[Bug 1878726] Re: Live USB Installer not working Samsung Notebook 9 Pro 15"

2020-08-15 Thread Robert Davenport
Hi @kaihengfeng, I am not familiar with kernel/git bisection and was unable to do what you asked, partly because I couldn't boot into linux/ubuntu to begin with, and updating the kernel from 19.10 wouldn't test all the other services that could be at play. However, after repeated efforts or

[Bug 1834566] Re: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298

2020-08-01 Thread Robert Davenport
Confirming headphones work with 5.7.x kernel, board name: NP930MBE- K04US. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1834566 Title: Samsung Notebook 9 Pro - Internal Speaker Playback problem -

[Bug 1878726] Re: Live USB Installer not working Samsung Notebook 9 Pro 15"

2020-06-24 Thread Robert Davenport
Older version Live USBs work. I am currently running on a Live Backup 19.10 to write this. I am only having an issue with 20.04. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1878726 Title: Live

[Bug 1878726] Re: Live USB Installer not working Samsung Notebook 9 Pro 15"

2020-06-10 Thread Robert Davenport
Live USB fails to boot or provide command line for submitting log file. I am attaching a video (excuse the poor quality) that captures the load sequence. Hopefully this is insightful enough for helping to troubleshoot. ** Attachment added: "Loading screen capture"

[Bug 1878726] Re: Live USB Installer not working Samsung Notebook 9 Pro 15"

2020-05-22 Thread Robert Davenport
@kaihengfeng, not sure how to capture dmesg, as the boot process never completes preventing me from accessing a command line. Also, I am unable to switch to another TTY session. Can you please provide guidance or direct me to a article that explains how to capture the log? -- You received this

[Bug 1878726] Re: Live USB Installer not working Samsung Notebook 9 Pro 15"

2020-05-15 Thread Robert Davenport
I tried booting in safe graphics mode. It gets stuck in an endless loop: watchdog: BUG: soft lockup - CPU#0 stuck for 23s! [kworker/u8:3:194] rcu: INFO: rcu_sched self-detected stall on CPU rcu: $0-...: (14999 ticks this GP) idle=736/1/0x4002 softirq=5356/5356 fqs=7398 [FAILED]

[Bug 1878726] Re: Live USB Installer not working Samsung Notebook 9 Pro 15"

2020-05-15 Thread Robert Davenport
I created a live USB of my system using systemback before trying to upgrade from 19.10 to 20.04. My live USB backup works fine. I tried a Fedora 31 live USB and it works fine. I also used different methods to create the 20.04 Live USB thinking it might have been a corrupt iso. I tested the

[Bug 1878726] Re: Live USB Installer not working Samsung Notebook 9 Pro 15"

2020-05-14 Thread Robert Davenport
Unable to load kernel to generate log file. ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1878726 Title: Live USB Installer not

[Bug 1878726] [NEW] Live USB Installer not working Samsung Notebook 9 Pro 15"

2020-05-14 Thread Robert Davenport
Public bug reported: Live USB made from ubuntu-20.04-desktop-amd64 fails to boot. System hangs with watchdog: BUG: soft lockup - CPU# and rcu: INFO: rcu_sched self-detected stall on CPU. System specs: Intel(R) i7-7500U running AMD discrete graphics Have tested the Live USB on other systems

[Bug 1834566] Re: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298

2020-02-10 Thread Robert Davenport
Should have provided the links for reference: https://bugzilla.kernel.org/show_bug.cgi?id=203443 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1826645 Appears to work on 4.19.9 kernel when recompiled with patches:

[Bug 1834566] Re: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298

2020-02-05 Thread Robert Davenport
Just upgraded to kernel 5.3.0.29-generic and still no sound. Found a user who compiled his kernel with ALC294 patch and seems to have gotten his sound working. His system is the ASUS UX362FA, running Realtek ALC298 (Device: pci 0x9dc8). Details can be found here: Kernel.org Bugzilla – Bug

[Bug 1834566] [NEW] Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298

2019-06-28 Thread Robert Davenport
Public bug reported: Unable to get system speakers working running 19.04. At max volume, sound is barely perceptible through headphones. Pavucontrol shows sounds is present, but no amount of adjustments makes a difference. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base

[Bug 1773705] [NEW] package trousers 0.3.14+fixed1-1build1 failed to install/upgrade: installed trousers package post-installation script subprocess returned error exit status 1, tried to install tpm-

2018-05-27 Thread Robert Davenport
Public bug reported: Trying to troubleshoot a resume from suspend issue. Possible solution could be TPM driver related. I was trying to install TPM-tools in hopes it would enable the appropriate kernel module. Failed to install trousers. ProblemType: Package DistroRelease: Ubuntu 18.04

[Bug 1773705] Re: package trousers 0.3.14+fixed1-1build1 failed to install/upgrade: installed trousers package post-installation script subprocess returned error exit status 1, tried to install tpm-to

2018-05-27 Thread Robert Davenport
This was a fresh install of Ubuntu Mate 18.04. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1773705 Title: package trousers 0.3.14+fixed1-1build1 failed to install/upgrade: installed trousers