[Bug 1189229] Re: friends-dispatcher (Empathy) crashes almost always, usually after screen lock due to inactivity, when I unlock screen I have the "Sorry, Ubuntu 13.04 has experienced an internal err

2013-06-25 Thread Robert Bruce Park
Wow, well that file is severely corrupted. Please delete it and friends should start working for you (don't worry, it can recreate the contents of that file on it's own; all that will happen is a minor wastage of bandwidth as friends redownloads messages you already had before). I'll work on makin

[Bug 1189229] Re: friends-dispatcher (Empathy) crashes almost always, usually after screen lock due to inactivity, when I unlock screen I have the "Sorry, Ubuntu 13.04 has experienced an internal err

2013-06-25 Thread Genadi Saltikov
added ** Attachment added: "facebook_ids.json" https://bugs.launchpad.net/ubuntu/+source/friends/+bug/1189229/+attachment/3714005/+files/facebook_ids.json -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/

[Bug 1189229] Re: friends-dispatcher (Empathy) crashes almost always, usually after screen lock due to inactivity, when I unlock screen I have the "Sorry, Ubuntu 13.04 has experienced an internal err

2013-06-25 Thread Genadi Saltikov
Actually I didnt have to wait long :) genadi@genadi-deskubuntu:~/.cache/friends$ killall friends-dispatcher friends-dispatcher: no process found genadi@genadi-deskubuntu:~/.cache/friends$ su - Password: root@genadi-deskubuntu:~# killall friends-dispatcher friends-dispatcher: no process found root

[Bug 1189229] Re: friends-dispatcher (Empathy) crashes almost always, usually after screen lock due to inactivity, when I unlock screen I have the "Sorry, Ubuntu 13.04 has experienced an internal err

2013-06-25 Thread Robert Bruce Park
Wow, that's really strange. Ok, try this: killall friends-dispatcher friends-dispatcher -d -o Then you might have to wait up to 15 minutes, and then after that, tell me what it says on the console. -- You received this bug notification because you are a member of Ubuntu Bugs, which is

[Bug 1189229] Re: friends-dispatcher (Empathy) crashes almost always, usually after screen lock due to inactivity, when I unlock screen I have the "Sorry, Ubuntu 13.04 has experienced an internal err

2013-06-25 Thread Genadi Saltikov
genadi@genadi-deskubuntu:~/.cache/friends$ gsettings get com.canonical.friends debug true -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1189229 Title: friends-dispatcher (Empathy) crashes almost al

[Bug 1189229] Re: friends-dispatcher (Empathy) crashes almost always, usually after screen lock due to inactivity, when I unlock screen I have the "Sorry, Ubuntu 13.04 has experienced an internal err

2013-06-25 Thread Robert Bruce Park
Yeah, it doesn't look like you enabled the debugging info. Even without crashing there should be much more information in that log. Mine typically looks like this, even when there isn't a problem: INFO MainThread 2013-06-13 06:09:47,256 friends.mainFriends backend dispatcher starting

[Bug 1189229] Re: friends-dispatcher (Empathy) crashes almost always, usually after screen lock due to inactivity, when I unlock screen I have the "Sorry, Ubuntu 13.04 has experienced an internal err

2013-06-25 Thread Genadi Saltikov
The log does not seem to contain much information as far as I see... And yes, the crash has just happened again - I came home, turned on my screens, logged in - and after a few minutes of not doing anything (was reading an email on the phone), when I looked back at the screen, I saw the crash repo

[Bug 1189229] Re: friends-dispatcher (Empathy) crashes almost always, usually after screen lock due to inactivity, when I unlock screen I have the "Sorry, Ubuntu 13.04 has experienced an internal err

2013-06-24 Thread Robert Bruce Park
Nope, friends-dispatcher will notice the change and start outputting verbose debugging messages into the log immediately. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1189229 Title: friends-dispatc

[Bug 1189229] Re: friends-dispatcher (Empathy) crashes almost always, usually after screen lock due to inactivity, when I unlock screen I have the "Sorry, Ubuntu 13.04 has experienced an internal err

2013-06-24 Thread Genadi Saltikov
done, I will report as soon as I got something (probably tomorrow after I come back home). Do I need to restart some process, service? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1189229 Title: f

[Bug 1189229] Re: friends-dispatcher (Empathy) crashes almost always, usually after screen lock due to inactivity, when I unlock screen I have the "Sorry, Ubuntu 13.04 has experienced an internal err

2013-06-24 Thread Robert Bruce Park
Ok, please take the following steps: Delete the file ~/.cache/friends/friends.log (it will have a lot of old, irrelevant info in it right now). Enable debugging info. Open a terminal (Ctrl+Alt+T) and enter this command: gsettings set com.canonical.friends debug true Then reproduce the error

[Bug 1189229] Re: friends-dispatcher (Empathy) crashes almost always, usually after screen lock due to inactivity, when I unlock screen I have the "Sorry, Ubuntu 13.04 has experienced an internal err

2013-06-24 Thread Genadi Saltikov
Well, after installing all packages and a reboot - I still have the issue, and have pressed the continue button with submit checked. What else can I do to help? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.ne

[Bug 1189229] Re: friends-dispatcher (Empathy) crashes almost always, usually after screen lock due to inactivity, when I unlock screen I have the "Sorry, Ubuntu 13.04 has experienced an internal err

2013-06-24 Thread Genadi Saltikov
Interesting! It does not open a new browser window to submit bug reports; As soong as I submit, it disappears with no follow-up. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1189229 Title: friends-

[Bug 1189229] Re: friends-dispatcher (Empathy) crashes almost always, usually after screen lock due to inactivity, when I unlock screen I have the "Sorry, Ubuntu 13.04 has experienced an internal err

2013-06-23 Thread Robert Bruce Park
Clicking continue does submit them. It should open in a new browser tab asking you to report a new bug, and showing other bugs that might be duplicates. Please report a new bug so that I can see it. Online Accounts settings are there for all apps to use. If any app wants to connect to your Google

[Bug 1189229] Re: friends-dispatcher (Empathy) crashes almost always, usually after screen lock due to inactivity, when I unlock screen I have the "Sorry, Ubuntu 13.04 has experienced an internal err

2013-06-22 Thread Genadi Saltikov
I just clicked continue on all the reports, but how exactly do I submit them? I also just did update few dozens of packages like you suggested however friends wasnt one of them. You saying friends is not related to Google - then who is using the Online Accounts in settings? which has Facebook a

[Bug 1189229] Re: friends-dispatcher (Empathy) crashes almost always, usually after screen lock due to inactivity, when I unlock screen I have the "Sorry, Ubuntu 13.04 has experienced an internal err

2013-06-22 Thread Robert Bruce Park
Friends is not a replacement for Google Talk. Friends does not connect to Google Talk at all. In fact, Friends does not connect to any Google technologies. Friends and Empathy are unrelated components that don't interact in any way. Friends downloads messages from things like Facebook and Twitter,

[Bug 1189229] Re: friends-dispatcher (Empathy) crashes almost always, usually after screen lock due to inactivity, when I unlock screen I have the "Sorry, Ubuntu 13.04 has experienced an internal err

2013-06-22 Thread Genadi Saltikov
Well, I only know I get this annoying report all the time. Usually after a long period of not using the computer (screen turns off, locks) - when I unlock, I get this crash error greeting me. This does not happen if it locks and I unlock it within an hour or so - only after a long time like a day

[Bug 1189229] Re: friends-dispatcher (Empathy) crashes almost always, usually after screen lock due to inactivity, when I unlock screen I have the "Sorry, Ubuntu 13.04 has experienced an internal err

2013-06-09 Thread Robert Bruce Park
Friends and Empathy are two completely unrelated components -- they don't even talk to each other. I'm going to need some more information about this bug before we can proceed with it -- what application is mentioned in the "internal error" dialog? ** Changed in: friends (Ubuntu) Status: Ne