
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https://bugs.launchpad.net/bugs/1893574
Title:
After creating a img and making it bootable bug occurs
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