Public bug reported: New laptop - Dell XPS 17, bought in 2020. Upon installation of Ubuntu 21.04 sound does not work at all. System settings only show one audio output - "Dummy output". Audio input does not have even that, just an empty drop-down list.
Issue can be fixed if we load a custom sound driver as described here: https://blog.fts.scot/2020/07/04/dell-xps-2020-how-to-get-audio-working- on-linux/ That poses a security risk however and according to the author of the article is not necessary since mainline Kernel release 5.11 now has required device headers included. ... lspci output: user@MYPC:~$ lspci -v | grep -i -A 10 audio 00:1f.3 Multimedia audio controller: Intel Corporation Comet Lake PCH cAVS Subsystem: Dell Comet Lake PCH cAVS Flags: bus master, fast devsel, latency 64, IRQ 229, IOMMU group 16 Memory at 609b218000 (64-bit, non-prefetchable) [size=16K] Memory at 609b100000 (64-bit, non-prefetchable) [size=1M] Capabilities: <access denied> Kernel driver in use: sof-audio-pci Kernel modules: snd_hda_intel, snd_sof_pci -- 01:00.1 Audio device: NVIDIA Corporation TU106 High Definition Audio Controller (rev a1) Subsystem: Dell TU106 High Definition Audio Controller Flags: bus master, fast devsel, latency 0, IRQ 17, IOMMU group 1 Memory at 73000000 (32-bit, non-prefetchable) [size=16K] Capabilities: <access denied> Kernel driver in use: snd_hda_intel Kernel modules: snd_hda_intel Looked around for soundwire drivers, found this: user@MYPC:~$ lsmod | grep soundwire soundwire_intel 40960 2 snd_sof_intel_hda_common,snd_intel_dspcfg soundwire_generic_allocation 16384 1 soundwire_intel soundwire_cadence 32768 1 soundwire_intel soundwire_bus 77824 7 regmap_sdw,soundwire_intel,snd_soc_rt715,soundwire_generic_allocation,soundwire_cadence,snd_soc_rt711,snd_soc_rt1308_sdw snd_soc_core 294912 8 soundwire_intel,snd_sof,snd_sof_intel_hda_common,snd_soc_rt715,snd_soc_hdac_hda,snd_soc_rt711,snd_soc_dmic,snd_soc_rt1308_sdw snd_pcm 118784 14 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,soundwire_intel,snd_sof,snd_sof_intel_hda_common,snd_sof_intel_ipc,snd_soc_rt715,snd_compress,snd_soc_core,snd_soc_rt711,snd_soc_rt1308_sdw,snd_hda_core,snd_pcm_dmaengine Maybe using the soundwire_intel driver would fix the problem? Need to keep digging. Will post an update if I have any progress. ProblemType: Bug DistroRelease: Ubuntu 21.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 5.11.0-16.17-generic 5.11.12 Uname: Linux 5.11.0-16-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu65 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: iamarkadyt 1593 F.... pulseaudio CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Fri Apr 23 00:18:15 2021 InstallationDate: Installed on 2021-04-23 (0 days ago) InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:NVidia failed Symptom_Card: TU106 High Definition Audio Controller - HDA NVidia Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: iamarkadyt 1593 F.... pulseaudio Symptom_Type: No sound at all Title: [HDA-Intel - HDA NVidia, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/03/2020 dmi.bios.release: 1.4 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.0 dmi.board.name: 0YK6XT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.4.0:bd09/03/2020:br1.4:svnDellInc.:pnXPS179700:pvr:rvnDellInc.:rn0YK6XT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 17 9700 dmi.product.sku: 098F dmi.sys.vendor: Dell Inc. ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug hirsute -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1925730 Title: Dell XPS 17 (Ubuntu 21.04) - No sound AT ALL upon fresh installation To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1925730/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
