Headphone sounds have stopped working after upgrade from 21.10 to 22.04
LTS.
Sound bar is movement is seen in sound settings under output device:
Headphones - Comet Lake PCH cAVS - but no sound output from headphones.
There is sounds via screen speakers when speakers - Comet Lake PCH cAVS
is
@Stephane,
No need special setting or boot parameter. Please upload the dmesg.
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Title:
sounds not working on Dell XPS 17 (9700)
To manage
Hello,
I installed the 5.11.0-27 but still no sound.
Let's says the kernel is good, are there any settings involved ? Like
kernel startup parameter or any other ones ?
Linux XPS-17-9700 5.11.0-27-generic #29~20.04.1-Ubuntu SMP Wed Aug 11 15:58:17
UTC 2021 x86_64 x86_64 x86_64 GNU/Linux
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@Stephane,
just run $sudo apt-get update;$sudo apt install linux-
image-5.11.0-$(latest version)-generic; linux-modules-
extra-5.11.0-$(latest version)-generic;reboot
** Changed in: linux (Ubuntu)
Status: Confirmed => Fix Released
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I updated Ubuntu 20.04.2 LTS by the normal update process to
5.11.0-25-generic and sound is finally working on Dell XPS 9700.
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Title:
sounds not
Hello,
can you explain how to install this kernel 5.11.0-19 ?
thanks !
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Title:
sounds not working on Dell XPS 17 (9700)
To manage
I have done this and can confirm the -19 has working audio!
thanks for you work on this!
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Title:
sounds not working on Dell XPS 17 (9700)
To
@Igor,
The proposed kernel is ready, you could install the kernel of 5.11.0-19
to verify, this kernel merged the fix of this bug.
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1921632/comments/28
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P.S. my machine is XPS 9700
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Title:
sounds not working on Dell XPS 17 (9700)
To manage notifications about this bug go to:
I had tried linux-headers-5.11.0-18-generic and the sound still doesn't work on
it. I have myself built kernel linux-headers-5.11.17 that works great.
I built it with params
CONFIG_SND_SOC_INTEL_SOUNDWIRE_SOF_MACH=m
CONFIG_SND_SOC_INTEL_USER_FRIENDLY_LONG_NAMES=y
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A tracking bug for linux-5.11.0-generic kernel:
https://bugs.launchpad.net/bugs/1921632
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Title:
sounds not working on Dell XPS 17 (9700)
To
BTW, I don't have that machine so far, I can't test the kernel myself.
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Title:
sounds not working on Dell XPS 17 (9700)
To manage notifications
Hello, this machine has the soundwire audio design, the 5.6.0-oem kernel
and 5.10.0-oem kernel are expected to support the audio on this machine
(and the latest linux-firmware and alsa-ucm-conf in the 20.04).
And We are trying to let 5.11.0-generic kernel to support the audio on
this machine,
** Changed in: linux (Ubuntu)
Assignee: (unassigned) => Hui Wang (hui.wang)
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Title:
sounds not working on Dell XPS 17 (9700)
To manage
I agree with Herczeg. This is likely a duplicate of
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1924685
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Title:
sounds not working on
I am facing the same issue, I have to login to different OS to use mic
and sound. Do we have any news on fix release date?
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Title:
sounds not
I have just upgraded to the released kernel version 5.11.0-17. The sound
and mic still not working. Is there any chance this is going to be
fixed.
My XPS 9700 is half baked even with an external usb headset. I have to
boot to Windows 10 each time I need to do virtual meeting.
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I believe that this bug for 21.04 is the same as
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1924685 and the
root cause is the misconfiguration of kernel flags.
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I have upgraded from 20.04, to 20.10 to the released version 21.04.
Still no sound available. Any help is greatly appreciate. Thanks
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Title:
I have installed kernels 5.11.0-13-generic, kernels 5.11.0-14-generic, kernels
5.11.0-16-generic,
and still no sound. I tried to load the NVIDIA 450 module on the kernel...14
but it blocked the boot. Any suggestions? ps: I also tired to install ubuntu
20.04LTS: but no sound. Suggestions
Upgraded to 21.04 on 9 Apr 2021 and I see the intel sof module being
loaded, but still no sound on this system (XPS 17)
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Title:
sounds not
** Tags added: hirsute
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Title:
sounds not working on Dell XPS 17 (9700)
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Just tested on the 21.04 beta iso and this issue still persists.
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Title:
sounds not working on Dell XPS 17 (9700)
To manage notifications about
** Changed in: linux (Debian)
Status: Unknown => Fix Released
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Title:
sounds not working on Dell XPS 17 (9700)
To manage notifications
The attached Debian bug suggests it is fixed in kernel 5.10.4-1
** No longer affects: alsa-ucm-conf (Ubuntu)
** Bug watch added: Debian Bug tracker #976791
https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=976791
** Also affects: linux (Debian) via
I've checked kernel configs for Arch, Redhat and Debian.
And I suspect that only thing is missing to make it work is following kernel
config option:
CONFIG_SND_SOC_INTEL_SOUNDWIRE_SOF_MACH=m
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quite disheartening sound support totally vanishes after 5.6 kernel
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Title:
sounds not working on Dell XPS 17 (9700)
To manage notifications
sounds did not work on 21.04 or 20.04 LTS with 5.11.0 mainline kernel
either
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Title:
sounds not working on Dell XPS 17 (9700)
To manage
Sounds do not work on Ubuntu 21.04 with 5.10.0-14-generic either.
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Title:
sounds not working on Dell XPS 17 (9700)
To manage notifications
Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: alsa-ucm-conf (Ubuntu)
Status: New => Confirmed
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This bug affects all Dell XPS 9700 users since the release of the laptop.
I sincerely hope the talented and able can fix it.
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Title:
sounds not
apport information
** Tags added: apport-collected
** Description changed:
My investigation process:
Dell XPS 17 (9700) comes with Windows 10 preinstalled, where sounds
worked.
I installed Ubuntu 20.04 LTS fresh, sounds did not work on speakers or 3.5mm
headphones,
using
** Package changed: pulseaudio (Ubuntu) => alsa-ucm-conf (Ubuntu)
** Also affects: linux (Ubuntu)
Importance: Undecided
Status: New
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