Public bug reported:
The movie player crashed when we right click on the screen.
It plays the video but not the corresponding audio.
Speakers and headphones work fine. But unable to hear the audio.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: alsa-base 1.0.25+dfsg-0ubuntu1.1
ProcVersionSignature: Ubuntu 3.5.0-23.35~precise1-generic 3.5.7.2
Uname: Linux 3.5.0-23-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
ApportVersion: 2.0.1-0ubuntu17.2
Architecture: i386
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC269VB Analog [ALC269VB Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: hema 1605 F.... pulseaudio
/dev/snd/controlC0: hema 1605 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xf0400000 irq 43'
Mixer name : 'Realtek ALC269VB'
Components : 'HDA:10ec0269,10280456,00100100'
Controls : 22
Simple ctrls : 11
Card1.Amixer.info:
Card hw:1 'Generic'/'HD-Audio Generic at 0xcfedc000 irq 44'
Mixer name : 'ATI R6xx HDMI'
Components : 'HDA:1002aa01,00aa0100,00100200'
Controls : 6
Simple ctrls : 1
Card1.Amixer.values:
Simple mixer control 'IEC958',0
Capabilities: pswitch pswitch-joined penum
Playback channels: Mono
Mono: Playback [on]
Date: Wed May 1 17:28:00 2013
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release i386
(20130213)
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_IN:en
PATH=(custom, no user)
LANG=en_IN
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel successful
Symptom_Card: Built-in Audio - HDA Intel
Symptom_DevicesInUse:
1605 1605 hema F.... pulseaudio
/dev/snd/controlC0: hema F.... pulseaudio
Symptom_Jack: Green Headphone Out, Left
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: No sound at all
Title: [Inspiron N4010, Realtek ALC269VB, Green Headphone Out, Left] No sound
at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/31/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A13
dmi.board.name: 0WGN6P
dmi.board.vendor: Dell Inc.
dmi.board.version: A13
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A13
dmi.modalias:
dmi:bvnDellInc.:bvrA13:bd03/31/2011:svnDellInc.:pnInspironN4010:pvrA13:rvnDellInc.:rn0WGN6P:rvrA13:cvnDellInc.:ct8:cvrA13:
dmi.product.name: Inspiron N4010
dmi.product.version: A13
dmi.sys.vendor: Dell Inc.
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: apport-bug i386 precise running-unity
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https://bugs.launchpad.net/bugs/1175061
Title:
[Inspiron N4010, Realtek ALC269VB, Green Headphone Out, Left] No sound
at all
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