A Reddit user here
https://www.reddit.com/r/Ubuntu/comments/jcx9y9/my_64_year_old_mom_upgraded_from_1804_to_2004_by/
has found the following solution:
In 20.04 hplip is broken for many HP Printers including mine. This is what I
did to get it working again (basically using 20.10 hplip packages).
So long as the cups package is installed it should "just work" -
https://ubuntu.com/server/docs/service-cups
"CUPS can be configured and monitored using a web interface, which
by default is available at http://localhost:631/admin. The web interface
can be used to perform all printer
Thank you Webmaster4362. However cannot access the cups web interface
"http://localhost:361; !! Any suggestions?
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https://bugs.launchpad.net/bugs/1881401
Title:
HPLIP, hp-doctor,
Quick FYI to possibly help others in the interim.
Despite the above detailed issues, which I share (KDE neon 5.19 User
Edition (Ubuntu 20.04 LTS), HPLIP 3.20.3), I managed to get my HP
OfficeJet 6950 printing, connected via USB, by doing the following.
1. "sudo apt-get install hplip" - with all
Have recently changed from Ubuntu 18.04 to 20.04. Tried printing on my
HP DeskJet 3630 All in One Series printer and cannot print - keep
getting 'Device communication error'. Running 'hp-doctor'shows missing
dependencies the same as reported by Norbert:
Missing Required Dependencies
By running hp-setup, I am able to add my device, however it shows
"Device communication error" with error code 5012.
** Attachment added: "Screenshot showing error message from HP Toolbox"
Screenshot showing error code (HP Toolbox).
** Attachment added: "hptoolbox-devicecommunicationerror-2.png"
https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1881401/+attachment/5391951/+files/hptoolbox-devicecommunicationerror-2.png
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HP Toolbox showing no devices.
** Attachment added: "printer-hplip.png"
https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1881401/+attachment/5391949/+files/printer-hplip.png
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Printer displayed in CUPS
** Attachment added: "cups-printerlisted.png"
https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1881401/+attachment/5391948/+files/cups-printerlisted.png
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Scanner error displayed by SimpleScan
** Attachment added: "Scanner error displayed by SimpleScan"
https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1881401/+attachment/5391947/+files/scanner-error.png
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Screenshot of auto-detected printer in the Gnome Control Center
** Attachment added: "Printer listed n Gnome Control Center"
https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1881401/+attachment/5391945/+files/printer-gnomecontrolcenter.png
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Scanner listed/detected by SimpleScan
** Attachment added: "scanner-detected-simplescan.png"
https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1881401/+attachment/5391946/+files/scanner-detected-simplescan.png
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It seems I may have spoken too soon...
So I got the both the printer and the scanner working, however on next
boot, it had reverted right back to only the being able to print.
Any attempt to scan resulted in the "Can't communicate with the device"
error message.
Interestingly, *something*
In my case, I was experiencing the same issues with a fresh install of
20.04[1], for HP PhotoSmart 5520 (MFD).
I was generally able to print, it was a bit more finicky than it had
been previously, however scanning didn't work. Simple Scan noted an
error message about being unable to communicate
Since the upgrade from Kubuntu 19.10 to 20.04, the scanner of my HP
Photosmart 5524 is not recognized anymore. And the HPLIP 3.20.3
utilities can not be used because of python problems...
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** Changed in: hplip (Ubuntu)
Status: Fix Released => Confirmed
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https://bugs.launchpad.net/bugs/1881401
Title:
HPLIP, hp-doctor, hp-check should support Ubuntu 20.04 LTS with
@Chris York (1-0hris-x)
If by fix you mean the new downloadable hplip-3.20.6, it has the same
issue as 3.20.5 - can't install required dependency python-pyqt5.
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@Chris York (1-0hris-x)
please show us the packages with fixes!
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Title:
HPLIP, hp-doctor, hp-check should support Ubuntu 20.04 LTS with its
** Changed in: hplip (Ubuntu)
Status: Confirmed => Fix Released
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Title:
HPLIP, hp-doctor, hp-check should support Ubuntu 20.04 LTS with
Norbert, thank you for this list. Therein I found
https://askubuntu.com/a/1248018, which solved the issue for me to bring
my printer back to work with 20.04. Not a real solution, but for me a
practical workaround.
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The Qt4 is missed in 20.04 LTS, not the Qt5.
All other seems to be true.
Anyway HPLIP developers should fix all issues running it on 20.04 LTS. I
see many negative reports about running HPLIP on 20.04 LTS. Check
https://askubuntu.com/search?tab=newest=hplip%2020.04 .
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Hello Shivani,
I cannot install HPLIP 3.20.5 in Ubuntu 20.04, because it requires a pyqt5
package which is nowhere to be found. I know this should be a separate bug, but
I'm just replying to your statement that 3.20.5 installation should work.
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Hi Till,
Here packages are failing on ubuntu 20.04 for user.
For 3.20.5,package installation will be working properly.
Yes but print and scan through usb will not work because of ippusbxd in ubuntu
20.04.
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Seems to be the same bug as 1878974 , although this one may have a
better description.
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Title:
HPLIP, hp-doctor, hp-check should support Ubuntu
I second this, if there is something included in the lts, it should
work, and HPLIP clearly doesn't. Besides that, the new version cannot be
installed either because it cannot find several dependencies, including
a required one (pyqt5).
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Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: hplip (Ubuntu)
Status: New => Confirmed
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Title:
shivani1708, why did the previous version of HPLIP not correctly work on
Ubuntu 20.04 and what did exactly get changed in HPLIP so that 3.20.5
works? I would like to have a patch to fix the HPLIP version which comes
with Ubuntu 20.04.
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** Changed in: hplip (Ubuntu)
Importance: Undecided => High
** Changed in: hplip (Ubuntu)
Assignee: (unassigned) => Till Kamppeter (till-kamppeter)
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Hi,
Can you please install 3.20.5 hplip from the portal.
It has support for Ubuntu 20.04.
** Changed in: hplip
Status: New => In Progress
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