Public bug reported: Using ASUS VivoBook, When attempting to use fingerprint sensor after enrollment it does not recognize any. Have done enrollment through both GUI and fprintd-enroll have also done fprintd-verify and none of them verify either.
I enrolled one finger of every type and it still wont recognize any of them not sure what the problem is. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: fprintd 1.90.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 Uname: Linux 5.4.0-42-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.6 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Fri Aug 14 13:35:41 2020 InstallationDate: Installed on 2020-08-13 (1 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: fprintd UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: fprintd (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1891696 Title: fingerprint does not recognize after enrollment almost like drivers are not loaded all the way at boot or something not sure To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/fprintd/+bug/1891696/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs