Maybe another fprintd issue. See also bug 1960336.
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https://bugs.launchpad.net/bugs/1965639
Title:
purple screen after login using fingerprint
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Given we don't see "GNOME Shell started" in that log file it seems
gnome-shell probably isn't to blame here, so unassigning.
** No longer affects: gnome-shell (Ubuntu)
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I can't see the cause of the problem in that log, sorry.
** Changed in: gnome-shell (Ubuntu)
Status: Incomplete => New
** Also affects: gdm3 (Ubuntu)
Importance: Undecided
Status: New
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Here is the file from step 3
The directory /var/crash is empty, or at least ls /var/crash/ does not
return anything.
There are some error reports, but just about onedrive and they are from
last year, so I doubt they are relevant for this problem.
** Attachment added: "prevboot.txt"
Thanks for the bug report.
Next time the screen stays purple, please:
1. Wait 10 seconds.
2. Reboot and login with password.
3. Run:
journalctl -b-1 > prevboot.txt
4. Attach the resulting text file here.
5. Look in /var/crash for crash files and if found run:
ubuntu-bug
** Package changed: ubuntu => xorg (Ubuntu)
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https://bugs.launchpad.net/bugs/1965639
Title:
purple screen after login using fingerprint
To manage notifications about this bug go to:
