Public bug reported: Built in touchpad and keyboard on laptop do not work on Ubuntu. Installed Ubuntu on USB. Opened Ubuntu and touchpad and keyboard were not responsive. External mouse and keyboard work fine, but want to use built in touchpad/keyboard. Computer is a Microsoft Surface Laptop with Windows 10. Attempting to install latest Ubuntu.
Thanks ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-42-generic 5.4.0-42.46 ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 Uname: Linux 5.4.0-42-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu27.4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: ubuntu 11446 F.... pulseaudio CasperMD5CheckResult: pass CasperVersion: 1.445.1 CurrentDesktop: ubuntu:GNOME Date: Tue Dec 15 03:27:16 2020 LiveMediaBuild: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) MachineType: Microsoft Corporation Surface Laptop 3 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/username.seed maybe-ubiquity quiet splash --- RelatedPackageVersions: linux-restricted-modules-5.4.0-42-generic N/A linux-backports-modules-5.4.0-42-generic N/A linux-firmware 1.187.2 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/23/2020 dmi.bios.vendor: Microsoft Corporation dmi.bios.version: 7.124.140 dmi.board.name: Surface Laptop 3 dmi.board.vendor: Microsoft Corporation dmi.chassis.type: 9 dmi.chassis.vendor: Microsoft Corporation dmi.modalias: dmi:bvnMicrosoftCorporation:bvr7.124.140:bd06/23/2020:svnMicrosoftCorporation:pnSurfaceLaptop3:pvr124I00036T000M0300000D0B07F1C05P48S01E0Y0K0U02:rvnMicrosoftCorporation:rnSurfaceLaptop3:rvr:cvnMicrosoftCorporation:ct9:cvr: dmi.product.family: Surface dmi.product.name: Surface Laptop 3 dmi.product.sku: Surface_Laptop_3_1867:1868 dmi.product.version: 124I:00036T:000M:0300000D:0B:07F:1C:05P:48S:01E:0Y:0K:0U:02 dmi.sys.vendor: Microsoft Corporation ** Affects: linux (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1908175 Title: Touchpad and Keyboard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1908175/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs