you may close the report, ultimately i reinstalled ubuntu, and it appears to have corrected the problem thank you for the support
On Tue, Jul 17, 2018 at 6:06 AM, Paul White <1690...@bugs.launchpad.net> wrote: > Thank you for taking the time to report this bug and helping to make > Ubuntu better. We are sorry that we do not always have the capacity to > look at all reported bugs in a timely manner. You reported this bug some > time ago and there have been many changes in Ubuntu since that time. > Your problem may have been fixed with some of the updates. > > It would help us a lot if you could test on a currently supported Ubuntu > version. When you test it and it is still an issue, kindly upload the > updated logs by running only once in a terminal: > > apport-collect 1690698 > > and add any additional information that you think relevant. > Alternatively, please confirm that this is no longer a problem and that > we can close the report. If we do not hear from you the bug report will > close itself in approximately two months time. > > Thank you again for helping make Ubuntu better. > > ** Changed in: firefox (Ubuntu) > Status: New => Incomplete > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1690698 > > Title: > firefox is using massive amounts of memory whilst online, over 3GB, > with two tabs open, no add ons or extras... > > Status in firefox package in Ubuntu: > Incomplete > > Bug description: > firefox is using massive amounts of memory whilst online, over 3GB, with > two tabs open, no add ons or extras... > have tried "refresh" in trouble shooting > well, have tried everything i can think of to google, honestly > > thinderbird mysteriously doesnt work, but that might be something > different > > anywho, this is my last effort > > ubuntu studio 16.04 > dell inspiron n5050, max RAM > > firefox 53.0.2 64bit > > thnx in advance > > Installed: 53.0.2+build1-0ubuntu0.16.04.2 > Candidate: 53.0.2+build1-0ubuntu0.16.04.2 > Version table: > *** 53.0.2+build1-0ubuntu0.16.04.2 500 > 500 http://us.archive.ubuntu.com/ubuntu xenial-updates/main > amd64 Packages > 500 http://security.ubuntu.com/ubuntu xenial-security/main > amd64 Packages > 100 /var/lib/dpkg/status > 45.0.2+build1-0ubuntu1 500 > 500 http://us.archive.ubuntu.com/ubuntu xenial/main amd64 > Packages > > ProblemType: Bug > DistroRelease: Ubuntu 16.04 > Package: firefox 53.0.2+build1-0ubuntu0.16.04.2 > ProcVersionSignature: Ubuntu 4.4.0-77.98-lowlatency 4.4.59 > Uname: Linux 4.4.0-77-lowlatency x86_64 > AddonCompatCheckDisabled: False > ApportVersion: 2.20.1-0ubuntu2.5 > Architecture: amd64 > AudioDevicesInUse: > USER PID ACCESS COMMAND > /dev/snd/controlC0: shaofu 1752 F.... pulseaudio > BuildID: 20170509210144 > Channel: Unavailable > CurrentDesktop: XFCE > Date: Sun May 14 22:18:07 2017 > EcryptfsInUse: Yes > Extensions: extensions.sqlite corrupt or missing > ForcedLayersAccel: False > IfupdownConfig: > # interfaces(5) file used by ifup(8) and ifdown(8) > auto lo > iface lo inet loopback > IncompatibleExtensions: Unavailable (corrupt or non-existant > compatibility.ini or extensions.sqlite) > InstallationDate: Installed on 2017-05-08 (6 days ago) > InstallationMedia: Ubuntu-Studio 16.04 LTS "Xenial Xerus" - Release > amd64 (20160420.1) > IpRoute: > default via 10.0.0.1 dev wlp9s0 proto static metric 600 > 10.0.0.0/24 dev wlp9s0 proto kernel scope link src 10.0.0.3 metric > 600 > 169.254.0.0/16 dev wlp9s0 scope link metric 1000 > Locales: extensions.sqlite corrupt or missing > PrefSources: prefs.js > ProcEnviron: > LANGUAGE=en_US > PATH=(custom, no user) > XDG_RUNTIME_DIR=<set> > LANG=en_US.UTF-8 > SHELL=/bin/bash > Profiles: Profile0 (Default) - LastVersion=53.0.2/20170509210144 (In > use) > RfKill: > 0: phy0: Wireless LAN > Soft blocked: no > Hard blocked: no > RunningIncompatibleAddons: False > SourcePackage: firefox > Themes: extensions.sqlite corrupt or missing > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 10/14/2011 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: A03 > dmi.board.name: 01HXXJ > dmi.board.vendor: Dell Inc. > dmi.board.version: A03 > dmi.chassis.type: 8 > dmi.chassis.vendor: Dell Inc. > dmi.chassis.version: Not Specified > dmi.modalias: dmi:bvnDellInc.:bvrA03:bd10/14/2011:svnDellInc.: > pnInspironN5050:pvrNotSpecified:rvnDellInc.:rn01HXXJ:rvrA03:cvnDellInc.: > ct8:cvrNotSpecified: > dmi.product.name: Inspiron N5050 > dmi.product.version: Not Specified > dmi.sys.vendor: Dell Inc. > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/ > 1690698/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1690698 Title: firefox is using massive amounts of memory whilst online, over 3GB, with two tabs open, no add ons or extras... To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1690698/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs