I have a Travelmate 8471, BIOS 1.27 and have the same issue.
But this isn't going to be a Me too post: I donated my last night to hack
around a bit with the DSDT. I didn't really read through it but rather just
fixed the errors the Intel ASL compiler found and hoped it would help.
Even though
I have a travelmate 8571 (check this page:
https://help.ubuntu.com/community/AspireTimeline) and I seem to have the
exact same issue with the latest bios 1.27 from acer installed.
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resume from suspend doesn't work (powers off instead) for Acer Timeline
3810t/3410t
OK, updated to 1.17 running Karmic 2.6.31-17-generic AMD64 and still nothing.
Just send out a letter to acer as suggested above, let's see if we get some
answers.
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resume from suspend doesn't work (powers off instead) for Acer Timeline
3810t/3410t
https://bugs.launchpad.net/bugs/405120
You
Has anyone tried the 1.17 bios?
I tried with the 1.17 bios using a 3810tz with kamic 64bit and still
unfortunately experiencing the suspend problem...
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You received
Add me to the list of affected Timeline users. I just bought a 13.3
Acer Aspire Timeline 3810TZ model and my suspend does the same thing. It
shuts down instead of resuming. I hope they get this fixed.
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resume from suspend doesn't work (powers off instead) for Acer Timeline
3810t/3410t
Acer Customer support is blowing us all off. Please print out this
letter and snail mail it to the Acer America headquarters. I will also
put the address here.
Acer Management,
I recently purchased an Acer Aspire 3810T. It has thus far proved to be
a wonderful little machine that is both
Miegiel, i have already written them... no reply...
Has anyone tried the 1.17 bios?
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Yes and no love with suspend. But I think it broke some video functions (on
fedora 12 but not ubuntu) and has intermittent sound problems. Can anyone
confirm the same or am I stuck with funny software bugs on Linux?
On Wed, Nov 25, 2009 at 19:48, Iceman gdon...@inwind.it wrote:
Miegiel, i have
We should be able to get the source then. Let's hope the resume
mechanism is the same.
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Acer sells Timeline 8371 with pre-installed linux. Its a cut to terminal
version which is not really usable, but i would expect that if it says
preinstalled OS: Linux it would also completely be compatible with
linux. I'll contact acer support with this issue too. The quality of the
timeline is
No news?
Do i have to loose my hopes to get Suspend to Ram working on my 3810T?
It's really amazing this happens on 2009-2010...
I can't understand why Acer does not make anything to solve this problem...
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resume from suspend doesn't work (powers off instead) for Acer Timeline
3810t/3410t
Iceman wrote: ... I can't understand why Acer does not make anything
to solve this problem.
Have you asked acer yet? I've heard from someone who called their call-
wall (center) that they don't support linux. In other words, they
sincerely care about wasting as little time and money as possible.
I'm having this bug too. If there's anything I can do/test, I'll happily
help.
Is this a general linux bug or limited to ubuntu?
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I have the same problem with archlinux and fedora
On Sun, Nov 8, 2009 at 7:42 PM, ThomasMartitz thoma...@arcor.de wrote:
I'm having this bug too. If there's anything I can do/test, I'll happily
help.
Is this a general linux bug or limited to ubuntu?
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resume from suspend doesn't work
It's a machine-specific problem. As far as my research goes, no other
machine on the planet has this same problem. Some have problem
suspending, some have problem waking up (freeze), but no machine would
shutdown instead.
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resume from suspend doesn't work (powers off instead) for Acer Timeline
I'm using a Timeline 8571 which has probably the same bug. I noticed two things:
* At the resume the hard drive doesn't spin up until the machine reboots. Is
suppose this is related to the kernel option libata.noacpi=1 which enables a
faster boot up for the laptop. Without this switch the kernel
pe...@pedro-laptop:~$ uname -a
Linux pedro-laptop 2.6.31-14-generic-pae #48-Ubuntu SMP Fri Oct 16 15:22:42 UTC
2009 i686 GNU/Linux
pe...@pedro-laptop:~$ cat /etc/fstab
# /etc/fstab: static file system information.
#
# Use 'blkid -o value -s UUID' to print the universally unique identifier
# for a
We don't need your fstab anymore. I only wanted to check out a few
things on it. It's the second fstab that told me the partitions aren't
the issue.
Unfortunately, I have not been able to reproduce this and I have not
been able to find any further information in the logs. I'm sorry that
I'm not
AS3810T-354G32n
u...@machine:~$ uname -a
Linux whisper 2.6.31-14-generic #48-Ubuntu SMP Fri Oct 16 14:05:01 UTC 2009
x86_64 GNU/Linux
u...@machine:~$ cat /etc/fstab
# /etc/fstab: static file system information.
#
# Use 'blkid -o value -s UUID' to print the universally unique identifier
# for a
This bug seems to be the same, as with the Acer Travelmate Timeline 8371 :
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/429456
I think the underlying problem is the same.
robert
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resume from suspend doesn't work (powers off instead) for Acer Timeline
3810t/3410t
I got the latest bios (1.14) using a 3810t with kamic beta 64bit and
still experiencing the suspend problem
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3810t/3410t
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I'm a bit baffled by what this has to do with suspend, but here it is:
u...@machine:~$ uname -a
Linux machine 2.6.31-14-generic #48-Ubuntu SMP Fri Oct 16 14:04:26 UTC 2009
i686 GNU/Linux
u...@machine:~$ cat /etc/fstab
# /etc/fstab: static file system information.
#
# Use 'blkid -o value -s UUID'
The one above is from xubuntu, this one is from ubuntu (both karmic)
u...@machine:~$ uname -a
Linux machine 2.6.31-14-generic #48-Ubuntu SMP Fri Oct 16 14:04:26 UTC 2009
i686 GNU/Linux
u...@machine:~$ cat /e
etc/ extlinux.cfg extlinux.sys
u...@machine:~$ cat /etc/fstab
# /etc/fstab:
Just to mention that there are now more than 100 users affected by this suspend
problem. I hope either a BIOS update or a fix in the kernel code can solve it
:-)
https://launchpad.net/~acertimeline
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resume from suspend doesn't work (powers off instead) for Acer Timeline
3810t/3410t
Can you guys please give us the contents of /etc/fstab.
I'd also appreciate it if you could try this on the latest Karmic. It is
now Beta and they have reached kernel freeze. If the issue will be
solved for the 9.10 release, it's there now.
I'm sorry I've been absent but this isn't my area of
# /etc/fstab: static file system information.
#
# Use 'blkid -o value -s UUID' to print the universally unique identifier
# for a device; this may be used with UUID= as a more robust way to name
# devices that works even if disks are added and removed. See fstab(5).
#
# file system mount point
I'm using latest Karmic: Linux fowie-laptop 2.6.31-14-generic #48-Ubuntu
SMP Fri Oct 16 14:05:01 UTC 2009 x86_64 GNU/Linux
/etc/fstab:
# /etc/fstab: static file system information.
#
# Use 'vol_id --uuid' to print the universally unique identifier for a
# device; this may be used with UUID= as a
da...@stimpy:~$ cat /etc/fstab
# /etc/fstab: static file system information.
#
# Use 'blkid -o value -s UUID' to print the universally unique identifier
# for a device; this may be used with UUID= as a more robust way to name
# devices that works even if disks are added and removed. See fstab(5).
So, how can we solve this problem? is it an ubuntu problem or it could
be a BIOS error?
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Still does not work with 2.6.32-020632rc3-generic.
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Not surprisingly, still there in Karmic Beta :)
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Though it may be a long shot, has anyone compared the F2 menu bios
settings between 4810 and 3810?
The reason I ask is that Acer has a history of fixing something by
disabling that function (something I noticed when upgrading from .03 to
.14) - I wonder if anything is visibly different there?
If
3410T, Bios 1.14, Kernel 2.6.31-11-generic (64 bit) - suspend still does
not work
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BIOS 1.14 released for 3810t. Suspend still doesn't work.
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In my request to Acer, I told them that the same problem with the 4810T
has been reported to have been solved after a BIOS update, so hopefully
I have pointed them in the right direction. Still, I think that
experience tells us that when there is an incompatibility between Linux
and a hardware
I got the same problem with an Acer TravelMate 8471 and Ubuntu 9.04
32Bit.
Suspend seems to work, on resume it seems to start up, but powers off
after a few seconds. With WindXP suspend works.
Everything else works fine.
* Intel Core™2 Duo SU9400 2x 1,4 GHz
* System-BIOS V1.03
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resume from
I think we may have to wait for Acer to release a new BIOS. Afterall, on
the 4810t, it was reportedly solved by a BIOS update.
Has anyone contacted Acer yet?
For now, I'm using hibernate, which works fine. I have the SSD version,
so resume is very fast (~10 seconds), and I can throw it into my
I've submitted a problem report on the Acer UK website. I'm sure the
official response will be that they do not support Linux (true of
course), Suspend does work under Vista.
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resume from suspend doesn't work (powers off instead) for Acer Timeline
3810t/3410t
That is true, but if we can at least get the support people to forward
this problem to the engineers (even if it's a no-promise thing), it's
possible that they will consider fixing it in the next BIOS update,
since it will presumably be easy for them to do (they already fixed it,
intentionally or
By the way, has anyone tried TuxOnIce?
There doesn't seem to be a pre-built package for karmic.
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A quick note to confirm that the bug is still present under Kernel
2.6.31-10
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See bug #423320 for the automatically-gathered crash report info, Aspire
3410T under Kernel 2.6.31-9, Karmic, Bios updated to version 1.10. By
the way, the 3810T/3410T bios update from the Acer website sets the
model name to Acer Project replacing the original Aspire 3410T or
Aspire 3810T.
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I've changed the title of the bug to include the Aspire 3410T machine as
well. As this machine shares its BIOS code with the 3810T, it is very
likely to be the exact same problem. I would like to add that I'm ready
and waiting to perform any tests required by the developers in tracing
and fixing
Hello,
I'm considering buying this laptop as well. So I would be interested to know if
this can be solve or not.
What about putting information in syslog instead of beep ?
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1 user reported the same issue with a 3410T, with an Atheros wifi card,
so the wireless card is probably not the culprit.
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Same thing with alpha4/2.6.31-6 (rc6).
I noticed that the wifi light flashes briefly on resume if I had the
wifi on before suspend.
Have you also tried removing the wifi card?
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resume from suspend doesn't work (powers off instead) for Acer Timeline 3810t
Yeah, I also tried rc6.
I've not tried removing the wifi card.
One thing I did was to modify the kernel code to force a speaker beep
upon resuming from sleep. This did not work. I noticed the code which
is triggered by s3_beep is run AFTER the kernel first perform some
consistency checks. So
I was thinking of trying uswsusp to work around the suspend problem on
my 3810t. But I don't want to reinvent the wheel. Has anyone else
tried this utility? There seems to be a pretty good set of instructions
here: http://en.opensuse.org/S2ram
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resume from suspend doesn't work (powers off
The problem seems to be at a lower level than that, but feel free to
try.
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I downloaded s2ram, inspected its code and decided it would probably not
be helpful to try.
I could be wrong about this.
By all means, do try it.
Other things I've tried since my last report:
1. I've compiled 2.6.30.4 from kernel.org. This was mainly an effort to
try to see if Ubuntu-specific
I've booted with debug turned on and did not see anything special. I've
got a dump of dmesg with acpi.debug_layer=0x
acpi.debug_level=0xf. I won't attach it unless someone specifically
requests it. It is huge.
On the other hand, here is something which I had not paid attention to
Ok... latest test. I recompiled the kernel and made modular much of the
ACPI functionality. Here's the relevant section of the config file:
CONFIG_ACPI=y
CONFIG_ACPI_AC=m
# CONFIG_ACPI_ASUS is not set
CONFIG_ACPI_BATTERY=m
CONFIG_ACPI_BLACKLIST_YEAR=0
CONFIG_ACPI_BUTTON=m
It looks like there's enough to confirm this
** Changed in: linux (Ubuntu)
Status: New = Confirmed
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I have done something similar -
http://ubuntuforums.org/showpost.php?p=7702831postcount=172
with the same result (didn't go through).
Also tried BIOS version 1.10 (released July 27). Didn't help.
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resume from suspend doesn't work (powers off instead) for Acer Timeline 3810t
I also tried booting with:
acpi_osi=[Yes, it ends at the equal sign.]
acpi_osi=Linux
acpi_osi=!Linux[I think this is the default but for the sake of
completeness.]
None of it worked.
I disassembled the dsdt and found pearls like these:
Method
Have you also tried whatever Windows uses? I thought Linux used to
always send the same OSI as Windows, for compatibility reasons (some
manufacturers pessimized for Linux?). I'm far from sure, though, just
recalled reading something like that somewhere a long time ago.
(BTW, I am DSDT-illiterate)
Yes, I've also tried acpi_osi=Windows 2006. I figured it would not
hurt to try. It did not help. As far as I can tell from reading the
DSDT, the DSDT cares only about 3 possibilities:
1. OSI is set to Linux
2. OSI is set to anything else than Linux.
3. OSI is not set.
I think all three
Thanks for the hard work!
1 user reported success with suspending with a 4810t and an updated BIOS. If
the DSDT is the problem, would it help if we get his DSDT and diff it with ours?
http://ubuntuforums.org/showpost.php?p=7703101postcount=173
I just dumped my DSDT from BIOS 1.10, and there's a
I have the same hardware and the same problem.
* I tried booting with init=/bin/bash and was able to unload *all*
modules from memory. It did not help.
* I tried:
$ echo core /sys/power/pm_test
$ echo mem /sys/power/state
And it went through. I think this suggests a problem with the BIOS
Using the resume-trace procedure described here does not yield any
matches. Unloading all non-essential modules in single user mode doesn't
fix it (used /etc/acpi/sleep.sh to initiate suspend).
Sorry, I forgot to include the URL.
https://wiki.ubuntu.com/DebuggingKernelSuspend
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resume from
Thank you for taking the time to report this bug and helping to make
Ubuntu better. Unfortunately we can't fix it without more information.
Please include the following additional information, if you have not already
done so (pay attention to lspci's additional options), as required by the
Thanks, I ran
apport-collect -p linux 405120
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