[Bug 612131] Re: Unprovoked shutdowns of Firefox

2010-09-20 Thread madbiologist
Sorry for taking so long to get back to you on this. I think I may have missed the notification email for comment #19 due to my inbox being full a few times recently. I'll deal with the 10.04 BitTorrent question first. Although I don't use BitTorrent to get Ubuntu releases myself, I strongly

[Bug 612131] Re: Unprovoked shutdowns of Firefox

2010-09-20 Thread madbiologist
I'm tempted to ask what the WSOD (Workspace on demand?) problem is, as I can't see where you mentioned it previously (although it's getting late and I'm tired so I may have overlooked something), however if it's a different bug it doesn't really belong here and should be filed as a separate bug

[Bug 612131] Re: Unprovoked shutdowns of Firefox

2010-09-20 Thread madbiologist
** Description changed: Binary package hint: firefox-3.0 This is in Firefox 3.6.8, but may have begun with 3.6.7 under Ubuntu 9.04. (Later versions of Ubuntu have been tested on the machine, but this seems to be the most stable. The main stability problem is probably related to some

[Bug 612131] Re: Unprovoked shutdowns of Firefox

2010-09-19 Thread shanen (Shannon Jacobs)
Just stopped by to see if anyone else has reported it. Amusingly enough, I asked the other local user of Ubuntu about it, and he said his Firefox does it, too--but he's never bothered to report it. He just figured it was because he has too many Firefox windows open, which got me to try the

[Bug 612131] Re: Unprovoked shutdowns of Firefox

2010-08-18 Thread shanen (Shannon Jacobs)
Sorry I've been kind of busy and haven't gotten back to you on this. I really do appreciate your attempt to follow up on it, and I value your technical acumen, but like many people, I have competing priorities. I've already noted why Ubuntu has become a relatively low one for me. More importantly,

[Bug 612131] Re: Unprovoked shutdowns of Firefox

2010-08-10 Thread madbiologist
** Package changed: firefox (Ubuntu) = firefox-3.0 (Ubuntu) -- Unprovoked shutdowns of Firefox https://bugs.launchpad.net/bugs/612131 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list

[Bug 612131] Re: Unprovoked shutdowns of Firefox

2010-08-10 Thread madbiologist
After a private communication from Micah Gersten I now know that this bug should be filed in the package firefox-3.0, which is the firefox version shipped with Ubuntu 9.04, despite you using Firefox 3.6.x. The correct command for you to use is apport-collect -p firefox 612131 -- Unprovoked

[Bug 612131] Re: Unprovoked shutdowns of Firefox

2010-08-09 Thread shanen (Shannon Jacobs)
WA70:~$ lspci -vvnn 00:00.0 Host bridge [0600]: ATI Technologies Inc RS480 Host Bridge [1002:5950] (rev 01) Subsystem: Sharp corporation Device [13bd:104c] Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap-

[Bug 612131] Re: Unprovoked shutdowns of Firefox

2010-08-09 Thread shanen (Shannon Jacobs)
The attempt to add the basic Report a Problem... information failed, as did the attempt to use the apport-collect 612131. This was after the first unprovoked shutdown of the evening, which was actually quite slow --already over an hour. -- Unprovoked shutdowns of Firefox

[Bug 612131] Re: Unprovoked shutdowns of Firefox

2010-08-09 Thread madbiologist
** Changed in: firefox-3.0 (Ubuntu) Status: Incomplete = New ** Package changed: firefox-3.0 (Ubuntu) = firefox-3.5 (Ubuntu) -- Unprovoked shutdowns of Firefox https://bugs.launchpad.net/bugs/612131 You received this bug notification because you are a member of Ubuntu Bugs, which is

[Bug 612131] Re: Unprovoked shutdowns of Firefox

2010-08-09 Thread madbiologist
Thanks. It seems you are using a Sharp laptop with an Athlon64 CPU and ATI Radeon XPRESS 200M graphics. Not the most powerful graphics around, but it should be plenty to run firefox and has the benefit of good open- source driver support. Sorry if I wasn't clear - you can run apport-collect

[Bug 612131] Re: Unprovoked shutdowns of Firefox

2010-08-09 Thread madbiologist
OK, it looks I have the apport-collect syntax correct, but I/we are unable to file a bug because we are using Firefox 3.6.x. I got this error when running apport-collect 612131 in the terminal: Package firefox-3.5 not installed and no hook available, ignoring Launchpad does not have a Firefox

[Bug 612131] Re: Unprovoked shutdowns of Firefox

2010-08-09 Thread madbiologist
According to https://wiki.ubuntu.com/Bugs/FindRightPackage this bug should be filed in the package firefox. Updating (and cancelling my new bug). ** Package changed: firefox-3.5 (Ubuntu) = firefox (Ubuntu) ** Tags added: apport-collected -- Unprovoked shutdowns of Firefox

[Bug 612131] Re: Unprovoked shutdowns of Firefox

2010-08-09 Thread madbiologist
OK, now it works. Can you please run apport-collect 612131 again as per comment 9? -- Unprovoked shutdowns of Firefox https://bugs.launchpad.net/bugs/612131 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list

[Bug 612131] Re: Unprovoked shutdowns of Firefox

2010-08-08 Thread madbiologist
Please run apport-collect 612131 Is this a desktop or laptop machine? Please also attach the output of lspci -vvnn -- Unprovoked shutdowns of Firefox https://bugs.launchpad.net/bugs/612131 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to

[Bug 612131] Re: Unprovoked shutdowns of Firefox

2010-08-08 Thread shanen (Shannon Jacobs)
Thank you (Mr Gersten) for linking from the other bug. If I can at least temporarily overcome my increasingly hopeless feelings towards Ubuntu, I may also attempt the steps recommended by madbiologist (since the backtrace approach failed (and going even farther by the way, the backtrace had

[Bug 612131] Re: Unprovoked shutdowns of Firefox

2010-08-01 Thread Micah Gersten
Thank you for reporting this to Ubuntu. Can you please generate a backtrace for this issue? https://wiki.ubuntu.com/Backtrace Please substitute 'firefox -g' for 'gdb program' in the instructions. ** Changed in: firefox-3.0 (Ubuntu) Status: New = Incomplete -- Unprovoked shutdowns of

[Bug 612131] Re: Unprovoked shutdowns of Firefox

2010-08-01 Thread shanen (Shannon Jacobs)
No, I cannot do that because your (Micah Gersten's) instructions (in the previous message and in the linked webpage) are incomplete or incorrect. I have just wasted another half hour or so trying to figure out various combinations of the most likely corrections. I made that much effort in an

[Bug 612131] Re: Unprovoked shutdowns of Firefox

2010-08-01 Thread shanen (Shannon Jacobs)
By the way, even if I had succeeded, I still do not have any reliable mechanism with which to trigger the bug. It happens when it feels like happening. The last time just happened to be when I was looking at the email that told me you had posted your comment to Launchpad. Sometimes it happens

[Bug 612131] Re: Unprovoked shutdowns of Firefox

2010-07-31 Thread Luis Aguiar
I have the same problem in 10.04. Sometimes I'm doing important things and it just crashed magically. -- Unprovoked shutdowns of Firefox https://bugs.launchpad.net/bugs/612131 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. --