Public bug reported:
I cannot seem to get my bluetooth to work. When I go to bluetooth
settings the "switch" is grayed out and I cannot turn it off or on. I'm
trying to install bluez and I am getting an error.
ProblemType: Package
DistroRelease: Ubuntu 20.04
Package: bluez 5.53-0ubuntu3
ProcVersionSignature: Ubuntu 5.4.0-70.78-generic 5.4.94
Uname: Linux 5.4.0-70-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.16
AptOrdering:
bluez:amd64: Install
NULL: ConfigurePending
Architecture: amd64
CasperMD5CheckResult: skip
Date: Thu Apr 1 20:17:40 2021
ErrorMessage: installed bluez package post-installation script subprocess
returned error exit status 1
InstallationDate: Installed on 2020-01-15 (443 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
InterestingModules: bnep bluetooth
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 04f2:b509 Chicony Electronics Co., Ltd HP Truevision HD
Bus 001 Device 009: ID 2222:3100 MacAlly Macally ECOMouse
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Lsusb-t:
/: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/4p, 5000M
/: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/11p, 480M
|__ Port 3: Dev 9, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M
|__ Port 5: Dev 3, If 0, Class=Video, Driver=uvcvideo, 480M
|__ Port 5: Dev 3, If 1, Class=Video, Driver=uvcvideo, 480M
MachineType: HP HP Notebook
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-70-generic
root=UUID=93ef3a52-1422-4313-abac-a02f96bcecc3 ro quiet splash vt.handoff=7
Python3Details: /usr/bin/python3.8, Python 3.8.5, python3-minimal,
3.8.2-0ubuntu2
PythonDetails: /usr/bin/python2.7, Python 2.7.18, python-is-python2, 2.7.17-4
RelatedPackageVersions:
dpkg 1.19.7ubuntu3
apt 2.0.4
SourcePackage: bluez
Title: package bluez 5.53-0ubuntu3 failed to install/upgrade: installed bluez
package post-installation script subprocess returned error exit status 1
UpgradeStatus: Upgraded to focal on 2021-04-02 (0 days ago)
dmi.bios.date: 03/06/2018
dmi.bios.vendor: Insyde
dmi.bios.version: F.26
dmi.board.vendor: HP
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.26:bd03/06/2018:svnHP:pnHPNotebook:pvrType1ProductConfigId:rvnHP:rn:rvr:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV G=N L=CON B=HP
dmi.product.name: HP Notebook
dmi.product.sku: N5Z06UA#ABA
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
hciconfig:
rfkill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
** Affects: bluez (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-package focal
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https://bugs.launchpad.net/bugs/1922317
Title:
package bluez 5.53-0ubuntu3 failed to install/upgrade: installed bluez
package post-installation script subprocess returned error exit status
1
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