Hi, Pierre,
Thank you so much for your detailed response. I ended up solving my problem
by installing Ubuntu 18.04.03 without including 3rd Party add-ons. I added
what I needed manually after the installation. I wanted to go with 18.04.03
because I wanted a distro with LTS. I am glad I found a
Hi Luke,
First of all: don't worry, your device is not bricked. MOK (Machine-
Owner Keys) is a mechanism that allows the user of a system to add
his/her own secure keys in addition to the ones the machine already has.
It is used by Ubuntu because Ubuntu may include additional stuff (the
"3rd
I have a new Dell XPS 13 7390 that is experiencing this exact issue
after trying to install a fresh copy of 18.04.03. How do I recover? Is
my machine bricked? I get past the Dell logo, see the error message
described, and the machine turns off. I have played with many
combinations in the BIOS,
Tested on the same device with image http://cdimage.ubuntu.com/daily-
live/20190926.1/eoan-desktop-amd64.iso
It works fine now!
And after install, I checked that grub2 package was indeed
v2.04-1ubuntu6.
Merci Mathieu !
** Tags added: ce-qa-verified
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This bug was fixed in the package grub2 - 2.04-1ubuntu6
---
grub2 (2.04-1ubuntu6) eoan; urgency=medium
* debian/patches/install-signed.patch: fix paths for MokManager/fallback;
shim no longer ships these with a .signed suffix. (LP: #1845466)
-- Mathieu Trudel-Lapierre Thu,
** Changed in: grub2 (Ubuntu Eoan)
Status: Confirmed => Fix Committed
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https://bugs.launchpad.net/bugs/1845466
Title:
UEFI/Secureboot - "Failed to start MokManager" error when
** Package changed: mokutil (Ubuntu Eoan) => grub2 (Ubuntu Eoan)
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https://bugs.launchpad.net/bugs/1845466
Title:
UEFI/Secureboot - "Failed to start MokManager" error when trying to
** Also affects: mokutil (Ubuntu Eoan)
Importance: Critical
Status: Confirmed
** Tags removed: rls-ee-incoming
** Changed in: mokutil (Ubuntu Eoan)
Assignee: (unassigned) => Mathieu Trudel-Lapierre (cyphermox)
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installer logs
** Attachment added: "syslog"
https://bugs.launchpad.net/ubuntu/+source/mokutil/+bug/1845466/+attachment/5291435/+files/syslog
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https://bugs.launchpad.net/bugs/1845466
** Summary changed:
- Dell XPS 13 7390 - "Failed to start MokManager" error when trying to install
3rd party driving during install, leading to unbootable device
+ UEFI/Secureboot - "Failed to start MokManager" error when trying to install
3rd party drivers during install, leading to unbootable
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