you may close the report, ultimately i reinstalled ubuntu, and it appears
to have corrected the problem
 thank you for the support

On Tue, Jul 17, 2018 at 6:06 AM, Paul White <1690...@bugs.launchpad.net>
wrote:

> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. We are sorry that we do not always have the capacity to
> look at all reported bugs in a timely manner. You reported this bug some
> time ago and there have been many changes in Ubuntu since that time.
> Your problem may have been fixed with some of the updates.
>
> It would help us a lot if you could test on a currently supported Ubuntu
> version. When you test it and it is still an issue, kindly upload the
> updated logs by running only once in a terminal:
>
> apport-collect 1690698
>
> and add any additional information that you think relevant.
> Alternatively, please confirm that this is no longer a problem and that
> we can close the report. If we do not hear from you the bug report will
> close itself in approximately two months time.
>
> Thank you again for helping make Ubuntu better.
>
> ** Changed in: firefox (Ubuntu)
>        Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1690698
>
> Title:
>   firefox is using massive amounts of memory whilst online, over 3GB,
>   with two tabs open, no add ons or extras...
>
> Status in firefox package in Ubuntu:
>   Incomplete
>
> Bug description:
>   firefox is using massive amounts of memory whilst online, over 3GB, with
> two tabs open, no add ons or extras...
>    have tried "refresh" in trouble shooting
>    well, have tried everything i can think of to google, honestly
>
>    thinderbird mysteriously doesnt work, but that might be something
>   different
>
>    anywho, this is my last effort
>
>    ubuntu studio 16.04
>    dell inspiron n5050, max RAM
>
>    firefox 53.0.2 64bit
>
>    thnx in advance
>
>     Installed: 53.0.2+build1-0ubuntu0.16.04.2
>     Candidate: 53.0.2+build1-0ubuntu0.16.04.2
>     Version table:
>    *** 53.0.2+build1-0ubuntu0.16.04.2 500
>           500 http://us.archive.ubuntu.com/ubuntu xenial-updates/main
> amd64 Packages
>           500 http://security.ubuntu.com/ubuntu xenial-security/main
> amd64 Packages
>           100 /var/lib/dpkg/status
>        45.0.2+build1-0ubuntu1 500
>           500 http://us.archive.ubuntu.com/ubuntu xenial/main amd64
> Packages
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 16.04
>   Package: firefox 53.0.2+build1-0ubuntu0.16.04.2
>   ProcVersionSignature: Ubuntu 4.4.0-77.98-lowlatency 4.4.59
>   Uname: Linux 4.4.0-77-lowlatency x86_64
>   AddonCompatCheckDisabled: False
>   ApportVersion: 2.20.1-0ubuntu2.5
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  shaofu     1752 F.... pulseaudio
>   BuildID: 20170509210144
>   Channel: Unavailable
>   CurrentDesktop: XFCE
>   Date: Sun May 14 22:18:07 2017
>   EcryptfsInUse: Yes
>   Extensions: extensions.sqlite corrupt or missing
>   ForcedLayersAccel: False
>   IfupdownConfig:
>    # interfaces(5) file used by ifup(8) and ifdown(8)
>    auto lo
>    iface lo inet loopback
>   IncompatibleExtensions: Unavailable (corrupt or non-existant
> compatibility.ini or extensions.sqlite)
>   InstallationDate: Installed on 2017-05-08 (6 days ago)
>   InstallationMedia: Ubuntu-Studio 16.04 LTS "Xenial Xerus" - Release
> amd64 (20160420.1)
>   IpRoute:
>    default via 10.0.0.1 dev wlp9s0  proto static  metric 600
>    10.0.0.0/24 dev wlp9s0  proto kernel  scope link  src 10.0.0.3  metric
> 600
>    169.254.0.0/16 dev wlp9s0  scope link  metric 1000
>   Locales: extensions.sqlite corrupt or missing
>   PrefSources: prefs.js
>   ProcEnviron:
>    LANGUAGE=en_US
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=en_US.UTF-8
>    SHELL=/bin/bash
>   Profiles: Profile0 (Default) - LastVersion=53.0.2/20170509210144 (In
> use)
>   RfKill:
>    0: phy0: Wireless LAN
>         Soft blocked: no
>         Hard blocked: no
>   RunningIncompatibleAddons: False
>   SourcePackage: firefox
>   Themes: extensions.sqlite corrupt or missing
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 10/14/2011
>   dmi.bios.vendor: Dell Inc.
>   dmi.bios.version: A03
>   dmi.board.name: 01HXXJ
>   dmi.board.vendor: Dell Inc.
>   dmi.board.version: A03
>   dmi.chassis.type: 8
>   dmi.chassis.vendor: Dell Inc.
>   dmi.chassis.version: Not Specified
>   dmi.modalias: dmi:bvnDellInc.:bvrA03:bd10/14/2011:svnDellInc.:
> pnInspironN5050:pvrNotSpecified:rvnDellInc.:rn01HXXJ:rvrA03:cvnDellInc.:
> ct8:cvrNotSpecified:
>   dmi.product.name: Inspiron N5050
>   dmi.product.version: Not Specified
>   dmi.sys.vendor: Dell Inc.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/
> 1690698/+subscriptions
>

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https://bugs.launchpad.net/bugs/1690698

Title:
  firefox is using massive amounts of memory whilst online, over 3GB,
  with two tabs open, no add ons or extras...

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