Public bug reported:
using this monitor: https://www.pixiogaming.com/px329
and this video card:
https://www.gigabyte.com/us/Graphics-Card/GV-RX580GAMING-4GD-rev-10-11
I am unable to set any refresh rates higher than 120 Hz. The video card
and the monitor both support 144 Hz and 165 Hz yet those refresh rates
are not available as options to choose in the settings app. I've tried
a couple of online guides using xrandr to add and set a custom display
resolution/refresh rate but I can't get it to go any higher than 120 Hz.
I have the exact same hardware running macOS Mojave 10.14.4 and it
allows me to set the refresh rate to 144 Hz and 165 Hz.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 4.18.0-25.26~18.04.1-generic 4.18.20
Uname: Linux 4.18.0-25-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sat Jun 29 18:13:05 2019
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX
470/480/570/570X/580/580X] [1002:67df] (rev e7) (prog-if 00 [VGA controller])
Subsystem: Gigabyte Technology Co., Ltd Ellesmere [Radeon RX
470/480/570/580] [1458:22fd]
InstallationDate: Installed on 2019-06-28 (1 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 05e3:0610 Genesys Logic, Inc. 4-port hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: System manufacturer System Product Name
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-25-generic
root=UUID=8d1eef58-5823-4ca0-abb0-d2c79b140e40 ro quiet splash vt.handoff=1
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/29/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0805
dmi.board.asset.tag: Default string
dmi.board.name: PRIME Z390-A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr0805:bd01/29/2019:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEZ390-A:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: ASUS_MB_CNL
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.95-1~18.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 18.2.8-0ubuntu0~18.04.2
version.libgl1-mesa-glx: libgl1-mesa-glx 18.2.8-0ubuntu0~18.04.2
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug bionic resolution ubuntu
** Attachment added: "settings"
https://bugs.launchpad.net/bugs/1834761/+attachment/5274180/+files/Screenshot%20from%202019-06-29%2018-23-16.png
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https://bugs.launchpad.net/bugs/1834761
Title:
monitor refresh rates higher than 120 Hz not detected/cannot be set
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