Joachim Van der Auwera, this bug report is being closed due to your last
comment
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1514587/comments/37
regarding this being due to hardware failure. For future reference you
can manage the status of your own bugs by clicking on the current status
In the mean time I had a hardware failure on my machine which resulted in a
replaced motherbord.
This gives me good news. It seems the suspend/resume problems are gone with
this new motherboard.
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Not sure if this is useful, but here is alink to similar problems under Windows
http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/workstation-crashes-sometimes-when-lid-is-closed/2c3c38a7-dee7-4ee8-a233-a5031f59110c?db=5=1
They say that it is all usb related.
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Regarding comment 25, when I close and a little later open the lid the
system does come back up but seems to have forgotten all state from the
shutdown. The login screen doies not remember the scale factor of the
screen and after logging in none of the open applications are still
open.
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uname -a output:
Linux joachim-Dell-Precision-M3800 4.4.0-040400-generic #201601101930
SMP Mon Jan 11 00:32:41 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
Followed the "resume-trace" debugging procedure you mentioned, dmesg.txt
file attached.
I hope this helps.
In this case the suspend/resume came
Joachim Van der Auwera, to clarify, I'm asking the following:
1) Does resume from suspend work/not work when initiating it from menu?
2) Does resume from suspend work/not work when initiating it from lid
close/open? -> You answered this already.
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>From the menu, suspend does not work. Screen is turned off, but it is
not possible to get it back to life (apart from 10s power to completely
shut down the system and then rebooting)
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Joachim Van der Auwera, given the inconclusiveness of performing the
bisect, it indicates that the root cause may not be it here, or has an
additional, to be identified dependency.
With this in mind, the necessary root causing debugging information has
been expanded. Hence, could you please
Joachim Van der Auwera, to clarify
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1514587/comments/25
, did it fail to resume from both methods?
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Joachim Van der Auwera, to advise, 4.4 is actually more recent than
4.4-rc8. The timestamp is access, not release.
** Tags removed: kernel-bug-exists-upstream-4.3
** Tags added: kernel-bug-exists-upstream-4.4-rc8
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Tested using 4.4.0-rc8 (v4.4-rc8-wily is two days more recent than
v4.4-wily so I tested rc8).
Linux joachim-Dell-Precision-M3800 4.4.0-040400rc8-generic #201601130531
SMP Wed Jan 13 10:33:09 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
When I try to suspend by closing the lid it seems that the
tried the latest (994), but this causes problems.
during installation it displayed the following warning
W: Possible missing firmware /lib/firmware/i915/skl_guc_ver4.bin for
module i915
The system almost instantly crashed after logging in (when trying to
open a terminal). My hipchat also
ok, new attempt using 4.4
$ uname -a
Linux joachim-Dell-Precision-M3800 4.4.0-040400-generic #201601101930 SMP Mon
Jan 11 00:32:41 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
Behaviour is now the reverse from test with rc8.
- suspend item from menu seems to shutdown the system
- closing the lid
Joachim Van der Auwera, in order to upstream, could you please test
http://kernel.ubuntu.com/~kernel-ppa/mainline/drm-intel-nightly/ and
advise to the results?
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Joachim Van der Auwera, testing the latest mainline kernel (4.4) would
be helpful here.
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https://bugs.launchpad.net/bugs/1514587
Title:
[Dell Inc. Dell Precision M3800] suspend/resume
I there something I can do now to help work towards a solution?
I guess it would be good if this could be fixed for the 16.04 LTS release.
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https://bugs.launchpad.net/bugs/1514587
** Tags removed: need-duplicate-check
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https://bugs.launchpad.net/bugs/1514587
Title:
[Dell Inc. Dell Precision M3800] suspend/resume failure
To manage notifications about this bug go
** Changed in: linux (Ubuntu)
Status: Incomplete => Triaged
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https://bugs.launchpad.net/bugs/1514587
Title:
[Dell Inc. Dell Precision M3800] suspend/resume failure
To manage
** Attachment added: "dmesg.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1514587/+attachment/4520075/+files/dmesg.txt
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https://bugs.launchpad.net/bugs/1514587
Title:
Sorry about that. New version with latest from mainline (4.3 - the 4.4.Rc1
seems empty - only a headers deb)
uname -a
Linux joachim-Dell-Precision-M3800 4.3.0-040300-generic #201511020949 SMP Mon
Nov 2 14:50:44 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
?field.comment=Sorry about that. New version
when the nvidia drivers is enabled, the 4.3.0 kernel from mainline does not
boot.
The output above uses the the x.org "nouveau" driver.
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Title:
I just tried reinstalling the system to assure the problem is not caused by
successive update.
Unfortunately, that did not help either.
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Title:
Joachim Van der Auwera, could you please provide the missing information
following https://wiki.ubuntu.com/DebuggingKernelSuspend ?
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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** Attachment added: "dmesg.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1514587/+attachment/4519710/+files/dmesg.txt
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https://bugs.launchpad.net/bugs/1514587
Title:
I also notice an xsession error log appearing (not sure if this is in
any way related)
** Attachment added: ".xsession-errors"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1514587/+attachment/4519711/+files/.xsession-errors
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Reinstalled 15.10 (keeping my home)
current output for uname -a:
Linux joachim-Dell-Precision-M3800 4.2.0-18-generic #22-Ubuntu SMP Fri
Nov 6 18:25:50 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
I recaptured the dmesg.txt file and include the wakeup file (sorry I
missed that earlier)
** Attachment
I also have apport reporting problems which include the following
(again, don't know if this is relevant in any way)
PulseList
Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon
running, or not running as session daemon
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Joachim Van der Auwera, as outlined in the article, one should capture
the dmesg and wakeup with the latest mainline kernel (not the Ubuntu
kernel).
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Installed the latest kernel from mainline (4.3.0-, but the problem persists.
Is there a way I can provide extra information or additional things I can test?
** Tags added: kernel-bug-exists-upstream kernel-bug-exists-
upstream-4.3.0-040300
** Changed in: linux (Ubuntu)
Status: Incomplete
Regarding the comment about the files in /etc/pm/sleep.d/ not being called.
If I look at the SleepLog.txt file included in the repot, it seems that they
are being called.
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Ok. I have tried to search for a working kernel again, but it seems I cannot
find one.
I have tried 4.3, 4.2, 4.0.1, 3.19.0.31, 3.16.0.34 and I cannot get resume to
work properly on any of them.
That last one is the oldest kernel which was installed on my system. I
am pretty sure I was able to
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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Title:
[Dell Inc. Dell Precision M3800] suspend/resume failure
To manage
Joachim Van der Auwera, the next step is to fully commit bisect from
kernel 3.19 to 4.2 in order to identify the last good kernel commit,
followed immediately by the first bad one. This will allow for a more
expedited analysis of the root cause of your issue. Could you please do
this following
Joachim Van der Auwera, as per http://www.dell.com/support/home/us/en/19
/product-support/product/precision-m3800-workstation/drivers an update
to your computer's buggy and outdated BIOS is available (A10). If you
update to this following https://help.ubuntu.com/community/BIOSUpdate
does it
Joachim Van der Auwera, could you please test the latest upstream kernel
available from the very top line at the top of the page from
http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release
names are irrelevant for testing, and please do not test the daily
folder)? Install instructions
Thanks for your help.
I have upgraded the BOIS to version A10, but that does not seem to have
made a difference.
I have checked the files in /etc/pm/sleep.d. There are three files there:
10_grub-common
10_unattended-upgrades-hibernate
novatel_3g_suspend
The first doesn't do anything on suspend.
dmesg.txt as captured using "dmesg > dmesg.txt" after doing a suspend using the
command
sudo sh -c "sync && echo 1 > /sys/power/pm_trace && pm-suspend"
** Attachment added: "dmesg.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1514587/+attachment/4515729/+files/dmesg.txt
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This could be a duplicate of
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1495043
I already tried installing the latest upstream kernel linux-
image-4.3.0-040300-generic_4.3.0-040300.201511020949_amd64.deb but that
did not help (I uninstalled it again).
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** Changed in: linux (Ubuntu)
Importance: Undecided => Medium
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https://bugs.launchpad.net/bugs/1514587
Title:
[Dell Inc. Dell Precision M3800] suspend/resume failure
To manage
Just as a possibility, I'd check if you have any pm-suspend scripts
which remove drivers for sleep. It there are scripts in
/etc/pm/sleep.d, they are not currently being called. Have a look at
what they do, and if they remove modules, try manually removing the
modules before suspending, and see
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