Public bug reported:

I run Ubuntu 19.04 on Dell inspiron 7000 2-in-1.

After a fresh install the touchpad doesn't work, the touchscreen doesn't
work, when the laptop doesn't recover after a suspend to RAM, it boots
only with noapic option. The laptop is very recent, I think the hardware
is not supported well. But I would like your advice, perhaps I can do
something to get a working setup.

The xinput output:

```
$ xinput
⎡ Virtual core pointer                          id=2    [master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer                id=4    [slave  pointer  (2)]
⎜   ↳ PixArt HP X500 USB Optical Mouse          id=8    [slave  pointer  (2)]
⎜   ↳ PS/2 Generic Mouse                        id=13   [slave  pointer  (2)]
⎣ Virtual core keyboard                         id=3    [master keyboard (2)]
    ↳ Virtual core XTEST keyboard               id=5    [slave  keyboard (3)]
    ↳ Video Bus                                 id=6    [slave  keyboard (3)]
    ↳ Power Button                              id=7    [slave  keyboard (3)]
    ↳ Integrated_Webcam_HD: Integrate           id=9    [slave  keyboard (3)]
    ↳ Intel HID events                          id=10   [slave  keyboard (3)]
    ↳ Dell WMI hotkeys                          id=11   [slave  keyboard (3)]
    ↳ AT Translated Set 2 keyboard              id=12   [slave  keyboard (3)]
```

```
$ lspci
00:00.0 Host bridge: Intel Corporation Device 9b61 (rev 0c)
00:02.0 VGA compatible controller: Intel Corporation Device 9b41 (rev 02)
00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 
v5/6th Gen Core Processor Thermal Subsystem (rev 0c)
00:08.0 System peripheral: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 
6th/7th Gen Core Processor Gaussian Mixture Model
00:12.0 Signal processing controller: Intel Corporation Device 02f9
00:13.0 Serial controller: Intel Corporation Device 02fc
00:14.0 USB controller: Intel Corporation Device 02ed
00:14.2 RAM memory: Intel Corporation Device 02ef
00:14.3 Network controller: Intel Corporation Device 02f0
00:15.0 Serial bus controller [0c80]: Intel Corporation Device 02e8
00:15.1 Serial bus controller [0c80]: Intel Corporation Device 02e9
00:16.0 Communication controller: Intel Corporation Device 02e0
00:17.0 SATA controller: Intel Corporation Device 02d3
00:1c.0 PCI bridge: Intel Corporation Device 02bc (rev f0)
00:1d.0 PCI bridge: Intel Corporation Device 02b4 (rev f0)
00:1f.0 ISA bridge: Intel Corporation Device 0284
00:1f.3 Multimedia audio controller: Intel Corporation Device 02c8
00:1f.4 SMBus: Intel Corporation Device 02a3
00:1f.5 Serial bus controller [0c80]: Intel Corporation Device 02a4
01:00.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge 
2C 2018] (rev 06)
02:00.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge 
2C 2018] (rev 06)
02:01.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge 
2C 2018] (rev 06)
02:02.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge 
2C 2018] (rev 06)
03:00.0 System peripheral: Intel Corporation JHL7540 Thunderbolt 3 NHI [Titan 
Ridge 2C 2018] (rev 06)
3b:00.0 USB controller: Intel Corporation JHL7540 Thunderbolt 3 USB Controller 
[Titan Ridge 2C 2018] (rev 06)
3c:00.0 Non-Volatile memory controller: Sandisk Corp Device 5004 (rev 01)
```

If you need some additional information please let me know.

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1
ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
Uname: Linux 5.3.0-18-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  mviey      1561 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sat Nov  9 03:26:18 2019
InstallationDate: Installed on 2019-11-09 (0 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
MachineType: Dell Inc. Inspiron 7391 2n1
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-18-generic 
root=/dev/mapper/vgubuntu-root ro quiet splash noapic
RelatedPackageVersions:
 linux-restricted-modules-5.3.0-18-generic N/A
 linux-backports-modules-5.3.0-18-generic  N/A
 linux-firmware                            1.183.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/18/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.1.0
dmi.board.name: 0M3KP1
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 31
dmi.chassis.vendor: Dell Inc.
dmi.modalias: 
dmi:bvnDellInc.:bvr1.1.0:bd07/18/2019:svnDellInc.:pnInspiron73912n1:pvr:rvnDellInc.:rn0M3KP1:rvrA00:cvnDellInc.:ct31:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 7391 2n1
dmi.product.sku: 0960
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug eoan

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Title:
  Touchpad doesn't work on Dell Inspiron 7000 2-in-1

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