*** This bug is a duplicate of bug 1591535 ***
https://bugs.launchpad.net/bugs/1591535
Public bug reported:
I have this problem with Ubuntu 18.04, 18.10 and Linux Mint 19 on my Acer
Extensa 5620Z, with a Realtek ALC268 chipset.
Audio is working but not internal and external microphones.
As explained in https://elubuntero.wordpress.com/tag/realtek-alc268/ , I
tried to add linux-backports-modules-*** but this package isn't anymore
in Ubuntu and Mint repositories.
I tried all options as explained in https://doc.ubuntu-
fr.org/audio_intel_hda without result.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: pulseaudio 1:11.1-1ubuntu7.1
ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18
Uname: Linux 4.15.0-29-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 3307 F.... pulseaudio
CasperVersion: 1.394
Date: Fri Jan 4 21:25:18 2019
LiveMediaBuild: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/bin/bash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/03/2008
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: V1.35
dmi.board.name: Columbia
dmi.board.vendor: Acer
dmi.board.version: Rev
dmi.chassis.asset.tag: None
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnPhoenixTechnologiesLTD:bvrV1.35:bd07/03/2008:svnAcer:pnExtensa5620:pvr0100:rvnAcer:rnColumbia:rvrRev:cvnAcer:ct10:cvrN/A:
dmi.product.name: Extensa 5620
dmi.product.version: 0100
dmi.sys.vendor: Acer
** Affects: pulseaudio (Ubuntu)
Importance: Undecided
Status: Confirmed
** Tags: amd64 apport-bug bionic
** Description changed:
- Audio is working excepted internal and external microphone.
+ I have this problem with Ubuntu 18.04, 18.10 and Linux Mint 19 on my Acer
Extensa 5620Z, with a Realtek ALC268 chipset.
+ Audio is working but not internal and external microphones.
+
+ As explained in https://elubuntero.wordpress.com/tag/realtek-alc268/ , I
+ tried to add linux-backports-modules-*** but this package isn't anymore
+ in Ubuntu and Mint repositories.
+
+ I tried all options as explained in https://doc.ubuntu-
+ fr.org/audio_intel_hda without result.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: pulseaudio 1:11.1-1ubuntu7.1
ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18
Uname: Linux 4.15.0-29-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: ubuntu 3307 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: ubuntu 3307 F.... pulseaudio
CasperVersion: 1.394
Date: Fri Jan 4 21:25:18 2019
LiveMediaBuild: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
ProcEnviron:
- TERM=xterm-256color
- PATH=(custom, no user)
- XDG_RUNTIME_DIR=<set>
- LANG=fr_FR.UTF-8
- SHELL=/bin/bash
+ TERM=xterm-256color
+ PATH=(custom, no user)
+ XDG_RUNTIME_DIR=<set>
+ LANG=fr_FR.UTF-8
+ SHELL=/bin/bash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/03/2008
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: V1.35
dmi.board.name: Columbia
dmi.board.vendor: Acer
dmi.board.version: Rev
dmi.chassis.asset.tag: None
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnPhoenixTechnologiesLTD:bvrV1.35:bd07/03/2008:svnAcer:pnExtensa5620:pvr0100:rvnAcer:rnColumbia:rvrRev:cvnAcer:ct10:cvrN/A:
dmi.product.name: Extensa 5620
dmi.product.version: 0100
dmi.sys.vendor: Acer
** Changed in: pulseaudio (Ubuntu)
Status: New => Confirmed
** This bug has been marked a duplicate of bug 1591535
[Satellite A215, Realtek ALC268, Mic, Internal] No sound at all. My built-in
internal mic won't record sounds.
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https://bugs.launchpad.net/bugs/1810560
Title:
Internal and external microphone don't work with Realtek ALC268
chipset
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1810560/+subscriptions
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