Public bug reported: The bug is originated from, https://bugs.launchpad.net/somerville/+bug/1887915/ https://bugs.launchpad.net/somerville/+bug/1886778
It has some problem when user connect to external 4K monitor with refresh rate 60. The problem can be solved by lower the bpc, or lower the refresh rate. `xrandr --output DP-3 --set "max bpc" 8` Would like to open this bug to open discussion for enhancing user experience. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.4 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME DistUpgraded: Fresh install DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-focal-amd64-20200502-85+fossa-samwell-tgl+X42 DistroCodename: focal DistroRelease: Ubuntu 20.04 DistroVariant: ubuntu DkmsStatus: nvidia, 440.100, 5.6.0-1021-oem, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Device [8086:9a49] (rev 01) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:09fc] Subsystem: Dell GP107M [GeForce MX350] [1028:09fc] InstallationDate: Installed on 2020-08-07 (0 days ago) InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20200502-05:58 MachineType: Dell Inc. Vostro 5301 Package: xorg 1:7.7+19ubuntu14 [origin: unknown] PackageArchitecture: amd64 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.6.0-1021-oem root=UUID=41be2253-410a-4ef7-a096-4193a58efdbd ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.6.0-1021.21-oem 5.6.19 Tags: third-party-packages focal ubuntu Uname: Linux 5.6.0-1021-oem x86_64 UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again. UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/03/2020 dmi.bios.vendor: Dell Inc. dmi.bios.version: 0.6.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr0.6.0:bd08/03/2020:svnDellInc.:pnVostro5301:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Vostro dmi.product.name: Vostro 5301 dmi.product.sku: 09FC dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 ** Affects: xorg (Ubuntu) Importance: Undecided Status: New ** Tags: apport-collected focal third-party-packages ubuntu -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1890772 Title: Some external 4K monitor is not working properly To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1890772/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
