Public bug reported: I am an Ubuntu 15.10 and Thunderbird 38.5.1 user. I connect to my employer's Outlook/Office 365 servers via IMAP and SMTP. Thunderbird version: 38.5.1+build2-0ubuntu0.15.10.1
On 20 January 2016, right after receiving a set of updates to some of the installed packages, my Thunderbird client lost all the subscribed IMAP folders (except Inbox and Deleted). Furthermore, even though I can see my folders in the "Subscribe" dialogue window, I cannot seem to resubscribe to them by just ticking folders and hitting "OK". Nothing happens when I do that. When I check again, no folder is subscribed to. I can still receive and send emails, even though I cannot copy messages into my Sent folder, which normally used to happen automatically. As a workaround, unticking "Show only subscribed folders" in Server Settings > Advanced shows all folders on the IMAP server (after a restart), subscribed or not, which is not quite desirable as many unwanted folders pollute the folders list. This happened to me on two separate machines running Ubuntu 15.10. I cannot immediately spot a connection between the updated packages and the problem I described, but I am including the list of the updated packaged below in case it helps. There was also a Thunderbird update six days ago (14 January), but it has been working fine until the updates on 20 January. The problem has been experienced by at least one other person (see http://ubuntuforums.org/showthread.php?t=2310625). Please let me know whether I can provide any further information to diagnose the problem. Or, if you have any suggestions for me... Thanks, Tugkan linux-image-generic (4.2.0.25.27) ... linux-headers-4.2.0-25 (4.2.0-25.30) ... linux-headers-4.2.0-25-generic (4.2.0-25.30) ... linux-headers-generic (4.2.0.25.27) ... linux-generic (4.2.0.25.27) ... libisc-export95 (1:9.9.5.dfsg-11ubuntu1.2) ... libdns-export100 (1:9.9.5.dfsg-11ubuntu1.2) ... libisccfg-export90 (1:9.9.5.dfsg-11ubuntu1.2) ... libirs-export91 (1:9.9.5.dfsg-11ubuntu1.2) ... libxml2:i386 (2.9.2+zdfsg1-4ubuntu0.3) ... libxml2:amd64 (2.9.2+zdfsg1-4ubuntu0.3) ... libisc95 (1:9.9.5.dfsg-11ubuntu1.2) ... libdns100 (1:9.9.5.dfsg-11ubuntu1.2) ... libisccc90 (1:9.9.5.dfsg-11ubuntu1.2) ... libisccfg90 (1:9.9.5.dfsg-11ubuntu1.2) ... libbind9-90 (1:9.9.5.dfsg-11ubuntu1.2) ... liblwres90 (1:9.9.5.dfsg-11ubuntu1.2) ... bind9-host (1:9.9.5.dfsg-11ubuntu1.2) ... dnsutils (1:9.9.5.dfsg-11ubuntu1.2) ... libavutil-ffmpeg54:amd64 (7:2.7.5-0ubuntu0.15.10.1) ... libswresample-ffmpeg1:amd64 (7:2.7.5-0ubuntu0.15.10.1) ... libavcodec-ffmpeg-extra56:amd64 (7:2.7.5-0ubuntu0.15.10.1) ... libavformat-ffmpeg56:amd64 (7:2.7.5-0ubuntu0.15.10.1) ... libavresample-ffmpeg2:amd64 (7:2.7.5-0ubuntu0.15.10.1) ... libpostproc-ffmpeg53:amd64 (7:2.7.5-0ubuntu0.15.10.1) ... libswscale-ffmpeg3:amd64 (7:2.7.5-0ubuntu0.15.10.1) ... libavfilter-ffmpeg5:amd64 (7:2.7.5-0ubuntu0.15.10.1) ... libavdevice-ffmpeg56:amd64 (7:2.7.5-0ubuntu0.15.10.1) ... ffmpeg (7:2.7.5-0ubuntu0.15.10.1) ... linux-libc-dev:amd64 (4.2.0-25.30) ... libav-tools-links (7:2.7.5-0ubuntu0.15.10.1) ... libavcodec-extra (7:2.7.5-0ubuntu0.15.10.1) ... ** Affects: thunderbird (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1536582 Title: Thunderbird lost subscribed IMAP folders To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1536582/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
