[Bug 1311737] Re: Shotwell crashes on launch

Thank you! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1311737 Title: Shotwell crashes on launch To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gst-libav1

[Bug 1311737] Re: Shotwell crashes on launch

Thanks for the details, that's indeed a segfault in gst-libav, it's likely trying to import a video and segfaulting on it. You might want to try to figure which one is creating the issue. Ideally somebody able to reproduce the bug would report it upstream on https://bugzilla.gnome.org/enter_bug.cg

[Bug 1311737] Re: Shotwell crashes on launch

Thank you for all your help with this, I really appreciate it! Here's round 2 of Backtrace, after I installed the gstreamer deb: ** Attachment added: "gdb-shotwell.txt" https://bugs.launchpad.net/ubuntu/+source/gst-libav1.0/+bug/1311737/+attachment/4095450/+files/gdb-shotwell.txt -- You rece

[Bug 1311737] Re: Shotwell crashes on launch

also i checked the var/crash folder again and found a report. ** Attachment added: "_usr_lib_shotwell_shotwell-video-thumbnailer.1000.crash" https://bugs.launchpad.net/ubuntu/+source/gst-libav1.0/+bug/1311737/+attachment/4095510/+files/_usr_lib_shotwell_shotwell-video-thumbnailer.1000.crash -

[Bug 1311737] Re: Shotwell crashes on launch

The issue is in gst-libav1.0 0x7fff8c597dd2 in ?? () from /usr/lib/x86_64-linux-gnu/gstreamer-1.0/libgstlibav.so It's likely hitting a bug on a video it tries to import. Could you install http://ddebs.ubuntu.com/pool/universe/g/gst- libav1.0/gstreamer1.0-libav-dbgsym_1.2.3-1_amd64.ddeb and ge

[Bug 1311737] Re: Shotwell crashes on launch

Here you go ** Attachment added: "gdb-shotwell.txt" https://bugs.launchpad.net/ubuntu/+source/shotwell/+bug/1311737/+attachment/4095439/+files/gdb-shotwell.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad

[Bug 1311737] Re: Shotwell crashes on launch

> (gdb) run that should be "run" if you don't have argument to use -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1311737 Title: Shotwell crashes on launch To manage notifications about this bug

[Bug 1311737] Re: Shotwell crashes on launch

Here's the output of the gdb txt file: GNU gdb (Ubuntu 7.7-0ubuntu3) 7.7 Copyright (C) 2014 Free Software Foundation, Inc. License GPLv3+: GNU GPL version 3 or later This is free software: you are free to change and redistribute it. There is NO WARRANTY, to the e

[Bug 1311737] Re: Shotwell crashes on launch

I think I figured it out. Hang tight! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1311737 Title: Shotwell crashes on launch To manage notifications about this bug go to: https://bugs.launchpad.ne

[Bug 1311737] Re: Shotwell crashes on launch

I'm sorry, I've been using Ubuntu for many years now, but I'm still very much a novice who's good at research and copy-paste. I'm not sure how to run shotwell from the command line, except to simply launch it. If you give me more specific instructions, I can run them and get back to you. I looked a

[Bug 1311737] Re: Shotwell crashes on launch

Do you have any error if you run it manually on a command line? Can you try to get a backtrace (https://wiki.ubuntu.com/Backtrace) using gdb? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1311737 Titl

[Bug 1311737] Re: Shotwell crashes on launch

The problem is that Shotwell isn't generating a crash report. It's simply closing when importing because it's overloading or something. I checked my crash report folder, but didn't find any reports relating to shotwell. Sorry this doesn't help. Thank you for reading my bug. Hopefully someone else w

[Bug 1311737] Re: Shotwell crashes on launch

Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is either missing or challenging to deal with as a ".crash" file. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic

[Bug 1311737] Re: Shotwell crashes on launch

I did a complete removal and re-install of shotwell and discovered that the crash happens during import. I managed to turn off the auto-import function before the program closed and now it doesn't crash anymore. When I try to do a fresh import from my Pictures folder, it crashes again. It's somethi