Public bug reported:
I was trying to copy some media to the phone, but I couldn't get it to
mount and open in Nautilus.
This is what happens in syslog (XXXX's added by me, they do appear in
the log):
Nov 22 11:45:35 malfunctioning-eddie kernel: [ 193.682438] usb 1-1.2: new
high-speed USB device number 14 using ehci-pci
Nov 22 11:45:35 malfunctioning-eddie kernel: [ 193.776451] usb 1-1.2: New USB
device found, idVendor=XXXX, idProduct=XXXX
Nov 22 11:45:35 malfunctioning-eddie kernel: [ 193.776466] usb 1-1.2: New USB
device strings: Mfr=2, Product=3, SerialNumber=4
Nov 22 11:45:35 malfunctioning-eddie kernel: [ 193.776475] usb 1-1.2: Product:
XXXX
Nov 22 11:45:35 malfunctioning-eddie kernel: [ 193.776482] usb 1-1.2:
Manufacturer: XXXX
Nov 22 11:45:35 malfunctioning-eddie kernel: [ 193.776489] usb 1-1.2:
SerialNumber: XXXX
Nov 22 11:45:35 malfunctioning-eddie mtp-probe: checking bus 1, device 14:
"/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.2"
Nov 22 11:45:35 malfunctioning-eddie mtp-probe: bus: 1, device: 14 was not an
MTP device
Logs from phone (mtp-server.log):
E1122 11:45:33.247709 3940 MtpServer.cpp:174] request read returned -1:
Input/output error [5]
I1122 11:45:33.636587 3950 server.cpp:419] MTP server starting...
E1122 11:45:33.652539 3950 MtpServer.cpp:174] request read returned -1:
Input/output error [5]
I1122 11:45:34.128736 3960 server.cpp:419] MTP server starting...
E1122 11:45:34.148012 3960 MtpServer.cpp:174] request read returned -1:
Input/output error [5]
I1122 11:45:34.519814 3970 server.cpp:419] MTP server starting...
E1122 11:45:34.539361 3970 MtpServer.cpp:174] request read returned -1:
Input/output error [5]
I1122 11:45:34.946013 3980 server.cpp:419] MTP server starting...
E1122 11:45:34.963222 3980 MtpServer.cpp:174] request read returned -1:
Input/output error [5]
I1122 11:45:35.256752 3990 server.cpp:419] MTP server starting...
E1122 11:45:35.326427 3990 MtpServer.cpp:174] request read returned -1:
Input/output error [5]
I1122 11:45:35.942173 4014 server.cpp:419] MTP server starting...
E1122 11:56:16.195247 4014 MtpServer.cpp:174] request read returned -1:
Input/output error [5]
I1122 11:56:16.768614 8462 server.cpp:419] MTP server starting...
My phone is krillin:
last update: 2014-11-22 11:07:40
version version: 168
version ubuntu: 20141121.1
version device: 20141119-db417fa
version custom: 20141119-442-21-160
** Affects: mtp (Ubuntu)
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1395306
Title:
Phone is not recognised as an MTP device when plugging in to laptop
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