Public bug reported:

davidm@davidm-Inspiron-5559:~$ hostnamectl status
   Static hostname: davidm-Inspiron-5559
         Icon name: computer-laptop
           Chassis: laptop
        Machine ID: 296c514c3dea48e2adb2b1f3fc05c4ee
           Boot ID: 4773a5fcc2f947fd886aca6180bd565e
  Operating System: Ubuntu 16.04.1 LTS
            Kernel: Linux 4.4.0-57-generic
      Architecture: x86-64

aplay -l

davidm@davidm-Inspiron-5559:~$ aplay -l
aplay: device_list:268: no soundcards found...

lspci

davidm@davidm-Inspiron-5559:~$ sudo lspci 
00:00.0 Host bridge: Intel Corporation Sky Lake Host Bridge/DRAM Registers (rev 
08)
00:02.0 VGA compatible controller: Intel Corporation Sky Lake Integrated 
Graphics (rev 07)
00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI 
Controller (rev 21)
00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP 
Thermal subsystem (rev 21)
00:15.0 Signal processing controller: Intel Corporation Sunrise Point-LP Serial 
IO I2C Controller (rev 21)
00:15.1 Signal processing controller: Intel Corporation Sunrise Point-LP Serial 
IO I2C Controller (rev 21)
00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI 
(rev 21)
00:17.0 SATA controller: Intel Corporation Sunrise Point-LP SATA Controller 
[AHCI mode] (rev 21)
00:1c.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port 
(rev f1)
00:1c.5 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port 
(rev f1)
00:1f.0 ISA bridge: Intel Corporation Sunrise Point-LP LPC Controller (rev 21)
00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
01:00.0 Network controller: Intel Corporation Wireless 3160 (rev 83)
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101/2/6E PCI 
Express Fast/Gigabit Ethernet controller (rev 07)


lspci -v

davidm@davidm-Inspiron-5559:~$ sudo lspci -v 
[sudo] password for davidm: 
00:00.0 Host bridge: Intel Corporation Sky Lake Host Bridge/DRAM Registers (rev 
08)
        Subsystem: Dell Skylake Host Bridge/DRAM Registers
        Flags: bus master, fast devsel, latency 0
        Capabilities: [e0] Vendor Specific Information: Len=10 <?>

00:02.0 VGA compatible controller: Intel Corporation Sky Lake Integrated 
Graphics (rev 07) (prog-if 00 [VGA controller])
        DeviceName:  Onboard IGD
        Subsystem: Dell Skylake Integrated Graphics
        Flags: bus master, fast devsel, latency 0, IRQ 277
        Memory at d0000000 (64-bit, non-prefetchable) [size=16M]
        Memory at c0000000 (64-bit, prefetchable) [size=256M]
        I/O ports at f000 [size=64]
        Expansion ROM at <unassigned> [disabled]
        Capabilities: [40] Vendor Specific Information: Len=0c <?>
        Capabilities: [70] Express Root Complex Integrated Endpoint, MSI 00
        Capabilities: [ac] MSI: Enable+ Count=1/1 Maskable- 64bit-
        Capabilities: [d0] Power Management version 2
        Capabilities: [100] #1b
        Capabilities: [200] Address Translation Service (ATS)
        Capabilities: [300] #13
        Kernel driver in use: i915_bpo
        Kernel modules: i915_bpo

00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI 
Controller (rev 21) (prog-if 30 [XHCI])
        Subsystem: Dell Sunrise Point-LP USB 3.0 xHCI Controller
        Flags: bus master, medium devsel, latency 0, IRQ 122
        Memory at d1200000 (64-bit, non-prefetchable) [size=64K]
        Capabilities: [70] Power Management version 2
        Capabilities: [80] MSI: Enable+ Count=1/8 Maskable- 64bit+
        Kernel driver in use: xhci_hcd

00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP 
Thermal subsystem (rev 21)
        Subsystem: Dell Sunrise Point-LP Thermal subsystem
        Flags: fast devsel, IRQ 11
        Memory at d121c000 (64-bit, non-prefetchable) [size=4K]
        Capabilities: [50] Power Management version 3
        Capabilities: [80] MSI: Enable- Count=1/1 Maskable- 64bit-

00:15.0 Signal processing controller: Intel Corporation Sunrise Point-LP Serial 
IO I2C Controller (rev 21)
        Subsystem: Dell Sunrise Point-LP Serial IO I2C Controller
        Flags: bus master, fast devsel, latency 0, IRQ 16
        Memory at d121b000 (64-bit, non-prefetchable) [size=4K]
        Capabilities: [80] Power Management version 3
        Capabilities: [90] Vendor Specific Information: Len=14 <?>
        Kernel driver in use: intel-lpss
        Kernel modules: intel_lpss_pci

00:15.1 Signal processing controller: Intel Corporation Sunrise Point-LP Serial 
IO I2C Controller (rev 21)
        Subsystem: Dell Sunrise Point-LP Serial IO I2C Controller
        Flags: bus master, fast devsel, latency 0, IRQ 17
        Memory at d121a000 (64-bit, non-prefetchable) [size=4K]
        Capabilities: [80] Power Management version 3
        Capabilities: [90] Vendor Specific Information: Len=14 <?>
        Kernel driver in use: intel-lpss
        Kernel modules: intel_lpss_pci

00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI 
(rev 21)
        Flags: bus master, fast devsel, latency 0, IRQ 278
        Memory at d1219000 (64-bit, non-prefetchable) [size=4K]
        Capabilities: [50] Power Management version 3
        Capabilities: [8c] MSI: Enable+ Count=1/1 Maskable- 64bit+
        Kernel driver in use: mei_me
        Kernel modules: mei_me

00:17.0 SATA controller: Intel Corporation Sunrise Point-LP SATA Controller 
[AHCI mode] (rev 21) (prog-if 01 [AHCI 1.0])
        Subsystem: Dell Sunrise Point-LP SATA Controller [AHCI mode]
        Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 275
        Memory at d1214000 (32-bit, non-prefetchable) [size=8K]
        Memory at d1218000 (32-bit, non-prefetchable) [size=256]
        I/O ports at f090 [size=8]
        I/O ports at f080 [size=4]
        I/O ports at f060 [size=32]
        Memory at d1217000 (32-bit, non-prefetchable) [size=2K]
        Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
        Capabilities: [70] Power Management version 3
        Capabilities: [a8] SATA HBA v1.0
        Kernel driver in use: ahci
        Kernel modules: ahci

00:1c.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port 
(rev f1) (prog-if 00 [Normal decode])
        Flags: bus master, fast devsel, latency 0, IRQ 16
        Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
        Memory behind bridge: d1100000-d11fffff
        Capabilities: [40] Express Root Port (Slot+), MSI 00
        Capabilities: [80] MSI: Enable- Count=1/1 Maskable- 64bit-
        Capabilities: [90] Subsystem: Dell Sunrise Point-LP PCI Express Root 
Port
        Capabilities: [a0] Power Management version 3
        Capabilities: [100] Advanced Error Reporting
        Capabilities: [140] Access Control Services
        Capabilities: [200] L1 PM Substates
        Capabilities: [220] #19
        Kernel driver in use: pcieport
        Kernel modules: shpchp

00:1c.5 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port 
(rev f1) (prog-if 00 [Normal decode])
        Flags: bus master, fast devsel, latency 0, IRQ 17
        Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
        I/O behind bridge: 0000e000-0000efff
        Memory behind bridge: d1000000-d10fffff
        Capabilities: [40] Express Root Port (Slot+), MSI 00
        Capabilities: [80] MSI: Enable- Count=1/1 Maskable- 64bit-
        Capabilities: [90] Subsystem: Dell Sunrise Point-LP PCI Express Root 
Port
        Capabilities: [a0] Power Management version 3
        Capabilities: [100] Advanced Error Reporting
        Capabilities: [140] Access Control Services
        Capabilities: [200] L1 PM Substates
        Capabilities: [220] #19
        Kernel driver in use: pcieport
        Kernel modules: shpchp

00:1f.0 ISA bridge: Intel Corporation Sunrise Point-LP LPC Controller (rev 21)
        Subsystem: Dell Sunrise Point-LP LPC Controller
        Flags: bus master, medium devsel, latency 0

00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
        Subsystem: Dell Sunrise Point-LP PMC
        Flags: fast devsel
        Memory at d1210000 (32-bit, non-prefetchable) [disabled] [size=16K]

00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
        Subsystem: Dell Sunrise Point-LP SMBus
        Flags: medium devsel, IRQ 11
        Memory at d1216000 (64-bit, non-prefetchable) [size=256]
        I/O ports at f040 [size=32]
        Kernel modules: i2c_i801

01:00.0 Network controller: Intel Corporation Wireless 3160 (rev 83)
        Subsystem: Intel Corporation Dual Band Wireless AC 3160
        Flags: bus master, fast devsel, latency 0, IRQ 279
        Memory at d1100000 (64-bit, non-prefetchable) [size=8K]
        Capabilities: [c8] Power Management version 3
        Capabilities: [d0] MSI: Enable+ Count=1/1 Maskable- 64bit+
        Capabilities: [40] Express Endpoint, MSI 00
        Capabilities: [100] Advanced Error Reporting
        Capabilities: [140] Device Serial Number e4-02-9b-ff-ff-9c-6d-23
        Capabilities: [14c] Latency Tolerance Reporting
        Capabilities: [154] Vendor Specific Information: ID=cafe Rev=1 Len=014 
<?>
        Kernel driver in use: iwlwifi
        Kernel modules: iwlwifi

02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101/2/6E PCI 
Express Fast/Gigabit Ethernet controller (rev 07)
        Subsystem: Dell RTL8101/2/6E PCI Express Fast/Gigabit Ethernet 
controller
        Flags: bus master, fast devsel, latency 0, IRQ 276
        I/O ports at e000 [size=256]
        Memory at d1004000 (64-bit, non-prefetchable) [size=4K]
        Memory at d1000000 (64-bit, prefetchable) [size=16K]
        Capabilities: [40] Power Management version 3
        Capabilities: [50] MSI: Enable+ Count=1/1 Maskable- 64bit+
        Capabilities: [70] Express Endpoint, MSI 01
        Capabilities: [b0] MSI-X: Enable- Count=4 Masked-
        Capabilities: [d0] Vital Product Data
        Capabilities: [100] Advanced Error Reporting
        Capabilities: [140] Virtual Channel
        Capabilities: [160] Device Serial Number 01-00-00-00-36-4c-e0-00
        Capabilities: [170] Latency Tolerance Reporting
        Kernel driver in use: r8169
        Kernel modules: r8169

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-57.78-generic 4.4.35
Uname: Linux 4.4.0-57-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.4
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: Unity
Date: Mon Dec 26 13:46:26 2016
InstallationDate: Installed on 2016-12-21 (5 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_ZA:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_ZA.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/08/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.1
dmi.board.name: 0K64R6
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: 
dmi:bvnDellInc.:bvr1.2.1:bd06/08/2016:svnDellInc.:pnInspiron5559:pvr:rvnDellInc.:rn0K64R6:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Inspiron 5559
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2016-12-26T07:03:30.238030

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug xenial

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1652611

Title:
  PCI/internal sound card not detected

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1652611/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to