[Bug 215245] Re: Yelp crashes when trying to open o help topic

2008-09-12 Thread Chris Coulson
*** This bug is a duplicate of bug 206162 *** https://bugs.launchpad.net/bugs/206162 I'm marking this a duplicate of bug 206162, which has a slightly more complete backtrace of this crash. Thanks ** Changed in: yelp (Ubuntu) Status: Incomplete = Invalid ** This bug has been marked a

[Bug 215245] Re: Yelp crashes when trying to open o help topic

2008-09-12 Thread Pedro Villavicencio
*** This bug is a duplicate of bug 216767 *** https://bugs.launchpad.net/bugs/216767 ** This bug is no longer a duplicate of bug 206162 Ubuntu Help Center crashes ** This bug has been marked a duplicate of bug 216767 crash in yelp_document_cancel_page() -- Yelp crashes when trying to

[Bug 215245] Re: Yelp crashes when trying to open o help topic

2008-08-25 Thread Chris Coulson
TobiasK - You're right - there isn't a new enough -dbgsym package in the repository at the moment. I've spoken to Martin Pitt about this and I'll let you know when this is fixed. Thanks -- Yelp crashes when trying to open o help topic https://bugs.launchpad.net/bugs/215245 You received this bug

[Bug 215245] Re: Yelp crashes when trying to open o help topic

2008-08-14 Thread TobiasK
Hello all, I am having the same trouble with the Gnome Help center yelp (version 2.22.1) as Victor Osadci. Here is what I did: 1. Open the help application via System - Help and Support 2. Enter the search word 'splash' and hit Enter. The search results are (among others) the topic 'Update

[Bug 215245] Re: Yelp crashes when trying to open o help topic

2008-08-14 Thread Sebastien Bacher
did you enable apport as explained before? ** Changed in: yelp (Ubuntu) Status: New = Incomplete -- Yelp crashes when trying to open o help topic https://bugs.launchpad.net/bugs/215245 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to

[Bug 215245] Re: Yelp crashes when trying to open o help topic

2008-08-14 Thread TobiasK
did you enable apport as explained before? As I understood from the posts above Apport collects the crash-files in /var/crash and uploads them to launchpad. Yet after yelp crashes on my computer there are not any files in /var/crash. I have apport installed on my system so it should do

[Bug 215245] Re: Yelp crashes when trying to open o help topic

2008-08-14 Thread Chris Coulson
TobiasK - Apport may be installed on your system, but it is not enabled by default. You have to do this manually. To enable it you should hand edit the file /etc/default/apport and change enabled=0 to enabled=1. You then need to restart Apport by typing the following in to a terminal: sudo

[Bug 215245] Re: Yelp crashes when trying to open o help topic

2008-08-14 Thread Pedro Villavicencio
Follow the procedures in DebuggingProgramCrash (enable the repositories, install the dbgsym packages, etc) then get a Backtrace as described in the other document, thanks. -- Yelp crashes when trying to open o help topic https://bugs.launchpad.net/bugs/215245 You received this bug notification

[Bug 215245] Re: Yelp crashes when trying to open o help topic

2008-08-14 Thread TobiasK
Chris Coulson - thanks for those hints to get Apport to work. Right now I am stuck with - https://wiki.ubuntu.com/DebuggingProgramCrash I have got everything up to the third topic done (enabling the repositories). I am stuck in Synaptic with installing the debugging symbols package of yelp.

[Bug 215245] Re: Yelp crashes when trying to open o help topic

2008-06-27 Thread Pedro Villavicencio
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on

[Bug 215245] Re: Yelp crashes when trying to open o help topic

2008-05-16 Thread Sebastien Bacher
could you try to obtain a backtrace following the instructions at [WWW] http://wiki.ubuntu.com/DebuggingProgramCrash and upload the backtrace (as an attachment) to the bug report? -- Yelp crashes when trying to open o help topic https://bugs.launchpad.net/bugs/215245 You received this bug

[Bug 215245] Re: Yelp crashes when trying to open o help topic

2008-05-15 Thread Chris Coulson
Sebastien - I've just come back to this bug report because I've had a similar experience with another user who isn't getting a crash report with Apport (even though it is enabled). It turns out that Apport doesn't catch SIGABRT, which is what Yelp is terminating with here. I don't know if Apport

[Bug 215245] Re: Yelp crashes when trying to open o help topic

2008-04-10 Thread Victor Osadci
** Attachment added: gdb-yelp.txt http://launchpadlibrarian.net/13337190/gdb-yelp.txt -- Yelp crashes when trying to open o help topic https://bugs.launchpad.net/bugs/215245 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. --

[Bug 215245] Re: Yelp crashes when trying to open o help topic

2008-04-10 Thread Chris Coulson
Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is either missing or challenging to deal with as a .crash file. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic

[Bug 215245] Re: Yelp crashes when trying to open o help topic

2008-04-10 Thread Victor Osadci
Chris, please note that apport is known for not catching all crashes, and this is one of those cases. The gdb log I attached earlier has been obtained according to the recommended Ubuntu way, as described here: https://wiki.ubuntu.com/Backtrace PS: Please reopen this bug report. -- Yelp

[Bug 215245] Re: Yelp crashes when trying to open o help topic

2008-04-10 Thread Sebastien Bacher
there is no reason apport should not catch crashes, open a bug on apport if it doesn't work, the stacktrace you got has no debug symbol and is of no use ** Changed in: yelp (Ubuntu) Importance: Undecided = Medium -- Yelp crashes when trying to open o help topic