That turned into the workaround I used before I realized the web page
Setup dialog become causing the issue. then I found this link
https://www.printererrorrepair.com/canon-customer-service/ and this link
is very helpful for solving this issues.
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Okay, found an HP printer: LaserJet Pro 200 Color to test with. Driver
is HPLIP. Tried the same lp command as I have outlined above:
lp -o PageSize=Custom.2.75x6.25in -o landscape -d HP-LaserJet-200-color-
MFP-M276NW-4267
The small cheque printed out horizontally centred, but with the trail
Dave, thanks for adjusting the bug status.
Regrettably I am unable to test with HP printers locally. One of the
reasons we switched to Brother was their support for Linux. We use both
the HL-5370DW for business printing, albeit with several different
custom sizes, and the MFC-6490CW for colour
In your report you say that you had previously also used HP printers;
have you tried this, after the upgrade that broke it; it would be
interesting to know if the problem was only effecting Brother printers
or was something more general.
** Changed in: cups (Ubuntu)
Status: Incomplete =
I am enclosing a copy of the relevant parts of /var/log/cups/error_log.
Reading lines 76-95, I notice that the BoundingBox is given correctly
(216x360), but the Page is given (on line 76) as 612x792 even though the
PageSize option (in line 24) is given to be Custom.3.0x5.0in.
Does this help at
Hello,
This bug has almost expired due to lack of activity. I am wondering why
it is still marked incomplete? This seems to me to be a critical issue;
at least in a publishing workflow like we have setup. And it seems to
creep back with subsequent releases to Ubuntu. Can we please confirm?
This bug's status is still listed as 'Incomplete' even though the PPDs
were posted on 23 Jul? Can someone please review and update?
Thanks..
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Till,
Any progress on this bug?
Thanks.
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Title:
Problem printing custom page sizes with lp after upgrading to 12.04
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Enclosed is the PPD file for the Brother HL-5370DW.
Sorry about the delay; I was away from my desktop computer for the past
week.
** Attachment added: PPD file for Brother HL-5370DW
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1024578/+attachment/3232903/+files/Brother-HL5370DW.ppd
And here is the PPD file for the Brother MFC-6490CW for completeness
since both printers suffer from similar (although not identical)
problems.
** Attachment added: PPD file for Brother MFC-6490CW
Try to remove the -o media letter from your command lines:
lp -o PageSize=Custom.2.75x6.25in -o landscape
lp -o PageSize=Custom.3.0x5.0in -o portrait
If this still does not solve the problem, remove also the -o
landscape.
Please also follow the instructions of the sections CUPS error_log and
Dear Till,
The -o landscape is significant because the cheque is fed that way into
the printer short edge first.
I have repeated the commands with the -o media=letter removed with no
difference in observed behaviour. Scans and log files are attached in
this and subsequent posts.
** Attachment
/var/log/cups/error_log when printing sample cheque.
** Attachment added: sample-cheque_cups-error-log
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1024578/+attachment/3223081/+files/sample-cheque_cups-error-log
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/var/log/cups/error_log when printing sample index card.
** Attachment added: sample-index-card_cups_error_log
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1024578/+attachment/3223082/+files/sample-index-card_cups_error_log
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Scan of sample index card printout.
** Attachment added: sample-index-card_printout.png
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1024578/+attachment/3223083/+files/sample-index-card_printout.png
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Bugs, which
Can you attach your PPD file (from /etc/cups/ppd/) of your printer?
Thanks.
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Title:
Problem printing custom page sizes with lp after upgrading
Sample outline created in vim-outliner and typeset on an index card via
LaTeX.
** Attachment added: Sample index card
https://bugs.launchpad.net/ubuntu/+bug/1024578/+attachment/3222761/+files/test.otl.pdf
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** Attachment added: Sample personal cheque
https://bugs.launchpad.net/bugs/1024578/+attachment/3222759/+files/knuth.pdf
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Title:
Problem
** Package changed: ubuntu = cups (Ubuntu)
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Title:
Problem printing custom page sizes with lp after upgrading to 12.04
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