Public bug reported:
One monitor is a 4K monitor scaled to 1.5x, the other is a normal
1920x1080 monitor scaled to 1x.
While Firefox is already open, after logging into the lock screen,
sometimes Firefox will lose the titlebar, address bar, buttons, and
bookmark bar. The website being displayed will still show, however not
all features are usable (right click menu, mouse icon doesn't change).
Reproduction steps:
- Change zoom level of one or more monitors to >1.0 but less than 2.0 (have not
tested with non-fractional zooms)
- Open Firefox and browse to any website
- Lock screen or leave computer alone until the screen locks.
- Login
- Firefox may have lost the window chrome
Workaround:
- Open Display Settings
- Change display settings or zoom level, then change back.
Computer info:
- Ubuntu 20.04.1
- Fractional Scaling enabled
- NVidia GeForce GTX 1080/PCIe/SSE2
- Gnome 3.36.3
- X11
- Samsung LU32J590 4K (3840x2160) @ 1.5x
- Dell E2416Hb 1920x1080 rotated portrait left, right of Samsung
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-52.57-generic 5.4.65
Uname: Linux 5.4.0-52-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.gpus.0000.02.00.0: Error: [Errno 21] Is a directory:
'/proc/driver/nvidia/gpus/0000:02:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 435.21 Sun Aug 25 08:17:57
CDT 2019
GCC version: gcc version 9.3.0 (Ubuntu 9.3.0-17ubuntu1~20.04)
ApportVersion: 2.20.11-0ubuntu27.10
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Nov 4 09:31:17 2020
DistUpgraded: 2020-04-03 12:51:44,815 DEBUG Running PostInstallScript:
'./xorg_fix_proprietary.py'
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
NVIDIA Corporation GP104 [GeForce GTX 1080] [10de:1b80] (rev a1) (prog-if 00
[VGA controller])
Subsystem: eVga.com. Corp. GP104 [GeForce GTX 1080] [3842:6188]
InstallationDate: Installed on 2018-04-28 (920 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-52-generic
root=UUID=dfb5d6fd-4a4e-471d-bb00-77a6729533d8 ro quiet splash pci=nommconf
vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: Upgraded to focal on 2020-04-03 (214 days ago)
dmi.bios.date: 04/06/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P3.80
dmi.board.name: X99 Extreme4
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrP3.80:bd04/06/2018:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnX99Extreme4:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: To Be Filled By O.E.M.
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.8-0ubuntu1~20.04.1
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal possible-manual-nvidia-install ubuntu
** Description changed:
One monitor is a 4K monitor scaled to 1.5x, the other is a normal
1920x1080 monitor scaled to 1x.
While Firefox is already open, after logging into the lock screen,
sometimes Firefox will lose the titlebar, address bar, buttons, and
bookmark bar. The website being displayed will still show, however not
all features are usable (right click menu, mouse icon doesn't change).
Reproduction steps:
- Change zoom level of one or more monitors to >1.0 but less than 2.0 (have
not tested with non-fractional zooms)
- Open Firefox and browse to any website
- Lock screen or leave computer alone until the screen locks.
- Login
- Firefox may have lost the window chrome
Workaround:
- Open Display Settings
- Change display settings or zoom level, then change back.
Computer info:
- Ubuntu 20.04.1
- Fractional Scaling enabled
- NVidia GeForce GTX 1080/PCIe/SSE2
- Gnome 3.36.3
- X11
- - Samsung LU32J590 4K @ 1.5x
+ - Samsung LU32J590 4K (3840x2160) @ 1.5x
- Dell E2416Hb 1920x1080 rotated portrait left, right of Samsung
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-52.57-generic 5.4.65
Uname: Linux 5.4.0-52-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.gpus.0000.02.00.0: Error: [Errno 21] Is a directory:
'/proc/driver/nvidia/gpus/0000:02:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
- NVRM version: NVIDIA UNIX x86_64 Kernel Module 435.21 Sun Aug 25 08:17:57
CDT 2019
- GCC version: gcc version 9.3.0 (Ubuntu 9.3.0-17ubuntu1~20.04)
+ NVRM version: NVIDIA UNIX x86_64 Kernel Module 435.21 Sun Aug 25 08:17:57
CDT 2019
+ GCC version: gcc version 9.3.0 (Ubuntu 9.3.0-17ubuntu1~20.04)
ApportVersion: 2.20.11-0ubuntu27.10
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Nov 4 09:31:17 2020
DistUpgraded: 2020-04-03 12:51:44,815 DEBUG Running PostInstallScript:
'./xorg_fix_proprietary.py'
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
- NVIDIA Corporation GP104 [GeForce GTX 1080] [10de:1b80] (rev a1) (prog-if 00
[VGA controller])
- Subsystem: eVga.com. Corp. GP104 [GeForce GTX 1080] [3842:6188]
+ NVIDIA Corporation GP104 [GeForce GTX 1080] [10de:1b80] (rev a1) (prog-if 00
[VGA controller])
+ Subsystem: eVga.com. Corp. GP104 [GeForce GTX 1080] [3842:6188]
InstallationDate: Installed on 2018-04-28 (920 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
ProcEnviron:
- TERM=xterm-256color
- PATH=(custom, no user)
- XDG_RUNTIME_DIR=<set>
- LANG=en_US.UTF-8
- SHELL=/bin/bash
+ TERM=xterm-256color
+ PATH=(custom, no user)
+ XDG_RUNTIME_DIR=<set>
+ LANG=en_US.UTF-8
+ SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-52-generic
root=UUID=dfb5d6fd-4a4e-471d-bb00-77a6729533d8 ro quiet splash pci=nommconf
vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: Upgraded to focal on 2020-04-03 (214 days ago)
dmi.bios.date: 04/06/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P3.80
dmi.board.name: X99 Extreme4
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrP3.80:bd04/06/2018:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnX99Extreme4:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: To Be Filled By O.E.M.
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.8-0ubuntu1~20.04.1
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
--
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https://bugs.launchpad.net/bugs/1902921
Title:
Scaling one monitor (to 1.5x in my case) can cause Firefox to lose
window features (titlebar, buttons, bookmark bar)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1902921/+subscriptions
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