[Bug 1973660] Re: Login screen not refreshing properly on vSphere

2022-05-17 Thread Hank Keanu
This issue seems not related to the resource of cpu and memory. The following is my VM current hardware configuration: ~# lscpu Architecture:x86_64 CPU op-mode(s): 32-bit, 64-bit Byte Order: Little Endian Address sizes: 43

[Bug 1973660] Re: Login screen not refreshing properly on vSphere

2022-05-17 Thread John Wolfe
One thing that comes to mind is to check the VMs hardware configuration. The amount of memory available to the VM will affect the amount of memory that can be dedicated to the graphics display. In my Workstation, the recommended minimum memory is 2 GB for my Ubuntu 20.04 guest - 2 virtual proce

[Bug 1973660] Re: Login screen not refreshing properly on vSphere

2022-05-17 Thread Hank Keanu
Thanks for your guidance, Daniel! Please find journal.txt,lspci.txt and packages.txt in the attachment. ** Attachment added: "logs.tgz" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1973660/+attachment/5590385/+files/logs.tgz -- You received this bug notification because you ar

[Bug 1973660] Re: Login screen not refreshing properly on vSphere

2022-05-17 Thread Hank Keanu
apport information ** Tags added: apport-collected ** Description changed: 1) The release of Ubuntu you are using Description: Ubuntu 20.04.4 LTS Release: 20.04 2) The version of the package you are using, gnome-shell: Installed: 3.36.9-0ubuntu0.20.04.2 Candidate: 3.36

[Bug 1973660] Re: Login screen not refreshing properly on vSphere

2022-05-17 Thread Daniel van Vugt
Please log into the VM and run: lspci -k > lspci.txt journalctl -b0 > journal.txt dpkg -l > packages.txt and attach the resulting text files here. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/

[Bug 1973660] Re: Login screen not refreshing properly on vSphere

2022-05-17 Thread Daniel van Vugt
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal: apport-collect 1973660 When reporting bugs in the future please use apport by using 'ubuntu- bu