Public bug reported:
Everytime I start up libreoffice writer, a splash screen pops up, and as
soon as the loading bar appears with a tiny fraction of the loading bar
full, the system freezes. This happens every time I startup libreoffice
writer (thus libreoffice writer is unusable). I can still move the mouse
pointer and pressing Ctrl+Alt+F1 successfully brings me to the command
prompt.
Things I have tried:
- Using different versions of Java - I have tried OpenJDK versions 6 and 7, as
well as proprietary Java.
- Googling the problem, searching through AskUbuntu & Launchpad as well as
LibreOffice website.
- Running libreoffice writer from the terminal, however, as the system freezes,
any error it does throwback (if any), I cannot see.
- Running 64 bit and 32 bit libreoffice writer on 64 bit Ubuntu. The problem
occurs for both instances. However, the problem does not occur running 32 bit
libreoffice writer on 32 bit Ubuntu.
I should add I get a lot of random freezing which seems to be most
prevalent when opening windows/popups (but I emphasize random - it does
not always occur when opening windows/popups, nor everytime I get some
sort of new window/popup). With LibreOffice Writer however, this
freezing happens EVERYtime, at the exact same point in the loading
process, without exception.
My System:
Linux kernel: 3.2.0-26-generic
Ubuntu: Precise
Laptop: Lenovo Thinkpad Edge E520
Architecture: amd64
fglrxinfo:
display: :0 screen: 0
OpenGL vendor string: Advanced Micro Devices, Inc.
OpenGL renderer string: AMD Radeon 6600M and 6700M Series
OpenGL version string: 4.2.11627 Compatibility Profile Context
libreoffice-writer Version: 1:3.5.3-0ubuntu1
I'm sorry if this report lacks info - I am a bit of a noob, but I will
happily provide log reports and similar such if needed (I don't really
know which logs are relevant and such).
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-26-generic 3.2.0-26.41
ProcVersionSignature: Ubuntu 3.2.0-26.41-generic 3.2.19
Uname: Linux 3.2.0-26-generic x86_64
NonfreeKernelModules: fglrx
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu11
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: CONEXANT Analog [CONEXANT Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: lyle 1787 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xe2700000 irq 45'
Mixer name : 'Intel CougarPoint HDMI'
Components : 'HDA:14f1506e,17aa21e2,00100003
HDA:80862805,80860101,00100000'
Controls : 14
Simple ctrls : 6
Card29.Amixer.info:
Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw
unknown'
Mixer name : 'ThinkPad EC (unknown)'
Components : ''
Controls : 1
Simple ctrls : 1
Card29.Amixer.values:
Simple mixer control 'Console',0
Capabilities: pswitch pswitch-joined penum
Playback channels: Mono
Mono: Playback [on]
Date: Wed Jul 18 17:43:21 2012
HibernationDevice: RESUME=UUID=b5f914ad-169b-4e90-81b2-ad3885dd1350
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64
(20120425)
MachineType: LENOVO 1143CTO
ProcEnviron:
LANGUAGE=en_AU:en
TERM=xterm
PATH=(custom, no user)
LANG=en_AU.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-26-generic
root=UUID=cd4a6850-4efe-4b67-b40a-8a0d50b2da98 ro quiet splash
RelatedPackageVersions:
linux-restricted-modules-3.2.0-26-generic N/A
linux-backports-modules-3.2.0-26-generic N/A
linux-firmware 1.79
SourcePackage: linux
StagingDrivers: mei
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/13/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: 8HET41WW(1.23)
dmi.board.asset.tag: Not Available
dmi.board.name: 1143CTO
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias:
dmi:bvnLENOVO:bvr8HET41WW(1.23):bd01/13/2012:svnLENOVO:pn1143CTO:pvrThinkPadE520:rvnLENOVO:rn1143CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 1143CTO
dmi.product.version: ThinkPad E520
dmi.sys.vendor: LENOVO
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Confirmed
** Tags: amd64 apport-bug precise staging
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https://bugs.launchpad.net/bugs/1026013
Title:
Libreoffice writer freezes precise on startup
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