[Bug 1735991] Re: QL-570 printer : the led flashes red and nothing happens

2018-08-10 Thread Sandro
I resolved the issue by setting proper Page Size (62 x 38 mm) in CUPS and glabels. My QL-570 is now working with the latest driver version 1.4.2-3+b1 from Ubuntu. I attached the glabels template for reference. It is also possible to print smaller labels (same width, different height) without adjust

[Bug 1735991] Re: QL-570 printer : the led flashes red and nothing happens

2018-02-06 Thread Sandro
Not sure what happened to the attachment. Gonna try again. ** Attachment added: "Error: Unable to send data to printer." https://bugs.launchpad.net/ubuntu/+source/ptouch-driver/+bug/1735991/+attachment/5049943/+files/error.log -- You received this bug notification because you are a member of

[Bug 1735991] Re: QL-570 printer : the led flashes red and nothing happens

2018-02-06 Thread Sandro
I attached the log file for a failed print job from /var/log/cups/error.log. I am not entirely sure I was using driver version 1.4.2-2 at the time. Maybe this helps though. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.l

[Bug 1735991] Re: QL-570 printer : the led flashes red and nothing happens

2018-02-06 Thread Sandro
To clear things up, I was referring to Page Size in CUPS when saying Media Size. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1735991 Title: QL-570 printer : the led flashes red and nothing happens

[Bug 1735991] Re: QL-570 printer : the led flashes red and nothing happens

2018-02-06 Thread Sandro
I have the exact same problem with my Brother QL-570 label printer. I am running Raspbian Jessie and manually installed the binary driver package from the Stretch (v1.4.2-2) repository. This was an attempt to fix a problem with the cutter that was introduced after upgrading from Wheezy (v1.3-4) to

[Bug 1735991] Re: QL-570 printer : the led flashes red and nothing happens

2018-01-22 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: ptouch-driver (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1735991 Title

[Bug 1735991] Re: QL-570 printer : the led flashes red and nothing happens

2017-12-19 Thread Vincent Louviaux
I use DK22205 labels. How can I check what is send to the printer and what is the answer from it ? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1735991 Title: QL-570 printer : the led flashes red a

[Bug 1735991] Re: QL-570 printer : the led flashes red and nothing happens

2017-12-19 Thread Vincent Louviaux
I used 62mm label width I add the screenshot ** Attachment added: "screenshot with the config" https://bugs.launchpad.net/ubuntu/+source/ptouch-driver/+bug/1735991/+attachment/5024586/+files/Sans%20titre.png -- You received this bug notification because you are a member of Ubuntu Bugs, which

[Bug 1735991] Re: QL-570 printer : the led flashes red and nothing happens

2017-12-19 Thread Vincent Louviaux
what I meant was that with the function "Clean Print head" I have a "normal" error while here cups tells me jobs completed and the printer blinks red. I have try also with glabels and the driver was working well with the previous version on trusty : printer-driver-ptouch (1.3-8). now printer-driv

[Bug 1735991] Re: QL-570 printer : the led flashes red and nothing happens

2017-12-18 Thread Phil Pemberton
Another thought - can you also post the Brother part number of the labels you're using please? (then I can look that up and make sure your page size is right) It'll be on a label on the side of the plastic label roll cartridge. -- You received this bug notification because you are a member of Ub

[Bug 1735991] Re: QL-570 printer : the led flashes red and nothing happens

2017-12-18 Thread Phil Pemberton
Clean Print Head doesn't apply to the QL driver. "cleaning" the heads requires either a cleaning card or a bit of manual work (can't remember if the 570 is like a Zebra printer; the instructions should be in the manual). The CUPS test page is geared up for page printers, not label printers. I have

[Bug 1735991] Re: QL-570 printer : the led flashes red and nothing happens

2017-12-04 Thread Vincent Louviaux
I tried with several applications like LibreOffice. I tried with the function "print test page" directly from cups admin. What is strange is that cups indicates that jobs are completed. If I try the function "Clean Print Heads" , I have got the mesage "Invalid printer command "Clean". The only er

[Bug 1735991] Re: QL-570 printer : the led flashes red and nothing happens

2017-12-03 Thread Phil Pemberton
The most common issue which can cause this is setting the Page Size incorrectly in the driver. You'll get the red flashing light if the intended page size doesn't match the label. The other issue is swapping the X and Y dimensions - the X (as far as the printer is concerned) is across the printe