[Bug 1960865] Re: System freeze when plugging USB-C monitor into a hybrid Intel/Nvidia laptop: [drm:__nv_drm_gem_nvkms_memory_prime_get_sg_table [nvidia_drm]] *ERROR* [nvidia-drm] [GPU ID 0x00000100]

2022-05-21 Thread Bug Watch Updater
** Changed in: mutter Status: Unknown => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1960865 Title: System freeze when plugging USB-C monitor into a hybrid Intel/Nvidia laptop:

[Bug 1960865] Re: System freeze when plugging USB-C monitor into a hybrid Intel/Nvidia laptop: [drm:__nv_drm_gem_nvkms_memory_prime_get_sg_table [nvidia_drm]] *ERROR* [nvidia-drm] [GPU ID 0x00000100]

2022-03-22 Thread Daniel van Vugt
Would I be correct in thinking that the Nvidia-510 driver turned this into bug 1964037 and bug 1959888 instead? If so then we could just declare "Won't Fix" for nvidia-470. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1960865] Re: System freeze when plugging USB-C monitor into a hybrid Intel/Nvidia laptop: [drm:__nv_drm_gem_nvkms_memory_prime_get_sg_table [nvidia_drm]] *ERROR* [nvidia-drm] [GPU ID 0x00000100]

2022-02-16 Thread Daniel van Vugt
Great, thanks for the explanation. So blaming just the nvidia-drm kernel module seems most reasonable right now. It is what's crashing after all. Most likely the fix will come in the form of a new Nvidia driver. Please try apt install nvidia-driver-510 or via the 'Additional Drivers' app. You

[Bug 1960865] Re: System freeze when plugging USB-C monitor into a hybrid Intel/Nvidia laptop: [drm:__nv_drm_gem_nvkms_memory_prime_get_sg_table [nvidia_drm]] *ERROR* [nvidia-drm] [GPU ID 0x00000100]

2022-02-16 Thread Aleksandr Panzin
I'll reproduce later today after hours. Will also try to install 22.04 to see if it helps. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1960865 Title: System freeze when plugging USB-C monitor

[Bug 1960865] Re: System freeze when plugging USB-C monitor into a hybrid Intel/Nvidia laptop: [drm:__nv_drm_gem_nvkms_memory_prime_get_sg_table [nvidia_drm]] *ERROR* [nvidia-drm] [GPU ID 0x00000100]

2022-02-16 Thread Aleksandr Panzin
@vanvugt - USB-C port seems to be wired to NVIDIA GPU on this laptop. I cannot use the monitor, if I switch to Intel GPU (`prime-select intel`) - it doesn't even identify that a monitor was connected. -- You received this bug notification because you are a member of Ubuntu Bugs, which is

[Bug 1960865] Re: System freeze when plugging USB-C monitor into a hybrid Intel/Nvidia laptop: [drm:__nv_drm_gem_nvkms_memory_prime_get_sg_table [nvidia_drm]] *ERROR* [nvidia-drm] [GPU ID 0x00000100]

2022-02-16 Thread TheBestTheBestTheBest
> The strange thing to me is that Nvidia shouldn't be involved here. A USB-C > port is likely to be > wired to the Intel chips only. As a DisplayPort the USB-C is wired to the > Intel GPU. And gnome- > shell by default will use the integrated Intel GPU only for the desktop. FWIW, but I'm also

[Bug 1960865] Re: System freeze when plugging USB-C monitor into a hybrid Intel/Nvidia laptop: [drm:__nv_drm_gem_nvkms_memory_prime_get_sg_table [nvidia_drm]] *ERROR* [nvidia-drm] [GPU ID 0x00000100]

2022-02-15 Thread Daniel van Vugt
This sounds like a simple bug in nvidia-drm-470 or kernel 5.13. Both have been upgraded in Ubuntu 22.04 already so there's a chance this issue is already fixed. Still, please follow the instruction in comment #7 because I would like to understand more about the system. ** Changed in: mutter

[Bug 1960865] Re: System freeze when plugging USB-C monitor into a hybrid Intel/Nvidia laptop: [drm:__nv_drm_gem_nvkms_memory_prime_get_sg_table [nvidia_drm]] *ERROR* [nvidia-drm] [GPU ID 0x00000100]

2022-02-15 Thread Daniel van Vugt
The strange thing to me is that Nvidia shouldn't be involved here. A USB-C port is likely to be wired to the Intel chips only. As a DisplayPort the USB-C is wired to the Intel GPU. And gnome-shell by default will use the integrated Intel GPU only for the desktop. Please reproduce the freeze

[Bug 1960865] Re: System freeze when plugging USB-C monitor into a hybrid Intel/Nvidia laptop: [drm:__nv_drm_gem_nvkms_memory_prime_get_sg_table [nvidia_drm]] *ERROR* [nvidia-drm] [GPU ID 0x00000100]

2022-02-15 Thread Daniel van Vugt
** Also affects: nvidia-graphics-drivers-470 (Ubuntu) Importance: Undecided Status: New ** Changed in: nvidia-graphics-drivers-470 (Ubuntu) Importance: Undecided => High ** Changed in: nvidia-graphics-drivers-470 (Ubuntu) Status: New => Confirmed -- You received this bug

[Bug 1960865] Re: System freeze when plugging USB-C monitor into a hybrid Intel/Nvidia laptop: [drm:__nv_drm_gem_nvkms_memory_prime_get_sg_table [nvidia_drm]] *ERROR* [nvidia-drm] [GPU ID 0x00000100]

2022-02-15 Thread Daniel van Vugt
** Changed in: mutter (Ubuntu) Status: New => Confirmed ** Changed in: mutter (Ubuntu) Importance: Undecided => High -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1960865 Title: System

[Bug 1960865] Re: System freeze

2022-02-15 Thread Daniel van Vugt
It looks like the main issue just before the zeros is a kernel crash: Feb 14 16:32:46 alex-power kernel: [ 67.119401] [drm:__nv_drm_gem_nvkms_memory_prime_get_sg_table [nvidia_drm]] *ERROR* [nvidia-drm] [GPU ID 0x0100] Failed to get memory pages for NvKmsKapiMemory 0x76ba531b Feb

[Bug 1960865] Re: System freeze when plugging USB-C monitor into a hybrid Intel/Nvidia laptop: [drm:__nv_drm_gem_nvkms_memory_prime_get_sg_table [nvidia_drm]] *ERROR* [nvidia-drm] [GPU ID 0x00000100]

2022-02-15 Thread Daniel van Vugt
Also tracking in https://gitlab.gnome.org/GNOME/mutter/-/issues/1891 ** Also affects: mutter (Ubuntu) Importance: Undecided Status: New ** Also affects: mutter via https://gitlab.gnome.org/GNOME/mutter/-/issues/1891 Importance: Unknown Status: Unknown -- You received

[Bug 1960865] Re: System freeze

2022-02-15 Thread Aleksandr Panzin
@vanvught 1. I can literally reproduce the crash. It's 100% reproducible. 2. The whole system freezes and the logs get a bunch of zeros. (attached is the file with extract from syslog from the moment I attach the screen to crash) ** Attachment added: "syslog"

[Bug 1960865] Re: System freeze

2022-02-14 Thread Daniel van Vugt
Thanks for the bug report. 1. If you experience a crash then please follow these instructions: https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment 2. If you experience a freeze without any crash reports then it might be related to bug 1959888, even if not

[Bug 1960865] Re: System freeze

2022-02-14 Thread Ubuntu Foundations Team Bug Bot
** Package changed: ubuntu => xorg (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1960865 Title: System freeze To manage notifications about this bug go to: