[Bug 1880663] Re: Dell Latitude 7300 sometimes stuck at purple screen after grub and fails to boot up

2020-06-12 Thread You-Sheng Yang
https://github.com/intel/Intel-Linux-Processor-Microcode-Data- Files/issues/33 ** Bug watch added: github.com/intel/Intel-Linux-Processor-Microcode-Data-Files/issues #33 https://github.com/intel/Intel-Linux-Processor-Microcode-Data-Files/issues/33 -- You received this bug notification

[Bug 1880663] Re: Dell Latitude 7300 sometimes stuck at purple screen after grub and fails to boot up

2020-06-12 Thread You-Sheng Yang
sig=0x806eb, revision=0xc6 was released in 20191112, and revision=0xd6 is in 20200609 release. There was also an rev 0x00ca on 20191115. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1880663 Title:

[Bug 1880663] Re: Dell Latitude 7300 sometimes stuck at purple screen after grub and fails to boot up

2020-06-12 Thread AceLan Kao
** Also affects: intel-microcode (Ubuntu) Importance: Undecided Status: New ** No longer affects: grub2 (Ubuntu Bionic) ** No longer affects: grub2 (Ubuntu) ** No longer affects: linux-oem (Ubuntu) ** Also affects: intel-microcode (Ubuntu Focal) Importance: Undecided

[Bug 1880663] Re: Dell Latitude 7300 sometimes stuck at purple screen after grub and fails to boot up

2020-06-12 Thread Ivan Hu
After restore OS to factory state and directly update intel-microcode by "apt install intel-microcode", then will meet this issue. this should be the intel-microcode issue. the info of intel-microcode, before update, [1.131499] microcode: sig=0x806eb, pf=0x80, revision=0xc6 [1.132064]

[Bug 1880663] Re: Dell Latitude 7300 sometimes stuck at purple screen after grub and fails to boot up

2020-06-11 Thread Ivan Hu
After restore OS to factory state and directly update to latest kernel with "apt install linux-oem", it will not hang. It seems not the kernel issue. May upgrade certain package that cause the issue. -- You received this bug notification because you are a member of Ubuntu Bugs, which is

[Bug 1880663] Re: Dell Latitude 7300 sometimes stuck at purple screen after grub and fails to boot up

2020-06-03 Thread Julian Andres Klode
** Changed in: grub2 (Ubuntu) Status: New => Incomplete ** Changed in: grub2 (Ubuntu Bionic) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1880663 Title:

[Bug 1880663] Re: Dell Latitude 7300 sometimes stuck at purple screen after grub and fails to boot up

2020-06-03 Thread Julian Andres Klode
Readding linux-oem ** Also affects: linux-oem (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1880663 Title: Dell Latitude 7300 sometimes stuck

[Bug 1880663] Re: Dell Latitude 7300 sometimes stuck at purple screen after grub and fails to boot up

2020-05-31 Thread Ivan Hu
Update kernel to 4.15.1081-oem with "apt upgrade" and it got fail to reboot. >From above testings, I think we should bisect kernel to see which kernel patch cause the issue. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1880663] Re: Dell Latitude 7300 sometimes stuck at purple screen after grub and fails to boot up

2020-05-31 Thread Ivan Hu
Update grub2 to latest one (2.02-2ubuntu8.15), keep kernel version(4.15.0-1037-oem) and test more that 10 times, it worked fine. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1880663 Title: Dell

[Bug 1880663] Re: Dell Latitude 7300 sometimes stuck at purple screen after grub and fails to boot up

2020-05-31 Thread Ivan Hu
After restore OS to factory state(kernel 4.15.0-1037-oem, gub2 2.02-2ubuntu8.12), tested with more that 30 times, it worked fine. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1880663 Title: Dell

[Bug 1880663] Re: Dell Latitude 7300 sometimes stuck at purple screen after grub and fails to boot up

2020-05-28 Thread Francis Ginther
** Tags added: id-5ecf35637f8cf2871c6797bb -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1880663 Title: Dell Latitude 7300 sometimes stuck at purple screen after grub and fails to boot up To

[Bug 1880663] Re: Dell Latitude 7300 sometimes stuck at purple screen after grub and fails to boot up

2020-05-28 Thread AceLan Kao
Final grub output with set debug=all ** Attachment added: "IMG_20200528_153352.jpg" https://bugs.launchpad.net/oem-priority/+bug/1880663/+attachment/5377738/+files/IMG_20200528_153352.jpg -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to

[Bug 1880663] Re: Dell Latitude 7300 sometimes stuck at purple screen after grub and fails to boot up

2020-05-28 Thread AceLan Kao
1. sudo apt update 2. sudo apt upgrade # to revert all what downgraded packages 3. do reboot test(battery mode) (3/10) failed at 2nd, 7th, 9th trial (4.15.0-1081-oem) 4. do reboot test, again(ac mode) (4/10) failed at 2nd, 4th, 7th, 10th trial (4.15.0-1081-oem) 5. sudo apt install

[Bug 1880663] Re: Dell Latitude 7300 sometimes stuck at purple screen after grub and fails to boot up

2020-05-27 Thread Steve Langasek
** Package changed: grub (Ubuntu) => grub2 (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1880663 Title: Dell Latitude 7300 sometimes stuck at purple screen after grub and fails to boot

[Bug 1880663] Re: Dell Latitude 7300 sometimes stuck at purple screen after grub and fails to boot up

2020-05-26 Thread AceLan Kao
** Also affects: grub (Ubuntu) Importance: Undecided Status: New ** No longer affects: linux-oem (Ubuntu) ** No longer affects: linux-oem (Ubuntu Bionic) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1880663] Re: Dell Latitude 7300 sometimes stuck at purple screen after grub and fails to boot up

2020-05-26 Thread Rex Tsai
** Also affects: oem-priority Importance: Undecided Status: New ** Changed in: oem-priority Importance: Undecided => Medium -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1880663 Title:

[Bug 1880663] Re: Dell Latitude 7300 sometimes stuck at purple screen after grub and fails to boot up

2020-05-26 Thread AceLan Kao
It's a grub issue. After downgraded grub(2.02-2ubuntu8.15 -> 2.02-2ubuntu8) and shim(15+1533136590.3beb971-0ubuntu1 -> 13-0ubuntu2), can't reproduce this issue 4.15.0-1081-oem (0/10) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1880663] Re: Dell Latitude 7300 sometimes stuck at purple screen after grub and fails to boot up

2020-05-26 Thread AceLan Kao
Reproduce this issue on 4.15.0-20-generic kernel. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1880663 Title: Dell Latitude 7300 sometimes stuck at purple screen after grub and fails to boot up

[Bug 1880663] Re: Dell Latitude 7300 sometimes stuck at purple screen after grub and fails to boot up

2020-05-26 Thread AceLan Kao
Reproduce this issue on 4.15.0-1079-oem kernel and also on 4.15.0-101 Ubuntu kernel. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1880663 Title: Dell Latitude 7300 sometimes stuck at purple screen