have the same problem ( scx 3200 print but not scan ), usb 3.0.
solution:
download latest samsung linux driver (
http://downloadcenter.samsung.com/content/DR/201407/20140709152909044/ULD_V1.00.27.04.tar.gz
)
unpack, ./install.sh - now scanning work fine ;)
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Chris, if you want that issue addressed in in Ubuntu, please file a new report
via a terminal:
ubuntu-bug sane-backends
As well, please feel free to subscribe me to it.
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Chistopher,
Just tried a 15.04 Vivid VM and indeed it works out of the box, unlike Trusty.
Chris,
Of course it works if you install the proprietary drivers, but it's merely a
workaround. Who wants to install ~30mb of proprietary blobs when the OSS driver
works fine.
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Theor, thank you for taking the time to report this bug and helping to
make Ubuntu better. However, I am closing it because as per your comment
https://bugs.launchpad.net/ubuntu/+source/sane-
backends/+bug/1312594/comments/29 the bug has been fixed in the latest
development version of Ubuntu -
Thank you Christopher for your follow-up, it's a pleasure to help.
Since Trusty is an LTS release and will be there for quite some time, I
think it is more than appropriate to backport this fix before more users
run into this issue. I will get in touch with the ubuntu-bug control
team and see
Same problem here (on a different scanner though).
Booting on the Vivid ISO from Nov. 14th worked like a charm on a HP PSC 2400
using a USB3 port.
Thanks.
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Gael, if you want that issue addressed in a release prior to Vivid, please file
a new report via a terminal:
ubuntu-bug sane-backends
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https://bugs.launchpad.net/bugs/1312594
Title:
Christopher,
Theor, did this problem not occur for you personally (not someone else on
another report of forum) in a release prior to Trusty?
The previous releases were not LTS and I wouldn't use them natively, so I can't
tell. It used to work with 12.04LTS though.
I notice that some people
Theor, please execute the following command, as it will automatically gather
debugging information, in a terminal:
apport-collect 1312594
** Tags added: regression-release trusty
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$ apport-collect 1312594
Package sane-backends not installed and no hook available, ignoring
$ sudo apt-get install sane-backends
Reading package lists... Done
Building dependency tree
Reading state information... Done
E: Unable to locate package sane-backends
For your information, this
Theor, could you please test the latest release (live environment is
fine) via http://cdimage.ubuntu.com/daily-live/current/ ?
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https://bugs.launchpad.net/bugs/1312594
Title:
04e8:3441
I notice that some people claim it works if they switch
from an USB3 to an USB2 port. As mentioned in the
first post, I did try that and it didn't change anything,
so I doubt this is the root cause.
Same here. I have both USB3 and USB2 on my computer, and connecting the
scanner to the USB2
Christopher, are you sure you want this reported as a cups bug? I have
a multifunction printer/scanner, and the printer functions are fine, as
far as I can tell -- my only problem is scanning.
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I would be happy to help debug this bug:
Can someone tell me how and where I can get and build the scanner
software (in a development folder on my computer - a folder other than
the regular system location) so I can run it and step through it on both
my Ubuntu (where the scanner is not working)
Linda, sane-backends would be fine if you don't have a printing problem.
However, posting Me too! comments with completely different hardware is just
simply not helpful here. Instead, please file a new report via a terminal:
ubuntu-bug sane-backends
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Theor, did this problem not occur for you personally (not someone else
on another report of forum) in a release prior to Trusty?
steve cohen / Lex Ross / Linda / SixedUp / morebikethanman / PeterPall, thank
you for your comment. Unfortunately, this bug report is not scoped to you, your
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