[Bug 1093237] Re: [Dell Inspiron 7720] TouchPad detected as Generic Mouse

2013-08-12 Thread Christopher M. Penalver
Jason, the issue you are reporting is an upstream one. Could you please report this problem through the appropriate channel by following the instructions _verbatim_ at https://wiki.ubuntu.com/Bugs/Upstream/kernel#KernelTeam.2BAC8-KernelTeamBugPolicies.Overview_on_Reporting_Bugs_Upstream ? Thank yo

[Bug 1093237] Re: [Dell Inspiron 7720] TouchPad detected as Generic Mouse

2013-08-12 Thread Jason
Niether 10.04(amd64) nor 11.04(i386/amd64) would load on this laptop but I did try 11.10 amd64 and it has the same problem. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1093237 Title: [Dell Inspiro

[Bug 1093237] Re: [Dell Inspiron 7720] TouchPad detected as Generic Mouse

2013-08-11 Thread Christopher M. Penalver
Jason, for regression testing purposes, could you please test for this in Lucid via http://old-releases.ubuntu.com/releases/lucid/ ? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1093237 Title: [Del

[Bug 1093237] Re: [Dell Inspiron 7720] TouchPad detected as Generic Mouse

2013-08-11 Thread Jason
I cant remember if i owned the laptop before 12.10 was released or not. If so i started with 12.04 on this laptop and it has never worked under ubuntu. It does work under windows so i know the touchpad is not broken. -- You received this bug notification because you are a member of Ubuntu Bugs, w

[Bug 1093237] Re: [Dell Inspiron 7720] TouchPad detected as Generic Mouse

2013-08-11 Thread Christopher M. Penalver
Jason, did this problem not occur in a release prior to Quantal? ** Tags added: regression-potential ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.la

[Bug 1093237] Re: [Dell Inspiron 7720] TouchPad detected as Generic Mouse

2013-08-11 Thread Jason
** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1093237 Title: [Dell Inspiron 7720] TouchPad detected as Generic Mouse To manage n

[Bug 1093237] Re: [Dell Inspiron 7720] TouchPad detected as Generic Mouse

2013-08-11 Thread Jason
apport information ** Tags added: saucy ** Description changed: Laptop is a Dell Inspiron 17R SE. Ubuntu 12.10 Desktop x64 The touchpad is detected a Generic Mouse. ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer

[Bug 1093237] Re: [Dell Inspiron 7720] TouchPad detected as Generic Mouse

2013-08-11 Thread Christopher M. Penalver
Jason, could you please confirm this issue exists with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains, could you please run the following command in the development release from a Terminal (Applications->A

[Bug 1093237] Re: [Dell Inspiron 7720] TouchPad detected as Generic Mouse

2013-08-10 Thread Jason
** Attachment added: "3.11-rc4 dmesg" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1093237/+attachment/3767751/+files/dmesg -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1093237 Title: [

[Bug 1093237] Re: [Dell Inspiron 7720] TouchPad detected as Generic Mouse

2013-08-10 Thread Jason
** Tags added: apport-collected bot-comment latest-bios-a15 quantal raring running-unity staging -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1093237 Title: [Dell Inspiron 7720] TouchPad detected a

[Bug 1093237] Re: [Dell Inspiron 7720] TouchPad detected as Generic Mouse

2013-08-10 Thread Jason
Tested 3.11-rc4 jason@jason-Inspiron-7720:~$ dmesg | grep Unknown [ 20.512553] psmouse serio1: alps: Unknown ALPS touchpad: E7=73 03 50, EC=73 02 02 jason@jason-Inspiron-7720:~$ uname -a Linux jason-Inspiron-7720 3.11.0-031100rc4-generic #201308041735 SMP Sun Aug 4 21:36:46 UTC 2013 x86_64 x8

[Bug 1093237] Re: [Dell Inspiron 7720] TouchPad detected as Generic Mouse

2013-08-10 Thread Jason
apport information ** Description changed: Laptop is a Dell Inspiron 17R SE. Ubuntu 12.10 Desktop x64 The touchpad is detected a Generic Mouse. ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[s

[Bug 1093237] Re: [Dell Inspiron 7720] TouchPad detected as Generic Mouse

2013-08-09 Thread Christopher M. Penalver
Jason, could you please confirm this issue exists with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains, could you please run the following command in the development release from a Terminal (Applications->A

[Bug 1093237] Re: [Dell Inspiron 7720] TouchPad detected as Generic Mouse

2013-08-08 Thread Jason
Flashed the bios to the new version (A15) but it does not seem to have changed anything. ~$ sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date A15 05/17/2013 Still does not detect it correctly. [ 17.798504] psmouse serio1: alps: Unknown ALPS touchpad: E7=73 03 50, EC=73 0